Newbie Had To Restore Computer - really needs help..


T

Terri

After a major computer crash I had to reinstall Quicken and have my data
bases on an external Maxtor backup. Having problems copying the files from
my E drive to my C drive. I know it is c/program files/quicken but which
files do I have to move or copy from E to C? There are several years of back
ups and I really only want to use the working one for 2007 and 2006. Any
help would be greatly appreciated!
 
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H

Han

After a major computer crash I had to reinstall Quicken and have my
data bases on an external Maxtor backup. Having problems copying the
files from my E drive to my C drive. I know it is c/program
files/quicken but which files do I have to move or copy from E to C?
There are several years of back ups and I really only want to use the
working one for 2007 and 2006. Any help would be greatly appreciated!
Did you do the backups from within Quicken? The there are a bunch of files
with the same name, but different extensions, such as (Mydata).qdf, .qel,
..qph, .qtx, .idx. You will need most of them (I think you can do without
..qph, but would include it as well). Once you have them copied to where
you want them, it is easiest to make shortcut(s) to the qdf file(s) you
will need to use. Starting Quicken by doubleclicking on the qdf is much
easier than loading Quicken with the wrong file then having to search for
the right one.
 
T

Terri

Han - thanks but where should I locate the files within Quicken - C program
files OR????
 
L

Laura

Terri said:
After a major computer crash I had to reinstall Quicken and have my data
bases on an external Maxtor backup. Having problems copying the files from
my E drive to my C drive. I know it is c/program files/quicken but which
files do I have to move or copy from E to C? There are several years of
back ups and I really only want to use the working one for 2007 and 2006.
Any help would be greatly appreciated!
You can copy those files to any location on your hard drive. I have mine
located in My Documents\Quicken for easy backup. Suppose your file is called
"YOURFILE". You want to copy YOURFILE.* as well as YOURFILEofxlog.DAT and
YOURFILEofxold.DAT. The primary extensions will be IDX, NPC, QDF, QEL, OPH,
File open also looks for QDB & QDT files so if you have any of them copy
them over too. Your backups probably will be found in a "BACKUP" folder. You
might copy those over to the new hard drive too.

On your new computer just use the File>>Open option and browse to the
location of your files. If you need to restore a backup then use the
File>>Restore option. Just make sure that the files copied to your hard
drive are not in a read-only attribute.
 
L

Laura

Can you do a search on the Maxtor backup? That might be the easiset way of
finding them. Your exact location depends on how you originally set up the
old computer. They *might not* be hiding in the C:\program files folder.
Mine are not.

Terri said:
Han - thanks but where should I locate the files within Quicken - C
program files OR????
 
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T

Terri

Laura:
I am so upset - I had done the books for May in Quicken on my new hard drive
but I cannot find the files and now they are opening to April - if I have to
redo it, okay but shouldn't it have saved a copy somewhere? I cannot locate
it.

I have several sets of books in Quicken and they all are showing up for the
wrong months. Don't quite know where to start now...

Your advice sounds right but if I put them in My Docments|quicken then I
should move the entire file there rather than leave it in program files?

Sorry for sounding so incompetent but can't help it..
 
L

Laura

I would move all of the associated files that begin with YOURFILE to a safe
location. Make sure that your windows settings are set to show hidden files
and folders. They may be in a hidden location - My documents is actually a
hidden folder so files don't show up in a normal search. Also check your
search option to include Advanced>>include system folders, hidden files and
folders plus subfolders so that your entire drive is searched. A quick
search of *.QDF should reveal the various locations on your hard drive. It
sounds like you are opening up an older file. Keep searching is all that I
can suggest at the moment. I'm on my way out for a few hours.
 
B

Bob Wang

Terri:

Pardon me if I am stating the obvious, but as Laura suggested, make sure
that under "More Advanced Options" you have "Search hidden files and
folders" checked.

Also, do make sure that you are selecting your external Maxtor drive in the
"Look in:" drop-down.

Bob
 
R

R. C. White

Hi, Terri.

Step 1: Don't panic!

Quicken always makes automatic backups every week (unless you've changed the
defaults). It stores these backups in a subfolder that it creates and names
BACKUP (note the ALL CAPS name) under the same folder where your data files
are stored. If your main data file is QDATA.qdf, and you haven't changed
the default, you should find your working fileset in C:\Program
Files\Quicken and all your 5 most recent weekly backup sets in C:\Program
Files\Quicken\BACKUP. You may, if you like, change the default location,
but If you didn't change it, that's where the files should be.

As Han said, a Quicken "file" is actually a set of related files, all with
the same name and different extensions. We often refer to the entire set as
a "fileset". You need them all, and Quicken handles them all as though they
were a single file.

Now, how to find the files on your hard drive if you've lost track of where
they might be? When all else fails, we can always use the current version
of the old MS-DOS command, Dir - for Directory, now called Folder. At the
Command Prompt, or in a Run box, enter:
dir C:\*.qdf /s/a

Dir - the command to produce the directory listing
C:\ - starts in the Root (the top level) of Drive C:
*.qdf - lists all files with the .qdf extension, no matter what name
/s - searches all subdirectories under the starting directory; since we are
starting in C:\, it will search ALL directories (folders) on C:
/a - lists ALL folders and files, no matter what Attributes are set, so it
will show Hidden files, too.

You may have time for a cup of coffee - or even lunch if you have a large
drive with lots of files. But when it's done, you should see a list of
EVERY *.qdf file on your Drive C:. If you have multiple drives, you can
repeat the process: Dir D:\*.qdf /s/a, for example.

For every .qdf file shown, carefully note the complete path to the folder.
Then browse to that folder and look for QDATA.* files. In your Quicken
folder, or other location if you've changed the default, you should find a
single set of all those files. In the same folder, you should find a
subfolder named \BACKUP; in that subfolder should be FIVE sets of files with
names like QDATA1.qdf, QDATA2.qdf, etc. In other words, they should have
your data filename with a numeral added, plus the .qdf and other extensions.
The sets should be dated one week apart. The QDATA1 set should be the most
current, and dated no more than a week ago.

You may have other .qdf files scattered around your hard drive, depending on
how many times you've saved backups or other copies. You may want to hold
onto all of them until your recovery is complete enough that you can delete
any clearly useless ones.

When you have located the latest - or the most likely current - set of
files, just click on the QDATA.qdf file. Since you have already reinstalled
Quicken, that click should start Quicken with that particular Quicken file
loaded. When you are satisfied that this is the file you want to work with,
click File | Backup and browse to the location of YOUR CHOICE for keeping
the backup. (This is in addition to the automatic weekly backup, which
Quicken will automatically put in the \BACKUP subfolder under the folder
where that .qdf file is found.)

If this is not clear, please post back with questions.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
(e-mail address removed)
Microsoft Windows MVP
(Currently running Vista Ultimate x64)
 
T

Terri

Am trying your search in run for dir C:\*qdf/s/a and actually did a copy and
paste from your post, however it cannot find that directory....any other
ideas?
 
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T

Terri

And - I cannot locate any files on the Edrive (Maxtor) called Qdata1 at all
nor Qdata with numbers...
Terri
 
L

Laura

Double check that your search criteria was dir C:\*.qdf/s/a. Your message
below is missing the period between * and qdf.

This should work fine. My search even showed the files found in the recycle
bin plus my backup files. This search is even faster than using the classic
search in windows explorer.
 
L

Laura

QDATA was just a suggested file name.

Try dir e:\*.qdf/s/a instead.
 
T

Terri

Sorry Laura that does not work either - I find one old qda file and that is
it.....
Am very frustrated as you can imagine - I had done all my books through May
31st
and they are really nowhere to be found!
 
D

Don in San Antonio

Terri said the following on 7/8/2007 11:21 AM:
Sorry Laura that does not work either - I find one old qda file and that is
it.....
Am very frustrated as you can imagine - I had done all my books through May
31st
and they are really nowhere to be found!
Greetings Terri,

I've been reading your news posts and those from RC White and Laura.
Have you thought about using Remote Assistance? This would allow
someone you trust to log onto your computer from a remote location and
then search for the files while you watch.

Don
 
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T

Terri

Don:
I don't know anyone who is an expert at Quicken to help me....your idea is a
good one though.
Terri
 
J

John Pollard

Terri said:
Sorry Laura that does not work either - I find one old qda
file and that is it.....
Quicken can help you find its files. With Quicken open click
"File > Find Quicken Files". I believe you can search any disk
drive with this feature, one drive per search. Look for "All
Quicken Files" and select the drive you want to Quicken to
search. Be patient; it may look like nothing is happening, but
if the "Open" button is greyed out, Quicken is still looking.

Mind you, I don't expect you to find any files you have not
already found - if you followed the advice previously given,
exactly - but you should be able to satisfy yourself that no
further searches (on the drives you have already searched) will
help.
 
L

Laura

For both the c: drive as well as the edrive? Can you tell if the edrive is a
current backup of your hard drive? You may be out of luck if that backup is
not a good one.

What operating system are you running?
 
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L

Laura

Also, did you ever find the BACKUP folder on your hard drive? If you have
not, then something is not correct with your search query.
 

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