MS Office Accouting Express 2009 installation issue


E

Euben

I can't install MS Office 2009. The process installs successfully the SQL
Server 2005 and the MS Office Small Business Connectivity Components. Then it
fails right after beginning the installation of the MS Office Accouting
Express.
The error message is: "Setup failed to install Microsoft Accounting 2009.
See {file} for more detail." No error number.
The indicated file is a log that ends with no meaningful message, in my view
(see below a transcript of the last few lines).
I already tried downloading the software again (many times over) and also
tried thoroughly uninstalling the software and all its accessory components
manually (ditto), as per a suggestion from this discussion group. After each
uninstall, I rebooted the system, in vain.
Yes, I do have administrator privileges.
Anyone could help, please?

Transcript of some of the last lines of the installation log:
Property(S): SOURCEDIR = c:\27b50660769472a7960d24dd02b48cdd\SBA\
Property(S): SourcedirProduct = {5007E629-8769-44BB-BD51-A20B6DCC5CC9}
MSI (s) (28:D4) [23:40:07:671]: Note: 1: 1708
MSI (s) (28:D4) [23:40:07:671]: Product: Microsoft Office Accounting 2009 --
Installation operation failed.

MSI (s) (28:D4) [23:40:07:671]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (28:D4) [23:40:07:671]: MainEngineThread is returning 1602
MSI (s) (28:74) [23:40:07:781]: Destroying RemoteAPI object.
MSI (s) (28:64) [23:40:07:781]: Custom Action Manager thread ending.
=== Logging stopped: 21/3/2009 23:40:07 ===
MSI (c) (DC:80) [23:40:07:781]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (DC:80) [23:40:07:781]: MainEngineThread is returning 1602
=== Verbose logging stopped: 21/3/2009 23:40:07 ===
 
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R

Ron Rosenfeld

I can't install MS Office 2009. The process installs successfully the SQL
Server 2005 and the MS Office Small Business Connectivity Components. Then it
fails right after beginning the installation of the MS Office Accouting
Express.
The error message is: "Setup failed to install Microsoft Accounting 2009.
See {file} for more detail." No error number.
The indicated file is a log that ends with no meaningful message, in my view
(see below a transcript of the last few lines).
I already tried downloading the software again (many times over) and also
tried thoroughly uninstalling the software and all its accessory components
manually (ditto), as per a suggestion from this discussion group. After each
uninstall, I rebooted the system, in vain.
Yes, I do have administrator privileges.
Anyone could help, please?

I'm not sure what OS you are using. But if you are using XP, have you tried
removing and then re-installing the program after doing a "clean boot" per
http://support.microsoft.com/kb/310353 ?

--ron
 

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