Portfolio View Crash


J

James Gadbaw

I'm using Quicken 2006 Windows. I entered all my investment accounts but
when I go to portfolio view the program crashes. It will also crash if I
select Investment Center. It is a new clean file, validate and super
validate show no errors. What is happening?
 
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J

John Pollard

James said:
I'm using Quicken 2006 Windows. I entered all my investment
accounts
but when I go to portfolio view the program crashes. It will
also
crash if I select Investment Center. It is a new clean file,
validate
and super validate show no errors. What is happening?
What happens if you rename QDATA.QPH (where QDATA is the name of
your Quicken data), then start Quicken and go to the Portfolio
tab?. (Use Quicken to backup first).
 
J

James Gadbaw

Quicken program still abruptly quits. I can access the investment account
info, conduct transactions and so forth without trouble. I can access the
cash flow center without problem. I have some 242 entries. Is there some
data limit threshold that I have crossed?
 
J

James Gadbaw

Quicken program still abruptly quits. I can access the investment account
info, conduct transactions and so forth without trouble. I can access the
cash flow center without problem. I have some 242 entries. Is there some
data limit threshold that I have crossed?
 
D

dude the obscure

jnospamgadbaw1 said:
I'm using Quicken 2006 Windows. I entered all my investment accounts but
when I go to portfolio view the program crashes. It will also crash if I
select Investment Center. It is a new clean file, validate and super
validate show no errors. What is happening?
Bugs of all sorts, especially inexplicable crashes, are legion with this
sofware. I wonder who's doing their programming/beta testing lately.
Anyway, just browse the posts here to see the same sorts of
problems/bugs/errors/crashes mentioned daily.
 
J

John Pollard

James said:
Quicken program still abruptly quits. I can access the
investment
account info, conduct transactions and so forth without
trouble. I
can access the cash flow center without problem.
I have some 242 entries.
What is an "entry" in this context? An account? A transaction?
A security?
Is there some data limit threshold that I have crossed?
I can't say for sure, but I seriously doubt it.

When you say the program "abruptly quits", does that imply there
is no error message or even an error number? No offer to send a
report to Intuit?

You said your file was "new"; how did the data get entered? Was
it all manual entry or was there some downloading? Downloading
into investment accounts?

I presume that you do not see the problem if you create a New
Quicken file and go to the Investing Center. (I'm guessing that
the Investing Center crash and the Portfolio tab crash are
really one and the same ... that the Investing Center is set to
display the Portfolio tab when opened).


I think the problem sounds like data corruption; but I don't
have more than a hunch (and past similar experiences read about)
to go on. You could revert to a known good backup to get around
the problem if it is data corruption.

If that is not possible or acceptable:
Just to cover all the bases, try this.

Make a Quicken copy of your file.
Validate the copy.
Super Validate the copy.
Test the copy. (My guess is that it will still fail)

Continuing to work with the copy: start deleting either
investment account transactions (if you have a pretty good
handle on when your problems started and can have a reasonable
chance of deleting transactions back to prior to the start of
the problem) - or if you want to work at a larger scale, try
deleting investment accounts. After each delete (or perhaps
after the deletion of a group of transactions), try going to the
Investing Center again ... hopefully until you are finally able
to avoid the crash, meaning you have deleted the corrupted data.

A long shot would be to make a copy of just QDATA.QDF (it's
possible you may need QDATA.IDX too) - using Windows to copy -
in a test folder; have Quicken open that and see if the problem
is still there.
 
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J

James Gadbaw

My entries were manually entered via Investing accounts>add account. New
means that I wasn't updating an old file or file from 2005. The quit is just
that without any error message. When the proram loads, all my accounts are
listed on the left side and I can open them, enter transactions and so
forth. Going to the portfolio view is where the abrupt quit occurs. As an
aside, I have used Quicken since its first version - i.e. many years.
 
E

Eric Bloch

Shut down ALL other programs running on your PC and then run Q. If the
problem goes away one of the other programs was interfering. You would then
have to run them one at a time with Q to see which one is the problem.

It could be a pop-up/ad stopper which acquired an identical pop-up/ad name
as the Q window. I once had a similar repetitive shut-down of Q caused by a
conflict with e-trends (monitors Internet use) which they have refused to
remove so I removed e-trends.
 
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M

Mark Hood

James Gadbaw said:
My entries were manually entered via Investing accounts>add account. New
means that I wasn't updating an old file or file from 2005. The quit is just
that without any error message. When the proram loads, all my accounts are
listed on the left side and I can open them, enter transactions and so
forth. Going to the portfolio view is where the abrupt quit occurs. As an
aside, I have used Quicken since its first version - i.e. many years.
I wonder if it's something like a divide by zero error when doing
performance computations for a particular security.

Since you have all new manual entries, you might want to check if any
security prices are 0.00, or if any lot quantities are 0, or if
anything like that might lead to undefined numerical results for any
of the common financial computations.

It seems to me that a file validate would catch something like that,
but it might be worth a shot.

If you end up re-entering all your transactions from scratch, try
entering just a few at a time and checking out the operation of
Quicken with each step.

-- Mark Hood
 

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