Office Accounting Pro error when receiving customer payment


S

sqlnewbie

I am receiving a customer payment - which I have done hundreds of times in
the application - all of a sudden its having a problem with one customer
payment - I am getting a msg that states "The Account that you pay from must
be of type Cash, Bank, or Credit Card." I had "Check" selected in the
Payment Method drop down box - Where does "Bank" come from and also - it
should include Wire transfer !

I have SP1 loaded - Any ideas whats happening on this ?

Thanks
 
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M

Marc

You have to make sure that the bank account is considered a cash account (edit the bank account and select the check box: "this is considered a cash account" under cash basis accounting.)



sqlnewbi wrote:

Office Accounting Pro error when receiving customer payment
18-Nov-08

I am receiving a customer payment - which I have done hundreds of times in
the application - all of a sudden its having a problem with one customer
payment - I am getting a msg that states "The Account that you pay from must
be of type Cash, Bank, or Credit Card." I had "Check" selected in the
Payment Method drop down box - Where does "Bank" come from and also - it
should include Wire transfer

I have SP1 loaded - Any ideas whats happening on this

Thank
--
Mike

Previous Posts In This Thread:

Office Accounting Pro error when receiving customer payment
I am receiving a customer payment - which I have done hundreds of times in
the application - all of a sudden its having a problem with one customer
payment - I am getting a msg that states "The Account that you pay from must
be of type Cash, Bank, or Credit Card." I had "Check" selected in the
Payment Method drop down box - Where does "Bank" come from and also - it
should include Wire transfer

I have SP1 loaded - Any ideas whats happening on this

Thank
--
Mike


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