investment cash account

Time ago , my Money created a cash account related to a fund
investment. Now my fund has been closed and deleted but the cash
account remains alive and I am unable, despite many attempt, to
cancel.
Any help ? Thanks

 

Money 2005?

In Account List make sure SortAccountListBy->HideClosedAccounts
is not checked. Do you see the investment account? Right-click and
choose SeeAccountSettings. Un-tick TrackCashTransactions.

If you *are* using Money 2005, have you made your re-installation
disk? It's very important.

 

Followup to msg on Fri, 25 Mar 2011 03:16:00 -0500, Cal Learner
<> :
(Original msg on bottom)

Hi,
first: thank you for answering.
My Money version is 2004.
If I go to account list I see the investment account greyed and
"closed". It is not hided.

Right clicked there is no "account settings" but only:
see transactions (void)
summary
details
In the last the "close account" is checked.
There is also "delete", but if I click it , I get
"this operation cannot be performed".
The same happens if I go to "Menu-Set Up your accounts" and click on
"delete an account permanently".
There must be some transaction or handle linked to the account, but
any list is void and I am unable to find a solution.
I have spent hours on that problem without any result.
Thanks again
Manlio

 

Followup to msg on Fri, 25 Mar 2011 13:02:48 GMT, Manlio
<> :
(Original msg on bottom)

I forgot to say:
I cannot permanently delete also if I re-open the account, before
deleting .

 

If using Vista or Windows 7, it is important that your Money file
(*.mny) not be within the ProgramFiles folder. Your Documents folder
is a common place.

Do Help->About. If the version is 14.0.120.1105, then you have Money
2005. You should make an install disk with the updates, since the
update server is gone. See
http://money.mvps.org/faq/article/630.aspx
Money 2004 is version 12.0.*.*

You want to make a repaired version of your file. Use level 2.

http://support.microsoft.com/kb/902466

 

Followup to msg on Fri, 25 Mar 2011 09:15:46 -0500, Cal Learner
<> :
(Original msg on bottom)

Hi Cal,
as I wrote, my version is Money 2004 i.e. 12.0. The data file is, of
course in documents.
Anyhow I will try to use the file repair tool and return here for
reporting.
Thanks
Manlio

 

Followup to msg on Fri, 25 Mar 2011 16:58:18 GMT, Manlio
<> :
(Original msg on bottom)
Hi,
after the repair, no changes occur.
The problem is hidden in some other cause.
Thanks for your attention.
Manlio