Microsoft Money has stopped working

[MurrayBarn]

I have MS Money 2003 Standard. I recently bought a new laptop with Windows
Vista Business and when I load Money it seems to work fine with the blank
Money file installed as standard. As soon as I try to open one of my files,
it tries to update the database to the current version which seems weird as
it is the same disc installation I was using on my XP machine. Just after the
"update" starts it gives me the "Microsoft Money has stopped working" error
and tries to contact Microsoft for a reason. No reason comes back so it
restarts Money.

Please help as I really need to work on my Money data.

Thanks
Murray

 

[Cal Learner-- MVP]

I have MS Money 2003 Standard. I recently bought a new laptop with Windows
Vista Business and when I load Money it seems to work fine with the blank
Money file installed as standard. As soon as I try to open one of my files,
it tries to update the database to the current version which seems weird as
it is the same disc installation I was using on my XP machine. Just after the
"update" starts it gives me the "Microsoft Money has stopped working" error
and tries to contact Microsoft for a reason. No reason comes back so it
restarts Money.

Please help as I really need to work on my Money data.

Be sure that your Money and backup files are moved to a spot that
you will have full privileges to, such as Documents/MyDocuments.
If they are in a place like ProgramFiles, Vista will create an
impermanent copy of the file for the user to use, unless the user
explicitly right-clicks at launch and choose RunAsAdministrator
that time.

Check that the SSL2 protocol is enabled. That checkbox is in
IE Tools->InternetOptions->Advanced. It may also be necessary
to disable TLS 1.0.

Right-click the Money icon and choose RunAsAdministrator to let
possible updates happen. Then reboot the computer.

If that doesn't do it, you might have to get into Vista
compatibility mode settings.
http://windowshelp.microsoft.com/Windows/en-US/Help/334c6e6c-9289-49e3-8a81-c3981f5f42dc1033.mspx
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-compatibility-mode/

 

[MurrayBarn]

Thanks Cal

I tried all the below and more and when I try and open my file it just gives
the Microsoft Money has stopped working error. Any further ideas?

Regards
Murray

 

[Cal Learner-- MVP]

Thanks Cal

I tried all the below and more

Guess you did all of the compatibility stuff.

and when I try and open my file it just gives
the Microsoft Money has stopped working error. Any further ideas?

You could try repairing your file with salv.exe level 2. See
http://support.microsoft.com/kb/902466/en-us

Also consider Microsoft Money Plus Deluxe.

 

[MurrayBarn]

Thanks again Cal - yep tried the fix before I posted here.

 

[Philip]

I don't know whether this helps. I had a similar issue running Money 2000
under Vista. It worked fine until a week or so ago and then started failing
with "Microsoft money has stopped working" when I tried to update prices or
exit!

DEP settings were already on OS components only so that KB didn't help, and
compatibility mode running made no difference either, but ...

Setting Money to "Run as administrator" allows it to work fine again ...

Clearly one shouldn't have to do this but it seems a reasonable work round
to get going again.