Payroll Printing in Reverse


B

Bev Stevenson

Hi,

We just reinstalled Quickbooks 2000 on WIndows XP computer (previously
installed on Win98) and restored company. When we print payroll, the
checks print in reverse order, but is posted to register incorrectly. For
example, the last payroll check is printed first, but in the register the
information shows the first printed check is assigned to the first person
listed in payroll.

Dell Tech Support says that it's due to the printer not being compatible
with XP, but XP detected the printer correctly (HP 697C) and set it up.
I've also checked HP support, which also lists the printer as compatible
with XP.

I appreciate your help with this perplexing problem. Thanks!

B Stevenson
 
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A

Ace

I can't seem to find any place that would allow that. Is this happening on
other printers as well? Or just on HP 697C? Maybe a driver problem? Have you
downloaded the newest driver for your printer?
 
B

Bev Stevenson

No, I haven't tried it with another printer. But it didn't happen with this
printer until we moved from the Win98 machine to the XP machine. I'll
download the HP driver for XP and try again. Thanks! :>)
 
?

_

Whenever I have seen this, it happens with both paychecks and other
checks. You mention only paychecks.

The checks load face down in the printer, so the first check printed
is the one on top the paper stack (naturally!) - which is the LAST
check-form.

QB prints checks as separate documents. A bunch of checks is not a
single document, so printing "last page first" will not change the
sequence - each check is a separate one-page document.

What surprises me is that you didn't notice the problem previously.
It should make no difference whether you use Win98 or XP, nor should
you find any difference changing the printer driver.

But you WILL find a difference if you use a printer that loads face UP
instead of face DOWN.
 
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A

Ace

You know, I never thought of that. I assumed the checks were loaded
correctly and there was another problem. Sometimes we can't see the forest
for the trees! <LOL>
 
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