Australia Most difficult challenge in accounts receivable job

[ELSA]

Hi there, I'm currently seeking accounting job. I'd like to start from the entry level such as:
Accounts Receivable/ Payable/ Clerk.
Because I have very little experience in accounting field. To my very limited knowledge, I understand some of the AR daily routine.
However, I still have some concerns about one question which is often asked in the early job interview related to AR:
What is the most difficult task/ challenge in AR job?
I'm not sure how can I answer it, or what suggested examples could be used to demonstrate that I can be the right person to handle difficult situations?

If someone could generously and kindly help me with this, that would be so appreciated.

Thank you.

 

[Steve-LevelUp]

It depends on the exact nature of the job, but I would refine it to two details.

1. Ensuring every invoice is billed correctly, under the terms of the contract, and is very clear.
2. Getting customer to pay in a timely manner/collections. Collection calls will be a part of the job, and getting customers to pay can be challenging. (Develop a 4 step process, and be prepared to outline that process in the interview. Eg. Establish that they received the invoice, establish whether they are disputing the invoice, agree to a payment date, follow up.

I hope that help.s

 

[ELSA]

It depends on the exact nature of the job, but I would refine it to two details.

1. Ensuring every invoice is billed correctly, under the terms of the contract, and is very clear.
2. Getting customer to pay in a timely manner/collections. Collection calls will be a part of the job, and getting customers to pay can be challenging. (Develop a 4 step process, and be prepared to outline that process in the interview. Eg. Establish that they received the invoice, establish whether they are disputing the invoice, agree to a payment date, follow up.

I hope that help.s

Thank you so much ! So lucky I'm still awake !!
Really appreciate your advice !

Many thanks again!!