Money hangs on startup


K

Kevin Bean

My father is using Money 2002 on Windows Vista.

For the last 2 days Money hangs on startup - has to be shutdown using task
manager. This is the same with all Money files, even the sample. The money
files all seem OK on a separate PC.

I have uninstalled Money, and re-installed, but still Money hangs.

I have also noticed that Windows Update seems to never finish scanning (last
successful scan was 31st December).

Does anyone have any ideas ?


Kevin.
 
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C

Cal Learner

My father is using Money 2002 on Windows Vista.

For the last 2 days Money hangs on startup - has to be shutdown using task
manager. This is the same with all Money files, even the sample. The money
files all seem OK on a separate PC.

I have uninstalled Money, and re-installed, but still Money hangs.

I have also noticed that Windows Update seems to never finish scanning (last
successful scan was 31st December).
It sounds as if you may have a problem with your software firewall.
Does anyone have any ideas ?

Make an extra copy of your *.mny and *.mbf files.

Then consider restoring a backup, or do a level 2 repair to create a
repaired version of the *.mny file as described in
http://support.microsoft.com/kb/902466
 

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