Prudential Securities


T

Tony

Hi all--

I have a retirement account through Prudential
Securities. Last week, Prudential sent out a memo stating
that Microsoft Money was now available. On Microsoft's
Money Website, it states that Prudential Retirement is
a "2-way brokerage," allowing for direct statements.
However, when I go into Money to enable the online
services for Prudential, the institution doesn't appear on
the list. I've updated as needed (and I update daily).
What's going on with this??
 
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C

Cal Learner-- MVP

Hi all--

I have a retirement account through Prudential
Securities. Last week, Prudential sent out a memo stating
that Microsoft Money was now available. On Microsoft's
Money Website, it states that Prudential Retirement is
a "2-way brokerage," allowing for direct statements.
However, when I go into Money to enable the online
services for Prudential, the institution doesn't appear on
the list. I've updated as needed (and I update daily).
What's going on with this??
Prudential Retirement was added recently. What version of Money are
you using?
 
C

Cal Learner-- MVP

Using Money 2004.
When you download updates, if you get a 'SMRTINET.INI' error,
download Money updates immediately again. Then try to setup for
online access again, and specify Prudential Retirement as the FI.
 
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T

Tony

Cal--

Haven't had the SMRTINET.INI problem for a few months.
Everything goes through fine. I even tried to reinstall
Money. Isn't there a file in Local Settings (from C:/My
Documents) that when deleted forces an update?

I have no idea....I've tried to update numerous times to
no avail. I should try a new file to see if there's a
sort of corruption. Any other ideas?
When you download updates, if you get a 'SMRTINET.INI' error,
download Money updates immediately again. Then try to setup for
online access again, and specify Prudential Retirement as
the FI.
 

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