Money Delux requires a software update


J

Jo

I keep getting this popup. When I try to download the update it almost
completes, but then there is some error because it says that the update was
unsuccessful and then to check how much memory I have on my computer and try
again. I try and it doesn't work. I have plenty of memory for the download.


Help! The popup won't go away.
 
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C

Cube

Check the mny version under "help" and then "about microsoft" if the version
is
17.0.150.1415 your mny software is already update it, that means that your
user profile is the one that is causing this issue.
 
M

MikeV06

I keep getting this popup. When I try to download the update it almost
completes, but then there is some error because it says that the update was
unsuccessful and then to check how much memory I have on my computer and try
again. I try and it doesn't work. I have plenty of memory for the download.


Help! The popup won't go away.
Do a KB search -- I recall seeing one or two KBs on that issue.
 
J

Jo

It's 17.0.120.1415

So any ideas?
Is there a place to download the update online? I can't seem to find it.
 
M

MikeV06

It's 17.0.120.1415

So any ideas?
Is there a place to download the update online? I can't seem to find it.
This approach may work.
http://money.mvps.org/faq/article/555.aspx

This KB might help -- use at your own risk.
http://support.microsoft.com/kb/822399

I read this elsewhere, but have no idea whether it will work. It must be
done from an admin account. Use at your own risk

Uninstall your current version of Microsoft Money on your computer by going
to Add/Remove Programs in the Control Panel. If you have the Trial Version
of Microsoft Money installed at this time, proceed to #5.

Open up Internet Explorer and go to
http://www.microsoft.com/money/freetrial_deluxe.mspx and click "Download
the Free Trial".

Once the program is installed, open the Microsoft Money program and once
you are prompted to install the update, do so.

Once the update is complete, open Microsoft Money and go to Help>About
Microsoft Money, check the version number. The last four numbers should now
be 1415.

Close Microsoft Money and go to "C:/Program Files/Microsoft Money Plus".
Right-click on the Microsoft Money Plus folder and select 'copy', then go
to your desktop and right-click on there and select 'paste'.

Go to Add/Remove Programs in the Control Panel and uninstall the trial
version of Microsoft Money. Reboot your system. Then install your CD
version of the product.

Once the program is installed, go to "C:/Program Files" and delete the
"Microsoft Money Plus" folder. Click and drag the Microsoft Money Plus
folder from your desktop into the Program Files folder or copy and paste.
Once the folder is copied to the Program Files folder, open Microsoft Money
and check the version number again.

After you open Microsoft Money and are not being prompted for the update,
delete the 'Microsoft Money Plus' folder from your desktop
 
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C

Cube

if your money software is already update it, why would you download again an
update, the user profile or the OS is the one that is causing it....
 

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