MS POS: Cash Drawer keeps opening


K

Keith

The cash drawer continues to open even though the Payment Type is set to "Not
open cash drawer".
Any thoughts would be appreciated.
 
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R

Rob

It sounds like you are using an EPSON printer with the Windows driver and a
receipt that has the cashdrawer kick code built in or you have the properties
of the printer set to pop the cash drawer on every print. If this is correct
then the property in the Tender Types does not do anything as that is for use
with OPOS.
You will need a receipt custom made that only pops on certain tenders.

Somebody may have already developed a solution for your situation and may be
willing to share it with otherwise contact your reseller and see what they
can come up with.

Rob
 
R

Rick Brown

I think that with the windows printer driver it just automatically kicks the
drawer whenever a receipt starts to print. I'm not aware that you can
change this behavior with an embedded code in the receipt file - could be
wrong though.

Rick Brown
DataBasics
 
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R

Rick Brown

Now that I think about it, I guess you could turn off the drawer pop in the
driver and embed it in the receipt based on tender type.
 

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