Inactive Item


M

Michael Behm

For an unknown reason, some of our items that are marked as inactive are able
to be pulled up at the POS without receiving any warnings. Other inactive
items trigger a warning when the item is pulled up.

The only difference that I can see between the items is that the ones that
are not triggering the warning have a taxable value equal to 1 in the items
database. Do I need to set this to 0? Why would this matter?

Thanks,
Mike
 
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J

Jeff @ Check Point Software

Mike,

Inactive item's properties | Options tab | check "Quantity entry at POS not allowed". While you're at it, check "May not be placed on purchase order" too




For an unknown reason, some of our items that are marked as inactive are able
to be pulled up at the POS without receiving any warnings. Other inactive
items trigger a warning when the item is pulled up.

The only difference that I can see between the items is that the ones that
are not triggering the warning have a taxable value equal to 1 in the items
database. Do I need to set this to 0? Why would this matter?

Thanks,
Mike
 
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M

Michael Behm

Jeff,

Thanks for the response, but this doesn't seem to matter. Everything is
checked the same between these items, yet some give you a warning and some do
not. The store manager is concerned about erronous sales of these items
since they are able to be rung up.

When they make an item inactive, they check the boxes "Item is inactive",
"May not be placed on purchase orders", and "Block the sales of this item".
For some reason, some of these items warn you if rung up at POS and some
don't.

Any other thoughts?
 

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