No longer matching manual transactions?

Discussion in 'Quicken' started by Evan Platt, Dec 6, 2014.

  1. Evan Platt

    Evan Platt Guest

    Running Quicken Deluxe 2015. Not sure what changed - nothing
    intentional, but now when I manually enter a transaction, say a
    purchase at a store, then do a 1 step update a few days later when the
    transaction shows online, Quicken no longer 'recognizes' that it's the
    same transaction and creates a duplicate. So for example, I buy
    something at target for $19.95, enter a line in Quicken Target,
    $19.95, then the next day do a 1 step update, I have 2 Target
    transactions for $19.95, one cleared, one not.

    Thanks.
     
    Evan Platt, Dec 6, 2014
    #1
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  2. Evan Platt

    R. C. White Guest

    Hi, Evan.

    In Edit | Preferences | Register | Downloaded transactions, the top
    checkbox, under After Downloading Transactions, offers to "Automatically add
    to banking registers." Is that box checked in your Quicken?

    RC
    -- --
    R. C. White, CPA
    San Marcos, TX
    (Retired. No longer licensed to practice public accounting.)

    Microsoft Windows MVP (2002-2010)
    (Using Quicken Deluxe 2015 R3 and Windows Live Mail in Win8.1 x64)


    "Evan Platt" wrote in message

    Running Quicken Deluxe 2015. Not sure what changed - nothing
    intentional, but now when I manually enter a transaction, say a
    purchase at a store, then do a 1 step update a few days later when the
    transaction shows online, Quicken no longer 'recognizes' that it's the
    same transaction and creates a duplicate. So for example, I buy
    something at target for $19.95, enter a line in Quicken Target,
    $19.95, then the next day do a 1 step update, I have 2 Target
    transactions for $19.95, one cleared, one not.

    Thanks.
     
    R. C. White, Dec 6, 2014
    #2
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  3. Evan Platt

    Evan Platt Guest

    Yep, that's checked.. Should it be?
     
    Evan Platt, Dec 7, 2014
    #3
  4. Evan Platt

    R. C. White Guest

    Hi, Evan.
    Depends on how YOU want Quicken to behave. I have it UNchecked. And I
    don't see the behavior you describe.

    I enter each transaction - such as a purchase on my credit card - as soon as
    I can, usually when I get home from the store. Then, a few days later, a
    One Step Update downloads the transaction, after the card company has
    processed the information from the merchant. When it appears in the list of
    Downloaded Transactions, I click "Accept" and that transaction is Matched to
    the transaction I entered manually. ;<)

    Maybe you are clicking "Enter", rather than "Accept", causing the
    transaction to be entered a second time, rather than being Matched to the
    already-entered transaction.

    RC
    -- --
    R. C. White, CPA
    San Marcos, TX
    (Retired. No longer licensed to practice public accounting.)

    Microsoft Windows MVP (2002-2010)
    (Using Quicken Deluxe 2015 R3 and Windows Live Mail in Win8.1 x64)


    "Evan Platt" wrote in message

    Yep, that's checked.. Should it be?
     
    R. C. White, Dec 7, 2014
    #4

  5. I do the same. The only exception is when I've been traveling, and I
    usually run One Step Update right after returning home, before I've
    entered any of the transactions.
     
    Ken Blake, MVP, Dec 7, 2014
    #5
  6. Evan Platt

    John Pollard Guest

    "Evan Platt" wrote in message

    Yep, that's checked.. Should it be?
    -------------------------------------------------------------------

    If you are automatically adding downloaded transactions to your register,
    you can still deal with mis-matched/un-matched downloaded transactions.

    Make sure you are displaying the "Status" column (click the gear-wheel icon
    just above the vertical slider in the register). When displayed, the
    "Status" column should be the leftmost column and should have a blue orb in
    its heading.

    Downloaded transactions that were added as New, should have a blue orb in
    the Status column, just like the one in the heading. Manually added
    transactions should have a pencil icon in the Status column.

    You can click on the pencil icon of a manually entered transaction, then
    click "Match to a downloaded transaction".

    That should display basically the same "Manual Match" list you would have
    seen if you had tried to match by clicking Match on the downloaded
    transaction when it was in the "Accept downloaded transactions" window ...
    except that when matching to transactions that have already been "added" to
    the register, the two amounts must match exactly.
     
    John Pollard, Dec 9, 2014
    #6
  7. Evan Platt

    Evan Platt Guest

    Hmm... I don't think so. But something else now odd is happening.
    Essentially transactions aren't being marked as reconciled or cleared.

    I have transactions going back to the 5th that are posted on my bank
    site that I manually entered, but don't show cleared or any other
    status. And my balance is off, so I think a transaction - or two - is
    missing. Is there a way to - I don't know the term - force a refresh?
    Have Quicken somehow go back and make sure all transactions from my
    bank are in Quicken?

    Thanks :)
     
    Evan Platt, Dec 12, 2014
    #7
  8. Evan Platt

    Bartt Guest

    To the best of my knowledge, you can't do that without a restore from a backup prior to where the problem occurred.

    If you don't have that many transactions, my recommendation would be to simply reconcile manually. Once you've done that, you should be able to stay in sync.

    If you've got transactions that are there twice (your manual entry plus a downloaded entry), you'll need to delete one of them. If you delete the downloaded version, you can still get Q to think that it matched your manuallyentered transaction by manually filling in the information from the website.

    If you'll right click the transaction, then hold the Ctrl key while selecting "Copy", you should get a pop-up. Inside that pop-up will be a checkbox & a date field at the bottom of the screen. If you "check" the box Q will think that transaction has already been matched & won't try to match to it for subsequent downloads. In addition, if you use a Posting Date that is <= your statement date, it will make reconciliation easier.

    Should you find that there are missing transactions instead of duplicates, the same technique can be used on those to get Q to think they've been downloaded.
     
    Bartt, Dec 12, 2014
    #8
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