Microsoft Money Has Stopped Working

Yesterday I started Money Plus and got a message that there was an update to
download and install. I completed that update and got a message that if
Money didn't run to properly to restart my computer. I did that and when I
try to run Money I get a message that says MICROSOFT MONEY HAS STOPPED
WORKING. I tried to use the fix that you sent me back in November of 2007,
which pointed me to this article in the Microsoft Knowledge Database
http://support.microsoft.com/kb/942485 but it did not work. When I clicked
"turn on DEP for all programs and services except those I select:" and tried
to add the Money executable files to the DEP list I got a message that said
"This program must run with data execution prevention (DEP) enabled. You
cannot turn off DEP for this program."

Now what do I do?????

Thanks in advance for your help.

 

"The Big Woo" wrote:

> Yesterday I started Money Plus and got a message that there was an update to
> download and install. I completed that update and got a message that if
> Money didn't run to properly to restart my computer. I did that and when I
> try to run Money I get a message that says MICROSOFT MONEY HAS STOPPED
> WORKING. I tried to use the fix that you sent me back in November of 2007,
> which pointed me to this article in the Microsoft Knowledge Database
> http://support.microsoft.com/kb/942485 but it did not work. When I clicked
> "turn on DEP for all programs and services except those I select:" and tried
> to add the Money executable files to the DEP list I got a message that said
> "This program must run with data execution prevention (DEP) enabled. You
> cannot turn off DEP for this program."
>
> Now what do I do?????
>
> Thanks in advance for your help.
>
Mine works OK until -> Portfolio -> Historical/Interactive Charts

I have Vista Home OS

 

I have a similar problem as LongTime1998 - After the update, money home page
and accounts work ok but when I click on Portfolio, then I immediately get
the message "Microsoft Money Has Stopped Working"

I have Vista Ultimate.

Any ideas??
Thanks.

"LongTime1998" wrote:

>
>
> "The Big Woo" wrote:
>
> > Yesterday I started Money Plus and got a message that there was an update to
> > download and install. I completed that update and got a message that if
> > Money didn't run to properly to restart my computer. I did that and when I
> > try to run Money I get a message that says MICROSOFT MONEY HAS STOPPED
> > WORKING. I tried to use the fix that you sent me back in November of 2007,
> > which pointed me to this article in the Microsoft Knowledge Database
> > http://support.microsoft.com/kb/942485 but it did not work. When I clicked
> > "turn on DEP for all programs and services except those I select:" and tried
> > to add the Money executable files to the DEP list I got a message that said
> > "This program must run with data execution prevention (DEP) enabled. You
> > cannot turn off DEP for this program."
> >
> > Now what do I do?????
> >
> > Thanks in advance for your help.
> >
> Mine works OK until -> Portfolio -> Historical/Interactive Charts
>
> I have Vista Home OS
>

 

Try uninstalling the MSN Money Investment Toolbox (via Control Panel).
You'll need to make sure that both Money and Internet Explorer are closed
when you do so.

-Mark
"winter" <> wrote in message
news...
>I have a similar problem as LongTime1998 - After the update, money home
>page
> and accounts work ok but when I click on Portfolio, then I immediately get
> the message "Microsoft Money Has Stopped Working"
>
> I have Vista Ultimate.
>
> Any ideas??
> Thanks.
>
> "LongTime1998" wrote:
>
>>
>>
>> "The Big Woo" wrote:
>>
>> > Yesterday I started Money Plus and got a message that there was an
>> > update to
>> > download and install. I completed that update and got a message that
>> > if
>> > Money didn't run to properly to restart my computer. I did that and
>> > when I
>> > try to run Money I get a message that says MICROSOFT MONEY HAS STOPPED
>> > WORKING. I tried to use the fix that you sent me back in November of
>> > 2007,
>> > which pointed me to this article in the Microsoft Knowledge Database
>> > http://support.microsoft.com/kb/942485 but it did not work. When I
>> > clicked
>> > "turn on DEP for all programs and services except those I select:" and
>> > tried
>> > to add the Money executable files to the DEP list I got a message that
>> > said
>> > "This program must run with data execution prevention (DEP) enabled.
>> > You
>> > cannot turn off DEP for this program."
>> >
>> > Now what do I do?????
>> >
>> > Thanks in advance for your help.
>> >
>> Mine works OK until -> Portfolio -> Historical/Interactive Charts
>>
>> I have Vista Home OS
>>

 

Thanks for the reply, Mark, but I do not seem have MSN Money Investment
Toolbox installed. At least it doesn't appear in the Control Panel/Programs
& Features listing.


"Mark" wrote:

> Try uninstalling the MSN Money Investment Toolbox (via Control Panel).
> You'll need to make sure that both Money and Internet Explorer are closed
> when you do so.
>
> -Mark
> "winter" <> wrote in message
> news...
> >I have a similar problem as LongTime1998 - After the update, money home
> >page
> > and accounts work ok but when I click on Portfolio, then I immediately get
> > the message "Microsoft Money Has Stopped Working"
> >
> > I have Vista Ultimate.
> >
> > Any ideas??
> > Thanks.
> >
> > "LongTime1998" wrote:
> >
> >>
> >>
> >> "The Big Woo" wrote:
> >>
> >> > Yesterday I started Money Plus and got a message that there was an
> >> > update to
> >> > download and install. I completed that update and got a message that
> >> > if
> >> > Money didn't run to properly to restart my computer. I did that and
> >> > when I
> >> > try to run Money I get a message that says MICROSOFT MONEY HAS STOPPED
> >> > WORKING. I tried to use the fix that you sent me back in November of
> >> > 2007,
> >> > which pointed me to this article in the Microsoft Knowledge Database
> >> > http://support.microsoft.com/kb/942485 but it did not work. When I
> >> > clicked
> >> > "turn on DEP for all programs and services except those I select:" and
> >> > tried
> >> > to add the Money executable files to the DEP list I got a message that
> >> > said
> >> > "This program must run with data execution prevention (DEP) enabled.
> >> > You
> >> > cannot turn off DEP for this program."
> >> >
> >> > Now what do I do?????
> >> >
> >> > Thanks in advance for your help.
> >> >
> >> Mine works OK until -> Portfolio -> Historical/Interactive Charts
> >>
> >> I have Vista Home OS
> >>
>
>

 

Ok, try this then:
1. Start Internet Explorer, and go to the MSN Money "choice" page:
http://moneycentral.msn.com/investor/controls/setup.asp
2. Choose Basic Tools
3. Start Money and see if Money behaves properly.

-Mark




"winter" <> wrote in message
news:...
> Thanks for the reply, Mark, but I do not seem have MSN Money Investment
> Toolbox installed. At least it doesn't appear in the Control
> Panel/Programs
> & Features listing.
>
>
> "Mark" wrote:
>
>> Try uninstalling the MSN Money Investment Toolbox (via Control Panel).
>> You'll need to make sure that both Money and Internet Explorer are closed
>> when you do so.
>>
>> -Mark
>> "winter" <> wrote in message
>> news...
>> >I have a similar problem as LongTime1998 - After the update, money home
>> >page
>> > and accounts work ok but when I click on Portfolio, then I immediately
>> > get
>> > the message "Microsoft Money Has Stopped Working"
>> >
>> > I have Vista Ultimate.
>> >
>> > Any ideas??
>> > Thanks.
>> >
>> > "LongTime1998" wrote:
>> >
>> >>
>> >>
>> >> "The Big Woo" wrote:
>> >>
>> >> > Yesterday I started Money Plus and got a message that there was an
>> >> > update to
>> >> > download and install. I completed that update and got a message
>> >> > that
>> >> > if
>> >> > Money didn't run to properly to restart my computer. I did that and
>> >> > when I
>> >> > try to run Money I get a message that says MICROSOFT MONEY HAS
>> >> > STOPPED
>> >> > WORKING. I tried to use the fix that you sent me back in November
>> >> > of
>> >> > 2007,
>> >> > which pointed me to this article in the Microsoft Knowledge Database
>> >> > http://support.microsoft.com/kb/942485 but it did not work. When I
>> >> > clicked
>> >> > "turn on DEP for all programs and services except those I select:"
>> >> > and
>> >> > tried
>> >> > to add the Money executable files to the DEP list I got a message
>> >> > that
>> >> > said
>> >> > "This program must run with data execution prevention (DEP) enabled.
>> >> > You
>> >> > cannot turn off DEP for this program."
>> >> >
>> >> > Now what do I do?????
>> >> >
>> >> > Thanks in advance for your help.
>> >> >
>> >> Mine works OK until -> Portfolio -> Historical/Interactive Charts
>> >>
>> >> I have Vista Home OS
>> >>
>>
>>

 

I'll try this when I get home - Thanks much!
Just wondering though, what does moneycentral on the internet have to do
with Money.exe??


"Mark" wrote:

> Ok, try this then:
> 1. Start Internet Explorer, and go to the MSN Money "choice" page:
> http://moneycentral.msn.com/investor/controls/setup.asp
> 2. Choose Basic Tools
> 3. Start Money and see if Money behaves properly.
>
> -Mark
>
>
>
>
> "winter" <> wrote in message
> news:...
> > Thanks for the reply, Mark, but I do not seem have MSN Money Investment
> > Toolbox installed. At least it doesn't appear in the Control
> > Panel/Programs
> > & Features listing.
> >
> >
> > "Mark" wrote:
> >
> >> Try uninstalling the MSN Money Investment Toolbox (via Control Panel).
> >> You'll need to make sure that both Money and Internet Explorer are closed
> >> when you do so.
> >>
> >> -Mark
> >> "winter" <> wrote in message
> >> news...
> >> >I have a similar problem as LongTime1998 - After the update, money home
> >> >page
> >> > and accounts work ok but when I click on Portfolio, then I immediately
> >> > get
> >> > the message "Microsoft Money Has Stopped Working"
> >> >
> >> > I have Vista Ultimate.
> >> >
> >> > Any ideas??
> >> > Thanks.
> >> >
> >> > "LongTime1998" wrote:
> >> >
> >> >>
> >> >>
> >> >> "The Big Woo" wrote:
> >> >>
> >> >> > Yesterday I started Money Plus and got a message that there was an
> >> >> > update to
> >> >> > download and install. I completed that update and got a message
> >> >> > that
> >> >> > if
> >> >> > Money didn't run to properly to restart my computer. I did that and
> >> >> > when I
> >> >> > try to run Money I get a message that says MICROSOFT MONEY HAS
> >> >> > STOPPED
> >> >> > WORKING. I tried to use the fix that you sent me back in November
> >> >> > of
> >> >> > 2007,
> >> >> > which pointed me to this article in the Microsoft Knowledge Database
> >> >> > http://support.microsoft.com/kb/942485 but it did not work. When I
> >> >> > clicked
> >> >> > "turn on DEP for all programs and services except those I select:"
> >> >> > and
> >> >> > tried
> >> >> > to add the Money executable files to the DEP list I got a message
> >> >> > that
> >> >> > said
> >> >> > "This program must run with data execution prevention (DEP) enabled.
> >> >> > You
> >> >> > cannot turn off DEP for this program."
> >> >> >
> >> >> > Now what do I do?????
> >> >> >
> >> >> > Thanks in advance for your help.
> >> >> >
> >> >> Mine works OK until -> Portfolio -> Historical/Interactive Charts
> >> >>
> >> >> I have Vista Home OS
> >> >>
> >>
> >>
>
>

 

The "Deluxe" (Investment Toolbox) version of the Portfolio on MSN Money is
actually a version of Money 2006
-Mark


"winter" <> wrote in message
news:...
> I'll try this when I get home - Thanks much!
> Just wondering though, what does moneycentral on the internet have to do
> with Money.exe??
>
>
> "Mark" wrote:
>
>> Ok, try this then:
>> 1. Start Internet Explorer, and go to the MSN Money "choice" page:
>> http://moneycentral.msn.com/investor/controls/setup.asp
>> 2. Choose Basic Tools
>> 3. Start Money and see if Money behaves properly.
>>
>> -Mark
>>
>>
>>
>>
>> "winter" <> wrote in message
>> news:...
>> > Thanks for the reply, Mark, but I do not seem have MSN Money Investment
>> > Toolbox installed. At least it doesn't appear in the Control
>> > Panel/Programs
>> > & Features listing.
>> >
>> >
>> > "Mark" wrote:
>> >
>> >> Try uninstalling the MSN Money Investment Toolbox (via Control Panel).
>> >> You'll need to make sure that both Money and Internet Explorer are
>> >> closed
>> >> when you do so.
>> >>
>> >> -Mark
>> >> "winter" <> wrote in message
>> >> news...
>> >> >I have a similar problem as LongTime1998 - After the update, money
>> >> >home
>> >> >page
>> >> > and accounts work ok but when I click on Portfolio, then I
>> >> > immediately
>> >> > get
>> >> > the message "Microsoft Money Has Stopped Working"
>> >> >
>> >> > I have Vista Ultimate.
>> >> >
>> >> > Any ideas??
>> >> > Thanks.
>> >> >
>> >> > "LongTime1998" wrote:
>> >> >
>> >> >>
>> >> >>
>> >> >> "The Big Woo" wrote:
>> >> >>
>> >> >> > Yesterday I started Money Plus and got a message that there was
>> >> >> > an
>> >> >> > update to
>> >> >> > download and install. I completed that update and got a message
>> >> >> > that
>> >> >> > if
>> >> >> > Money didn't run to properly to restart my computer. I did that
>> >> >> > and
>> >> >> > when I
>> >> >> > try to run Money I get a message that says MICROSOFT MONEY HAS
>> >> >> > STOPPED
>> >> >> > WORKING. I tried to use the fix that you sent me back in
>> >> >> > November
>> >> >> > of
>> >> >> > 2007,
>> >> >> > which pointed me to this article in the Microsoft Knowledge
>> >> >> > Database
>> >> >> > http://support.microsoft.com/kb/942485 but it did not work. When
>> >> >> > I
>> >> >> > clicked
>> >> >> > "turn on DEP for all programs and services except those I
>> >> >> > select:"
>> >> >> > and
>> >> >> > tried
>> >> >> > to add the Money executable files to the DEP list I got a message
>> >> >> > that
>> >> >> > said
>> >> >> > "This program must run with data execution prevention (DEP)
>> >> >> > enabled.
>> >> >> > You
>> >> >> > cannot turn off DEP for this program."
>> >> >> >
>> >> >> > Now what do I do?????
>> >> >> >
>> >> >> > Thanks in advance for your help.
>> >> >> >
>> >> >> Mine works OK until -> Portfolio -> Historical/Interactive Charts
>> >> >>
>> >> >> I have Vista Home OS
>> >> >>
>> >>
>> >>
>>
>>

 

Mark,

I tried choosing basic tools as you suggested but I got the same result
"Money Stopped Working..."
I clicked on details and this is the report:

Problem signature:
Problem Event Name: APPCRASH
Application Name: msmoney.exe
Application Version: 17.0.0.1414
Application Timestamp: 47b661e7
Fault Module Name: StackHash_db3c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 80000003
Exception Offset: 06ea75ba
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: db3c
Additional Information 2: 829e6ba8c5cd0db9589292ebadfd9dfa
Additional Information 3: e0d3
Additional Information 4: 701aa6447eafe276d9d90ee9b792caf6

I have a backup hard drive that I use for these situations. Since my
primary drive would not work with the "portfolio view" I copied my backup
drive (3/8/08) to my primary so that I had a pre-update condition. I first
selected Basic toolbox as you suggested, then restarted, then opened Money,
it wanted to update, it did successfully, I see ......1415 but the Portfolio
still fails. Everything else including reports open ok.

What else can you suggest?

Thanks for your help!


"Mark" wrote:

> The "Deluxe" (Investment Toolbox) version of the Portfolio on MSN Money is
> actually a version of Money 2006
> -Mark
>
>
> "winter" <> wrote in message
> news:...
> > I'll try this when I get home - Thanks much!
> > Just wondering though, what does moneycentral on the internet have to do
> > with Money.exe??
> >
> >
> > "Mark" wrote:
> >
> >> Ok, try this then:
> >> 1. Start Internet Explorer, and go to the MSN Money "choice" page:
> >> http://moneycentral.msn.com/investor/controls/setup.asp
> >> 2. Choose Basic Tools
> >> 3. Start Money and see if Money behaves properly.
> >>
> >> -Mark
> >>
> >>
> >>
> >>
> >> "winter" <> wrote in message
> >> news:...
> >> > Thanks for the reply, Mark, but I do not seem have MSN Money Investment
> >> > Toolbox installed. At least it doesn't appear in the Control
> >> > Panel/Programs
> >> > & Features listing.
> >> >
> >> >
> >> > "Mark" wrote:
> >> >
> >> >> Try uninstalling the MSN Money Investment Toolbox (via Control Panel).
> >> >> You'll need to make sure that both Money and Internet Explorer are
> >> >> closed
> >> >> when you do so.
> >> >>
> >> >> -Mark
> >> >> "winter" <> wrote in message
> >> >> news...
> >> >> >I have a similar problem as LongTime1998 - After the update, money
> >> >> >home
> >> >> >page
> >> >> > and accounts work ok but when I click on Portfolio, then I
> >> >> > immediately
> >> >> > get
> >> >> > the message "Microsoft Money Has Stopped Working"
> >> >> >
> >> >> > I have Vista Ultimate.
> >> >> >
> >> >> > Any ideas??
> >> >> > Thanks.
> >> >> >
> >> >> > "LongTime1998" wrote:
> >> >> >
> >> >> >>
> >> >> >>
> >> >> >> "The Big Woo" wrote:
> >> >> >>
> >> >> >> > Yesterday I started Money Plus and got a message that there was
> >> >> >> > an
> >> >> >> > update to
> >> >> >> > download and install. I completed that update and got a message
> >> >> >> > that
> >> >> >> > if
> >> >> >> > Money didn't run to properly to restart my computer. I did that
> >> >> >> > and
> >> >> >> > when I
> >> >> >> > try to run Money I get a message that says MICROSOFT MONEY HAS
> >> >> >> > STOPPED
> >> >> >> > WORKING. I tried to use the fix that you sent me back in
> >> >> >> > November
> >> >> >> > of
> >> >> >> > 2007,
> >> >> >> > which pointed me to this article in the Microsoft Knowledge
> >> >> >> > Database
> >> >> >> > http://support.microsoft.com/kb/942485 but it did not work. When
> >> >> >> > I
> >> >> >> > clicked
> >> >> >> > "turn on DEP for all programs and services except those I
> >> >> >> > select:"
> >> >> >> > and
> >> >> >> > tried
> >> >> >> > to add the Money executable files to the DEP list I got a message
> >> >> >> > that
> >> >> >> > said
> >> >> >> > "This program must run with data execution prevention (DEP)
> >> >> >> > enabled.
> >> >> >> > You
> >> >> >> > cannot turn off DEP for this program."
> >> >> >> >
> >> >> >> > Now what do I do?????
> >> >> >> >
> >> >> >> > Thanks in advance for your help.
> >> >> >> >
> >> >> >> Mine works OK until -> Portfolio -> Historical/Interactive Charts
> >> >> >>
> >> >> >> I have Vista Home OS
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>

 

Mark,

As a supplement to my last post below, I notice that if I select any of the
1st 4 Help items, this also results in a "Microsoft Money Has Stopped
Working" message.


"winter" wrote:

> Mark,
>
> I tried choosing basic tools as you suggested but I got the same result
> "Money Stopped Working..."
> I clicked on details and this is the report:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: msmoney.exe
> Application Version: 17.0.0.1414
> Application Timestamp: 47b661e7
> Fault Module Name: StackHash_db3c
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: 80000003
> Exception Offset: 06ea75ba
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: db3c
> Additional Information 2: 829e6ba8c5cd0db9589292ebadfd9dfa
> Additional Information 3: e0d3
> Additional Information 4: 701aa6447eafe276d9d90ee9b792caf6
>
> I have a backup hard drive that I use for these situations. Since my
> primary drive would not work with the "portfolio view" I copied my backup
> drive (3/8/08) to my primary so that I had a pre-update condition. I first
> selected Basic toolbox as you suggested, then restarted, then opened Money,
> it wanted to update, it did successfully, I see ......1415 but the Portfolio
> still fails. Everything else including reports open ok.
>
> What else can you suggest?
>
> Thanks for your help!
>
>
> "Mark" wrote:
>
> > The "Deluxe" (Investment Toolbox) version of the Portfolio on MSN Money is
> > actually a version of Money 2006
> > -Mark
> >
> >
> > "winter" <> wrote in message
> > news:...
> > > I'll try this when I get home - Thanks much!
> > > Just wondering though, what does moneycentral on the internet have to do
> > > with Money.exe??
> > >
> > >
> > > "Mark" wrote:
> > >
> > >> Ok, try this then:
> > >> 1. Start Internet Explorer, and go to the MSN Money "choice" page:
> > >> http://moneycentral.msn.com/investor/controls/setup.asp
> > >> 2. Choose Basic Tools
> > >> 3. Start Money and see if Money behaves properly.
> > >>
> > >> -Mark
> > >>
> > >>
> > >>
> > >>
> > >> "winter" <> wrote in message
> > >> news:...
> > >> > Thanks for the reply, Mark, but I do not seem have MSN Money Investment
> > >> > Toolbox installed. At least it doesn't appear in the Control
> > >> > Panel/Programs
> > >> > & Features listing.
> > >> >
> > >> >
> > >> > "Mark" wrote:
> > >> >
> > >> >> Try uninstalling the MSN Money Investment Toolbox (via Control Panel).
> > >> >> You'll need to make sure that both Money and Internet Explorer are
> > >> >> closed
> > >> >> when you do so.
> > >> >>
> > >> >> -Mark
> > >> >> "winter" <> wrote in message
> > >> >> news...
> > >> >> >I have a similar problem as LongTime1998 - After the update, money
> > >> >> >home
> > >> >> >page
> > >> >> > and accounts work ok but when I click on Portfolio, then I
> > >> >> > immediately
> > >> >> > get
> > >> >> > the message "Microsoft Money Has Stopped Working"
> > >> >> >
> > >> >> > I have Vista Ultimate.
> > >> >> >
> > >> >> > Any ideas??
> > >> >> > Thanks.
> > >> >> >
> > >> >> > "LongTime1998" wrote:
> > >> >> >
> > >> >> >>
> > >> >> >>
> > >> >> >> "The Big Woo" wrote:
> > >> >> >>
> > >> >> >> > Yesterday I started Money Plus and got a message that there was
> > >> >> >> > an
> > >> >> >> > update to
> > >> >> >> > download and install. I completed that update and got a message
> > >> >> >> > that
> > >> >> >> > if
> > >> >> >> > Money didn't run to properly to restart my computer. I did that
> > >> >> >> > and
> > >> >> >> > when I
> > >> >> >> > try to run Money I get a message that says MICROSOFT MONEY HAS
> > >> >> >> > STOPPED
> > >> >> >> > WORKING. I tried to use the fix that you sent me back in
> > >> >> >> > November
> > >> >> >> > of
> > >> >> >> > 2007,
> > >> >> >> > which pointed me to this article in the Microsoft Knowledge
> > >> >> >> > Database
> > >> >> >> > http://support.microsoft.com/kb/942485 but it did not work. When
> > >> >> >> > I
> > >> >> >> > clicked
> > >> >> >> > "turn on DEP for all programs and services except those I
> > >> >> >> > select:"
> > >> >> >> > and
> > >> >> >> > tried
> > >> >> >> > to add the Money executable files to the DEP list I got a message
> > >> >> >> > that
> > >> >> >> > said
> > >> >> >> > "This program must run with data execution prevention (DEP)
> > >> >> >> > enabled.
> > >> >> >> > You
> > >> >> >> > cannot turn off DEP for this program."
> > >> >> >> >
> > >> >> >> > Now what do I do?????
> > >> >> >> >
> > >> >> >> > Thanks in advance for your help.
> > >> >> >> >
> > >> >> >> Mine works OK until -> Portfolio -> Historical/Interactive Charts
> > >> >> >>
> > >> >> >> I have Vista Home OS
> > >> >> >>
> > >> >>
> > >> >>
> > >>
> > >>
> >
> >

 

Did you do all of this with Money closed?
Restart Internet Explorer and verify that you are using the Basic tools by
going to the Portfolio Manager on MSN Money: http://money.msn.com
Then restart Money and try again.
If it still crashes, try deleting IE's cookies (or more specifically the
Moneycentral cookie)

-Mark


"winter" <> wrote in message
news:...
> Mark,
>
> As a supplement to my last post below, I notice that if I select any of
> the
> 1st 4 Help items, this also results in a "Microsoft Money Has Stopped
> Working" message.
>
>
> "winter" wrote:
>
>> Mark,
>>
>> I tried choosing basic tools as you suggested but I got the same result
>> "Money Stopped Working..."
>> I clicked on details and this is the report:
>>
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: msmoney.exe
>> Application Version: 17.0.0.1414
>> Application Timestamp: 47b661e7
>> Fault Module Name: StackHash_db3c
>> Fault Module Version: 0.0.0.0
>> Fault Module Timestamp: 00000000
>> Exception Code: 80000003
>> Exception Offset: 06ea75ba
>> OS Version: 6.0.6000.2.0.0.256.1
>> Locale ID: 1033
>> Additional Information 1: db3c
>> Additional Information 2: 829e6ba8c5cd0db9589292ebadfd9dfa
>> Additional Information 3: e0d3
>> Additional Information 4: 701aa6447eafe276d9d90ee9b792caf6
>>
>> I have a backup hard drive that I use for these situations. Since my
>> primary drive would not work with the "portfolio view" I copied my backup
>> drive (3/8/08) to my primary so that I had a pre-update condition. I
>> first
>> selected Basic toolbox as you suggested, then restarted, then opened
>> Money,
>> it wanted to update, it did successfully, I see ......1415 but the
>> Portfolio
>> still fails. Everything else including reports open ok.
>>
>> What else can you suggest?
>>
>> Thanks for your help!
>>
>>
>> "Mark" wrote:
>>
>> > The "Deluxe" (Investment Toolbox) version of the Portfolio on MSN Money
>> > is
>> > actually a version of Money 2006
>> > -Mark
>> >
>> >
>> > "winter" <> wrote in message
>> > news:...
>> > > I'll try this when I get home - Thanks much!
>> > > Just wondering though, what does moneycentral on the internet have to
>> > > do
>> > > with Money.exe??
>> > >
>> > >
>> > > "Mark" wrote:
>> > >
>> > >> Ok, try this then:
>> > >> 1. Start Internet Explorer, and go to the MSN Money "choice" page:
>> > >> http://moneycentral.msn.com/investor/controls/setup.asp
>> > >> 2. Choose Basic Tools
>> > >> 3. Start Money and see if Money behaves properly.
>> > >>
>> > >> -Mark
>> > >>
>> > >>
>> > >>
>> > >>
>> > >> "winter" <> wrote in message
>> > >> news:...
>> > >> > Thanks for the reply, Mark, but I do not seem have MSN Money
>> > >> > Investment
>> > >> > Toolbox installed. At least it doesn't appear in the Control
>> > >> > Panel/Programs
>> > >> > & Features listing.
>> > >> >
>> > >> >
>> > >> > "Mark" wrote:
>> > >> >
>> > >> >> Try uninstalling the MSN Money Investment Toolbox (via Control
>> > >> >> Panel).
>> > >> >> You'll need to make sure that both Money and Internet Explorer
>> > >> >> are
>> > >> >> closed
>> > >> >> when you do so.
>> > >> >>
>> > >> >> -Mark
>> > >> >> "winter" <> wrote in message
>> > >> >> news...
>> > >> >> >I have a similar problem as LongTime1998 - After the update,
>> > >> >> >money
>> > >> >> >home
>> > >> >> >page
>> > >> >> > and accounts work ok but when I click on Portfolio, then I
>> > >> >> > immediately
>> > >> >> > get
>> > >> >> > the message "Microsoft Money Has Stopped Working"
>> > >> >> >
>> > >> >> > I have Vista Ultimate.
>> > >> >> >
>> > >> >> > Any ideas??
>> > >> >> > Thanks.
>> > >> >> >
>> > >> >> > "LongTime1998" wrote:
>> > >> >> >
>> > >> >> >>
>> > >> >> >>
>> > >> >> >> "The Big Woo" wrote:
>> > >> >> >>
>> > >> >> >> > Yesterday I started Money Plus and got a message that there
>> > >> >> >> > was
>> > >> >> >> > an
>> > >> >> >> > update to
>> > >> >> >> > download and install. I completed that update and got a
>> > >> >> >> > message
>> > >> >> >> > that
>> > >> >> >> > if
>> > >> >> >> > Money didn't run to properly to restart my computer. I did
>> > >> >> >> > that
>> > >> >> >> > and
>> > >> >> >> > when I
>> > >> >> >> > try to run Money I get a message that says MICROSOFT MONEY
>> > >> >> >> > HAS
>> > >> >> >> > STOPPED
>> > >> >> >> > WORKING. I tried to use the fix that you sent me back in
>> > >> >> >> > November
>> > >> >> >> > of
>> > >> >> >> > 2007,
>> > >> >> >> > which pointed me to this article in the Microsoft Knowledge
>> > >> >> >> > Database
>> > >> >> >> > http://support.microsoft.com/kb/942485 but it did not work.
>> > >> >> >> > When
>> > >> >> >> > I
>> > >> >> >> > clicked
>> > >> >> >> > "turn on DEP for all programs and services except those I
>> > >> >> >> > select:"
>> > >> >> >> > and
>> > >> >> >> > tried
>> > >> >> >> > to add the Money executable files to the DEP list I got a
>> > >> >> >> > message
>> > >> >> >> > that
>> > >> >> >> > said
>> > >> >> >> > "This program must run with data execution prevention (DEP)
>> > >> >> >> > enabled.
>> > >> >> >> > You
>> > >> >> >> > cannot turn off DEP for this program."
>> > >> >> >> >
>> > >> >> >> > Now what do I do?????
>> > >> >> >> >
>> > >> >> >> > Thanks in advance for your help.
>> > >> >> >> >
>> > >> >> >> Mine works OK until -> Portfolio -> Historical/Interactive
>> > >> >> >> Charts
>> > >> >> >>
>> > >> >> >> I have Vista Home OS
>> > >> >> >>
>> > >> >>
>> > >> >>
>> > >>
>> > >>
>> >
>> >

 

I'm receiving the same error message on my Money Plus software.
ANy ideas??!?!??!? PLEASE HELP



Problem signature:
Problem Event Name: APPCRASH
Application Name: msmoney.exe
Application Version: 17.0.0.3817
Application Timestamp: 4b7c9809
Fault Module Name: mnyob99.dll
Fault Module Version: 17.0.0.3817
Fault Module Timestamp: 4b7c9857
Exception Code: c0000005
Exception Offset: 00171f38
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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On Tuesday, March 25, 2008 10:48:13 AM UTC-4, The Big Woo wrote:
> Yesterday I started Money Plus and got a message that there was an update to
> download and install. I completed that update and got a message that if
> Money didn't run to properly to restart my computer. I did that and when I
> try to run Money I get a message that says MICROSOFT MONEY HAS STOPPED
> WORKING. I tried to use the fix that you sent me back in November of 2007,
> which pointed me to this article in the Microsoft Knowledge Database
> http://support.microsoft.com/kb/942485 but it did not work. When I clicked
> "turn on DEP for all programs and services except those I select:" and tried
> to add the Money executable files to the DEP list I got a message that said
> "This program must run with data execution prevention (DEP) enabled. You
> cannot turn off DEP for this program."
>
> Now what do I do?????
>
> Thanks in advance for your help.