Need the download again


D

Dan

My computer got infected by viruses and through system restorals and
cleaning, Money Premium was wiped out. I have my data on an external drive,
but don't have a workable program anymore, just parts of it.

Most companies e-mail you the link to download the program but not this one.
I can't seem to find it anywhere. I have tried the live chat deal, but since
I can't open up the program, I can't get the product code, and I'm not goingt
to pay $35 for it. I've e-mailed them once and just tried again. My next
alternative is to cancel the service and order the CD.

Thanks in advance
 
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C

Cal Learner-- MVP

My computer got infected by viruses and through system restorals and
cleaning, Money Premium was wiped out. I have my data on an external drive,
but don't have a workable program anymore, just parts of it.

Most companies e-mail you the link to download the program but not this one.
I can't seem to find it anywhere. I have tried the live chat deal, but since
I can't open up the program, I can't get the product code, and I'm not goingt
to pay $35 for it. I've e-mailed them once and just tried again. My next
alternative is to cancel the service and order the CD.
Money 2005?

Do you have the upgrade code?

"Service"?
 
D

Dan

It's not a worry anymore. MS Support answered my on-line question a few
minutes ago and gave me the website. This time I've saved the web install
file on my external drive. Now I've learned not only to back up my account
data, but also the installation file.
 
T

Tony

Hi Dan,

I had to redo my pc this weekend and am having the same problem...not
finding the download and didn't save the original setup file when I initially
downloaded Money 2005. Can you post that web address they gave you? or do I
have to do the email thing first?

Thanks,
Tony
 
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T

TonyZaradich

Thanks Bob! I appreciate it! I purchased the Money 2005 Deluxe back in
November of 2004. Do you know if there's a "time limit" to downloading the
same version?

Thanks,
Tony
 
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B

Bob Peel MVP

Sorry - don't know but I have never seen a post about time out.

BTW make sure that the version from Help > About is 14.0.*.1105 after the
download. It should be - as there was a big patch that appeared after the
Retail CDs were produced and AFAIK the download version is the latest.
 

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