Lost accounts


J

Jim Palmer

After a brief trip, I opened money 2002 and my accounts
were missing. I got the default money startup page. I
inadventently exited the program, thereby saving the bogus
page in my backup file. Why did it dump my accounts, and
is there any recovery? I can rebuild, but what an effort
that will be (computers are supposed to save time!). I
could in the future set up a password for backups, but
until I find the reason for this program behaviore, I
consider Money unreliable and cannot use it. jmp
 
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B

Bob Peel, MVP

Try searching for files named *.mny in your hard drive and look at the
dates. Obviously the one you don't want is the most recent. Then double
click on the most likely one from date and size - prior to your trip.

You need to change your backup option to always prompt before backing up,
that way you can always say no backup. Also it sounds like you are always
backing up to the same place. That is VERY bad news. If using floppy disks
you should have a number of them and cycle them around, also make sure that
you can read a backup from a floppy as they are relatively fragile and can
easily die at the wrong moment.
 
J

Jim Palmer

-----Original Message-----
Try searching for files named *.mny in your hard drive and look at the
dates. Obviously the one you don't want is the most recent. Then double
click on the most likely one from date and size - prior to your trip.
Thanks for your reply. I had already looked immediately
upon exiting, and the only one there was the one that was
just created during the exit. The backup reflected this as
well.
You need to change your backup option to always prompt before backing up,
that way you can always say no backup. Also it sounds like you are always
backing up to the same place. That is VERY bad news. If using floppy disks
you should have a number of them and cycle them around, also make sure that
you can read a backup from a floppy as they are relatively fragile and can
easily die at the wrong moment.
I used to do that, but it really gets clumsy as the base
file is more than 2Mb, requiring multiple floppies for a
single file. I might have to revive my USB ZIPdrive or
burn CDs. BTW is 2145KB normal for a #.mny file with no
data. I still have no clue why it did this in the first
place. jmp
 
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M

Myrna Larson

Do you have a program like NOrton Utilities/System Works that can recover
deleted files? Perhaps the previous version of either the MOney file or the
backup can be resurrected that way.
 

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