Internet Banking Recommendation?


F

Fraser

Hi All,

I'm about to switch from a Bank Of Scotland current account that I've had
for 15 years (simce before I was teenager) to something a bit more modern.
Can anyone recommend a good product/promotion that is around just now?

I'm looking for the following in it:

- Full function internet/phone banking (not just account status stuff)
- Compatability with PC applications, e.g. Quicken/MS Money
- WAP or PocketIE compatible webpages (preferably optimised for mobiles)
- Decent interest rate
- Optional savings acount

In all my googling of the web and usenet, the forerunners seem to Smile,
Citibank, IF.com and LloydsTSB, although the last one isn't 24-hour internet
banking; according to their webpage it's offline midnight to 4am. Missed the
point there methinks! ;-)

I'm not all that interested in overdrafts, though I do plan on remortgaging
around December, if that's relevant.

Thank in advance!!

Fraser.
 
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T

Tim

Can anyone recommend a good product/promotion that is around just now?

I'm looking for the following in it:
- Full function internet/phone banking (not just account status stuff)
- Compatability with PC applications, e.g. Quicken/MS Money
- WAP or PocketIE compatible webpages (preferably optimised for mobiles)
- Decent interest rate
- Optional savings acount
Try looking at FirstDirect (part of HSBC bank) - they are totally geared-up
for phone+internet banking, and have everything you're looking for.
I've had no problems with them in over 10 years.

http://www.firstdirect.com/
 
S

Sunil Sood

Fraser said:
I'm about to switch from a Bank Of Scotland current account that I've had
for 15 years (simce before I was teenager) to something a bit more modern.
Can anyone recommend a good product/promotion that is around just now?

I'm looking for the following in it:

- Full function internet/phone banking (not just account status stuff)
- Compatability with PC applications, e.g. Quicken/MS Money
- WAP or PocketIE compatible webpages (preferably optimised for mobiles)
- Decent interest rate
- Optional savings acount

In all my googling of the web and usenet, the forerunners seem to Smile,
Citibank, IF.com and LloydsTSB, although the last one isn't 24-hour internet
banking; according to their webpage it's offline midnight to 4am. Missed the
point there methinks! ;-)
Citibank have been reported to have some problems with their internet
portal, while many people seem to have problems with IF.com.

LloydsTSB is one of the "big 4" so you are unlkely to get the best long term
deal from them and I also read that their new internet account has some odd
restrictions/rules associated with it - so I would avoid them as well

Therefore, from your list I would go for Smile.. though if I was you I would
also consider First Direct and Cahoot as alternatives.

Also, I would be tempted to go for a savings account from a 3rd party
(whoever offers the most interest - INGDirect for instance) - rather than
having in the same place as your current account.

I would also advise you not to immediately close your Bank of Scotland
account but leave it open for a while with a minimal balance. (may help when
remortgaging)

Finally , re: offers - I know Cahoot emailed me and said that if I referred
anyone both I and the person referred would get £15 in Amazon vouchers, so
if you're interested in that let me know.

Regards
Sunil
 
J

Jane Tweedynn

I'm about to switch from a Bank Of Scotland current account that I've had
for 15 years (simce before I was teenager) to something a bit more modern.
Can anyone recommend a good product/promotion that is around just now?

I'm looking for the following in it:

- Full function internet/phone banking (not just account status stuff)
- Compatability with PC applications, e.g. Quicken/MS Money
- WAP or PocketIE compatible webpages (preferably optimised for mobiles)
- Decent interest rate
- Optional savings acount

In all my googling of the web and usenet, the forerunners seem to Smile,
Citibank, IF.com and LloydsTSB, although the last one isn't 24-hour internet
banking; according to their webpage it's offline midnight to 4am. Missed the
point there methinks! ;-)

I'm not all that interested in overdrafts, though I do plan on remortgaging
around December, if that's relevant.
I use Barclays, they were one of the first to offer on-line banking and are
always at the front of technological and software improvements. I only use
their branches a few times a year to pay in cheques.

If they ever annoy me i will move, but for 12 years they haven't. Until
then its not worth the hassle, believe it or not, there are advantages for
long standing customers. Earlier this year i realised i had messed up and i
was about to go over drawn by about £500, i only had a fee free £250
overdraft. It was late evening and i went on-line to request an increase of
overdraft, the system calculated that i could instantly get up to £4.5k and
if i wanted a larger amount to phone a number. I thought this was pretty
good, i took a £1k overdraft to see me through and have since changed it
lower. I don't believe this would be available if my account hadn't been
rated over a period of time.

If i were to move i would move to first direct. I have always considered
them the best on-line bank offering the best value, remember though i have
not used them. I like the idea of text & email alerts and they do offer £25
to move.

I think you will find most opinion on this site saying first direct. I
wouldn't touch those amateurs from Halifax, but this is personal.
 
G

GSV Three Minds in a Can

from the said:
Hi All,

I'm about to switch from a Bank Of Scotland current account that I've had
for 15 years (simce before I was teenager) to something a bit more modern.
Can anyone recommend a good product/promotion that is around just now?

I'm looking for the following in it:

- Full function internet/phone banking (not just account status stuff)
- Compatability with PC applications, e.g. Quicken/MS Money
- WAP or PocketIE compatible webpages (preferably optimised for mobiles)
- Decent interest rate
- Optional savings acount

In all my googling of the web and usenet, the forerunners seem to Smile,
Citibank, IF.com and LloydsTSB, although the last one isn't 24-hour internet
banking; according to their webpage it's offline midnight to 4am. Missed the
point there methinks! ;-)
I use Smile, with no problem. Getting money in/out through the local
Post Office works just fine. Haven't tried it with Quicken/MS Money
though. They (Co-op bank) are pretty on-the-ball - I'd have bought
shares in them, if they weren't privately owned. It is occasionally
offline for 10-15 minutes at 1am, but not as a regular event.

Their savings rate is not the best, so if you want maximum % on your
savings, put up with the 3-4 day delay and try someone like ING (which
seems to work OK now). Depends how often you move savings - if it's a
regular thing, the Smile savings a/c might be better just because the
money moves faster.

I also tried Egg (savings) and Cahoot. Both (IMO) rather dismal, unless
you enjoy complaining and collecting compensation. Of course, they may
have improved. 8>.
 
S

Stephen Burke

Jane Tweedynn said:
If i were to move i would move to first direct. I have always
considered them the best on-line bank offering the best value,
remember though i have not used them. I like the idea of text &
email alerts and they do offer £25 to move.
And if you ignore the first offer they come back and offer £35 :) I'm still
trying to decide whether it's worth the hassle of opening an account for that,
given that I probably wouldn't use it ...
 
P

Pollux

Hi All,

I'm about to switch from a Bank Of Scotland current account that I've had
for 15 years (simce before I was teenager) to something a bit more modern.
Can anyone recommend a good product/promotion that is around just now?

I'm looking for the following in it:

- Full function internet/phone banking (not just account status stuff)
- Compatability with PC applications, e.g. Quicken/MS Money
- WAP or PocketIE compatible webpages (preferably optimised for mobiles)
- Decent interest rate
- Optional savings acount

In all my googling of the web and usenet, the forerunners seem to Smile,
Citibank, IF.com and LloydsTSB, although the last one isn't 24-hour internet
banking; according to their webpage it's offline midnight to 4am. Missed the
point there methinks! ;-)

I'm not all that interested in overdrafts, though I do plan on remortgaging
around December, if that's relevant.

Thank in advance!!

Fraser.
I quite like Smile. Excellent value. They don't have any Money/Quicken
access though. I think if that is essential to you, you might be
interested in Nationwide's offering.
 
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B

Blackthorn

Pollux said:
. They don't have any Money/Quicken
access though. I think if that is essential to you, you might be
interested in Nationwide's offering.
FWIW I really like Nationwide's online service. It works well for me but I
don't see the point in Money compatibility, it's simple enough to do this
manually and even if it was automatic I'd be checking it anyway. I have a
postal account as well which makes paying in cheques easy and the money can
be moved to a different account online if needed.
 
P

Pete

Hi All,

I'm looking for the following in it:

- Full function internet/phone banking (not just account status stuff)
- Compatability with PC applications, e.g. Quicken/MS Money
- WAP or PocketIE compatible webpages (preferably optimised for mobiles)
- Decent interest rate
- Optional savings acount

In all my googling of the web and usenet, the forerunners seem to Smile,
Citibank, IF.com and LloydsTSB, although the last one isn't 24-hour internet
banking; according to their webpage it's offline midnight to 4am. Missed the
point there methinks! ;-)
I've just started playing with MS Money 2004. As far as I can tell, only
the Nationwide BS has decent compatibility with MS Money.
There current account can be serviced on line/phone etc and you get a
reasonable rate on their current account.

Pete
 
A

Andy

Sunil Sood said:
Therefore, from your list I would go for Smile.. though if I was you I would
also consider First Direct and Cahoot as alternatives.
Cahoot have just dropped WAP support

Andy
 
S

Stephen Burke

Blackthorn said:
FWIW I really like Nationwide's online service. It works well for me
but I don't see the point in Money compatibility, it's simple enough
to do this manually and even if it was automatic I'd be checking it
anyway.
I think I'm missing something here, an automatic download for Money is hugely
easier if you have a lot of transactions. I don't see what checking has to do
with it, I do that on the paper statements anyway by ticking them. Maybe you
mean that you would only use Money for checking anyway?
 
C

chris.hough

i personally use cahoot. i have found them reliable, easy to use and
on the odd occaison when i have had a query they've answered it
expediantly.

theres a current account comparison tool at moneysupermarket.com .
thats what i used when i wanted to change to a better interest rate
current account.

heres the link:

http://www.moneysupermarket.com/CurrentAccounts/

hope it helps

:D
 
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F

Fraser

Hey,

Thanks to all who posted, I forgot to post this follow-up thank-you message
earlier, hence it's very late arrival!!

I'm holding off the bank move until next month, when I'm also renewing my
mortgage. I'll be checking out what the companies you all mentioned offer in
terms of mortgages & current accounts. I'll no doubt be going for one of the
account-offset ones.

Thanks again,

Fraser.
 

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