Job centre not helping


K

Kris

Today I went for my review at the job centre. The advisor I spoke to
asked me what jobs I was applying for I told her that I had checked
the usual things checking the local paper, looking at the job points,
checking the internet etc. Her response was that i was not trying
hard enough and asked about changing my job prospects. As I have had
retail training she suggested that I look in that field.

I explained for health reasons I could not do this type of work so I
was doing a ECDL qualification to hopefully get a job in admin.

I was then told that my signing time was to be changed to the same
time and day that I attend my course. She then told me that if I did
not attend that I would lose my benefit.

Please can someone please advise me on what I should do?
 
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R

Robbie

Kris said:
Today I went for my review at the job centre. The advisor I spoke to
asked me what jobs I was applying for I told her that I had checked
the usual things checking the local paper, looking at the job points,
checking the internet etc. Her response was that i was not trying
hard enough and asked about changing my job prospects. As I have had
retail training she suggested that I look in that field.

I explained for health reasons I could not do this type of work so I
was doing a ECDL qualification to hopefully get a job in admin.

I was then told that my signing time was to be changed to the same
time and day that I attend my course. She then told me that if I did
not attend that I would lose my benefit.

Please can someone please advise me on what I should do?
Was the advisor being awkward? Does you previous signing day or your new
signing day match up to the following days based on the last two digits
of your NI number:

Mon: 00-19
Tue: 20-39
Wed: 40-59
Thu: 60-79
Fri: 80-99

If your previous day was the correct day then ask to speak to someone
higher up the chain and explain that you are available for, and actively
seeking, work and that you would give up the course without hesitation
if you found a job but stress that getting a ECDL qualification can only
help, not hinder, your work prospects. You can't force them to change
the day though as it is not an appealable decision. Or perhaps it could
be possible to change the day you do your course? My local college
offers ECDLs almost every day of the week at varying times.

If the change is from an incorrect to correct signing on day then
there's little you can do I'm afraid other than try and ask them to
recosnider but again they don't have to (your signing day is your "pay
day", even if the payment doesn't arrive for a few days and it is with
reference to the last two digits of your NI number that the payday is
allocated).
 
N

Niteawk

Kris said:
Today I went for my review at the job centre. The advisor I spoke to
asked me what jobs I was applying for I told her that I had checked
the usual things checking the local paper, looking at the job points,
checking the internet etc. Her response was that i was not trying
hard enough and asked about changing my job prospects. As I have had
retail training she suggested that I look in that field.

I explained for health reasons I could not do this type of work so I
was doing a ECDL qualification to hopefully get a job in admin.

I was then told that my signing time was to be changed to the same
time and day that I attend my course. She then told me that if I did
not attend that I would lose my benefit.

Please can someone please advise me on what I should do?

Are you for real? I dont understand how you can say you are not well enough
to do some types of work. When I said I couldn't do a particular job for
health reasons, they told me I was not entitled to claim JSA. So I claimed
ESA. Then they said I didnt qualify for ESA, didnt score enough points so I
had to appeal, but I still get ESA paid. And no matter what happens, they
have to pay me one or the other, I dont care either way. I am just wondering
what they will do if I have to go back on JSA, nothing I suppose.

If you have an illness, I think you should claim ESA right away, then you
can please yourself.
 
K

Kris

Was the advisor being awkward? Does you previous signing day or your new
signing day match up to the following days based on the last two digits
of your NI number:

Mon: 00-19
Tue: 20-39
Wed: 40-59
Thu: 60-79
Fri: 80-99

If your previous day was the correct day then ask to speak to someone
higher up the chain and explain that you are available for, and actively
seeking, work and that you would give up the course without hesitation
if you found a job but stress that getting a ECDL qualification can only
help, not hinder, your work prospects. You can't force them to change
the day though as it is not an appealable decision. Or perhaps it could
be possible to change the day you do your course? My local college
offers ECDLs almost every day of the week at varying times.

If the change is from an incorrect to correct signing on day then
there's little you can do I'm afraid other than try and ask them to
recosnider but again they don't have to (your signing day is your "pay
day", even if the payment doesn't arrive for a few days and it is with
reference to the last two digits of your NI number that the payday is
allocated).
Yes my NI number does end with one of those you mentioned. But why
could she not keep my original signing time? I cannot change my
course time due to the level and stage I am at. I have been referred
to the Shaw Trust. I was originally on IB for a year went for the
medical and found fit enough to work.

The advisor insisted I apply for retail work as that is where I have
experience. Although I cannot do heavy lifting the advisor claimed
retail does not involve any heavy manual work. I do not know where she
is coming from but in my previous job it involved carrying heavy boxes
up and down 3 flights of stairs. I broke my arm in 3 places had an
operation to correct it. Still cannot lift heavy items.

I am happy to sign on my original time which was morning.
 
R

Robbie

Kris said:
Yes my NI number does end with one of those you mentioned. But why
could she not keep my original signing time? I cannot change my
course time due to the level and stage I am at. I have been referred
to the Shaw Trust. I was originally on IB for a year went for the
medical and found fit enough to work.

The advisor insisted I apply for retail work as that is where I have
experience. Although I cannot do heavy lifting the advisor claimed
retail does not involve any heavy manual work. I do not know where she
is coming from but in my previous job it involved carrying heavy boxes
up and down 3 flights of stairs. I broke my arm in 3 places had an
operation to correct it. Still cannot lift heavy items.

I am happy to sign on my original time which was morning.
If your signing day has changed to the correct date then they are just
doing what they have to do. But it's not clear from your answer whether
it's changed to or from the correct date.

You'll just have to speak to the jobcentre and see if you can come to
some arrangement regarding your signing date / time.
 
K

Kris

If your signing day has changed to the correct date then they are just
doing what they have to do. But it's not clear from your answer whether
it's changed to or from the correct date.
Same day but changed the time from morning to afternoon which
conflicts with my course
You'll just have to speak to the jobcentre and see if you can come to
some arrangement regarding your signing date / time.
Front desk will not ask a manager to talk to me. Looks like I will
have to put a letter of complaint in.
 
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N

Niteawk

Kris said:
Same day but changed the time from morning to afternoon which
conflicts with my course

Front desk will not ask a manager to talk to me. Looks like I will
have to put a letter of complaint in.
They are supposed to help people not mess them about, but I am afraid it is
all to common these days. You have to deal with vindictive and petty minded
JC staff, and if you complain, the management wont do anything about it. The
will put it to you that you are the one trying to cause trouble, and they
are only trying to help you, that's the crap you have to put up with.

The irony is, if you specifically asked for retail work, they would offer
you everything except retail. It was also a big mistake to tell them you are
on a part time course, which you now know to your cost.

As you have a disability, you can STILL claim ESA. The most obvious reason
is, you cant do the type of work your adviser is forcing you to accept. Go
and see your GP and get signed off AGAIN, as you are NOT fit to work.

The next time you go for the medical, if they knock you back, put in an
appeal on form GL24. ESA is payable until your appeal is heard, it can take
several months to get a hearing date, then you can have your say at
tribunal. Take the appeal letter to your GP, so you can get medical certs
until your appeal is heard.

Make a complaint to your MP as well.

11 months it has taken them to hear my appeal, which is next week, and if
that fails, I will put in another appeal and so on. You never know, maybe
one day they will listen to me. Thats a joke by the way ;)
 
F

fido

They are supposed to help people not mess them about, but I am afraid it is
all to common these days. You have to deal with vindictive and petty minded
JC staff, and if you complain, the management wont do anything about it. The
will put it to you that you are the one trying to cause trouble, and they
are only trying to help you, that's the crap you have to put up with.

The irony is, if you specifically asked for retail work, they would offer
you everything except retail. It was also a big mistake to tell them you are
on a part time course, which you now know to your cost.

As you have a disability, you can STILL claim ESA. The most obvious reason
is, you cant do the type of work your adviser is forcing you to accept. Go
and see your GP and get signed off AGAIN, as you are NOT fit to work.

The next time you go for the medical, if they knock you back, put in an
appeal on form GL24. ESA is payable until your appeal is heard, it can take
several months to get a hearing date, then you can have your say at
tribunal. Take the appeal letter to your GP, so you can get medical certs
until your appeal is heard.

Make a complaint to your MP as well.

11 months it has taken them to hear my appeal, which is next week, and if
that fails, I will put in another appeal and so on. You never know, maybe
one day they will listen to me. Thats a joke by the way ;)
The system of a person having their signing day determined by the last
two digits of their NI number has only been in force for about a year.
Someone who has been signing on for longer than a year would probably
be signing on on the wrong day. However, if for any reason, they sign
off then sign back on again then they would then come under the new
system. The job centre staff are not allowed to change a person's
signing day. the OP needs to register his course with the job centre,
so they now what he's doing (i.e. not working and earning money!).
Also he might find out if they will let him sign the following day,
that is one day late. He would not be changing his signing day, he
would just be late, which would mean he would get his money a day
later. Not a good idea to do that though without permission.
 
R

Robbie

The system of a person having their signing day determined by the last
two digits of their NI number has only been in force for about a year.
It goes back to 2008 for JSA claims and as the person was refused ESA
then I'd assume that he / she has claimed JSA since October 2008.
Someone who has been signing on for longer than a year would probably
be signing on on the wrong day. However, if for any reason, they sign
off then sign back on again then they would then come under the new
system. The job centre staff are not allowed to change a person's
signing day
They can, the day a person signs is not laid down in law but rather is
an administrative matter and a something which cannot be appealed. It's
a Secretary Of State decision although the jobcentre should apply some
common sense, eg is someone wortks part time or has an ongoing
committment that clash with the signing time / date.

.. the OP needs to register his course with the job centre,
 
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N

Niteawk

fido said:
The system of a person having their signing day determined by the last
two digits of their NI number has only been in force for about a year.
Someone who has been signing on for longer than a year would probably
be signing on on the wrong day. However, if for any reason, they sign
off then sign back on again then they would then come under the new
system. The job centre staff are not allowed to change a person's
signing day. the OP needs to register his course with the job centre,
so they now what he's doing (i.e. not working and earning money!).
Also he might find out if they will let him sign the following day,
that is one day late. He would not be changing his signing day, he
would just be late, which would mean he would get his money a day
later. Not a good idea to do that though without permission.
When you are taken off normal signing on as unemployed by the ND gestapo, it
becomes a turkey shoot. The NDPA's can and do change anything they like. The
aim is to make life extremely difficult, the government wants to get people
off the dole, they have no jobs to offer, so they have a system which fucks
people about instead, hence ND which leads to A4e prison etc.

Their philosophy is you should be looking for work, not training to improve
your chances of getting a job. You can do that crap in your own time once
you have a shelf stacking or floor sweeping job. You must not use valuable
job search time to better yourself to end up gainfully employed and rid the
dole for good. They want to keep hold of you for the rest of your life, in
between your placements working for nothing and sellotaping bits of paper
together at A4e.
 

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