Invoices seem to disappear


J

jb.greenpen

I sent out about 10 invoices the way I always do (sent via Email from
within Quickbooks) and it appears that they went out fine because in
addition to sending them to my client, I bcc'd them to one of my own
email accounts. However, now I can't find the invoices in Quickbooks.
When I go to Invoices, a blank invoice comes up, which is normal. It
happens to be #1900. But, if I click the Back button, instead of
seeing Invoices #1999 through #1990, it immediately jumps to Invoice
#1989, which I sent out two weeks ago. Also, if I run the Open
Invoices report, I don't see the ten invoices listed at all.

Any ideas as to where I might find these invoices and why they're not
showing up in the usual places? Thanks in advance for any help.
 
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Joined
Oct 20, 2008
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invoices

Did you go to Customer Center- Transactions- Invoices and view drop down for All invoices? And, then check drop down for open invoices?
 
H

Haskel LaPort

I sent out about 10 invoices the way I always do (sent via Email from
within Quickbooks) and it appears that they went out fine because in
addition to sending them to my client, I bcc'd them to one of my own
email accounts. However, now I can't find the invoices in Quickbooks.
When I go to Invoices, a blank invoice comes up, which is normal. It
happens to be #1900. But, if I click the Back button, instead of
seeing Invoices #1999 through #1990, it immediately jumps to Invoice
#1989, which I sent out two weeks ago. Also, if I run the Open
Invoices report, I don't see the ten invoices listed at all.

Any ideas as to where I might find these invoices and why they're not
showing up in the usual places? Thanks in advance for any help.

Sounds like you are perhaps opening up the wrong QuickBooks file, perhaps a
backup made prior to the issuance of the 10 invoices in question.
 
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H

Haskel LaPort

Golden California Girls said:
Open up you e-mail copy to yourself and look at the date. Then look at
the date
of the one that comes up. See your problem?

Use the find button and search by number.
If I were looking I would start at the customer center.
 

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