Money 2005 Randomly Fails to Open


P

Phil

I have been running Money 2005 since Sept 05, and have now had 5 occasions
when, after several weeks of trouble free working, the application fails to
open. An error message displays along the lines of "you need to reload MS
Money etc." I have now got the hang of this, insert CD, run set up, open a
dummy file, allow it to connect to download the updates, shut Money and then
restart and open my current Money file. I have the latest download version
ending in 1105.
I am running XP Pro SP2 with all current security updates. Also I have
McAfee Virus Scan & Firewall and regularly run Window Washer, Ad-Aware and
Registry Mechanic, although I don't think any of these should impact Money.
Anyone had a similar experience or knows of a solution to prevent this
happening?
 
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C

Cal Learner

I have been running Money 2005 since Sept 05, and have now had 5 occasions
when, after several weeks of trouble free working, the application fails to
open. An error message displays along the lines of "you need to reload MS
Money etc." I have now got the hang of this, insert CD, run set up, open a
dummy file, allow it to connect to download the updates, shut Money and then
restart and open my current Money file. I have the latest download version
ending in 1105.
I am running XP Pro SP2 with all current security updates. Also I have
McAfee Virus Scan & Firewall and regularly run Window Washer, Ad-Aware and
Registry Mechanic, although I don't think any of these should impact Money.
Anyone had a similar experience or knows of a solution to prevent this
happening?
I don't know what might be happening to you. But if it happened to
me, I might restore settings to what you had when things worked. XP
Pro automatically makes system backups, in addition to the ones you
tell it to make or those generated when you install something. You
can Start->Programs->Accessories->SystemTools->SystemRestore to
restore you computer to an earlier time using the restore point you
had created.

There would also be a way to check what had changed since the
restore, and perhaps figure out what had cause the symptom. That
could be pretty involved however.
 
P

Phil

I had though about doing a XP restore as you outlined, but as all other
applications seemed to be working well I opted just to re-install Money. As
you say tracking down a specific symptom can be very time consuming, but if
it happens again and I have the time I will attempt a little digging, just in
case I can offer some help to other users.
 
C

Cal Learner

I had though about doing a XP restore as you outlined, but as all other
applications seemed to be working well I opted just to re-install Money. As
you say tracking down a specific symptom can be very time consuming, but if
it happens again and I have the time I will attempt a little digging, just in
case I can offer some help to other user
Here are my thoughts along that line of investigation.

Before doing the restore, File->Export from Regedit. Do the restore
to the most recent point in time where there was not a problem
working with Money -- ideally yesterday. Again File->Export to a
different name.

Use a file comparison utility such as fc. Inspect for things that
are not just most-recently-used lists, etc. If you want to use an
ASCII tool on the exported files, my technique is to do a
"type xyz.reg >xyz1.reg". That converts from Unicode to ASCII.

Other further techniques come to mind, such as making some of the
differences into a .reg file, and importing those into the registry.
Then see if that changes the symptom for Money.
 
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R

rednelle31

I hope you DON'T allow XP Pro SP2 to automatically download and install
(Windows) updates.

But if you do, have a look at Microsoft KB912812. This download has caused
lots of grief.

Rednelle
 

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