Print Logo on TM-T88III not working

Discussion in 'Microsoft Point Of Sale' started by TomT, Sep 11, 2008.

  1. TomT

    TomT Guest

    I have added a logo to print on our reciepts. The logo shows up fine in the
    journal viewer for the reciept but does not print. The printer is an Epson
    TM-T88III model M129C using OPOS drivers.

    What do I need to do to get the image to print? Everything else works fine.


    TomT, Sep 11, 2008
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  2. Tom, I had a problem with a Logo not printing on a similar Epson Receipt
    printer. Our problem was that the logo needs to be a monochrome bitmap. I
    know it sound strange but we took the clients color BMP and saved it as black
    and white in Paint. After that it worked.

    Good luck
    Bill Cunningham, Sep 29, 2008
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  3. TomT

    Kay Guest

    Hey TomT I am trying to get that same model of printer to work for a customer
    using Windows XP. Can you tell me what OPOS drivers you are using. I tried
    OPOS and windows drivers and nothing.The receipt is printing slow
    Kay, Dec 8, 2008
  4. TomT

    Joie Guest

    IMO, The image needs to be in 1-bit Bitmap black and white and not grayscale
    Joie, Dec 8, 2008
  5. I'm sorry Kay I should have told you about the BMP. My solutioin was posted
    on the Partner group. I was thinking it was here. Check the knowledgebase and
    after that is all done you will find that your logo needs to be a monochrome
    BMP. We tried several photo file types before we found this out. It was
    frustrating because the receipts would print in Manager but not in POS. It is
    a remote solution. Good Luck. We had to take the logo and use Paint to save
    it as a black and white BMP.
    Bill Cunningham, Dec 8, 2008
  6. TomT


    Feb 23, 2011
    Likes Received:
    Download the Epson OPOS adk v 2.68. Works like a charm.
    JrData, Sep 22, 2017
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