Money has encountered a problem and needs to close


L

Louis

After undescribable frustrations, I finally found the root cause of
this problem and I am posting the solution.

Symptom:
Microsoft Money 2002 won't launch, displaying a dialog box with the
following message: "Microsoft Money has encountered a problem and
needs to close".

Looking at the error report content, the following is shown:
AppName: msmoney.exe AppVer: 10.0.0.731 ModName: msofd.dll
ModVer: 10.0.0.921 Offset: 0003891a

Root cause:
In the "Bills and Deposits", a scheduled transfer from an account in
one currency (Canadian dollars in my case) to an account in a
different currency (US dollars in my case) exists.

On the day of the scheduled transaction, Money tries to enter this
transfer into the register automatically and causes the above error to
occur.

Solution:
1. Set the clock back on your computer to the day prior that
transaction, start Microsoft Money 2002.
2. In your "Bills and Deposits", locate that transaction and deselect
"Enter this into my register automatically".
3. Exit Microsoft Money 2002.
4. Reset the clock on your computer to the current day.

It is not known whether this error is OS specific. I am running
Windows 2000, service pack 4.

It is also not known whether this error is specific to Money 2002.

Cheers!

- Louis Bolduc
 
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