Q2005 from old to new computer


D

Drumstick

Hi:
Ok, I did a dejanews before posting this so please don't shoot me if
this has been covered.

I am trying to move my Q2005 files and data from my old computer to my
new one. Old 'puter is a Win98SE machine and new one is WinXP Pro
machine. Both computers are networked and all the data is backed up on
the old machine.

The only CD I have is Q2003 because I downloaded the Q2005 update. I
tried installing Q2003 then overwriting the Q2005 files to the new
folder but the program doesn't load or run correctly. Q2005 on the new
computer did convert the Q2003 data and it will run but some menu items
don't work and it doesn't start exactly right so I believe it's a
version problem.

Anyone have any ideas?

Thanks.
 
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J

John Pollard

Drumstick said:
Hi:
Ok, I did a dejanews before posting this so please don't shoot
me if
this has been covered.

I am trying to move my Q2005 files and data from my old
computer to my
new one. Old 'puter is a Win98SE machine and new one is WinXP
Pro
machine. Both computers are networked and all the data is
backed up on
the old machine.

The only CD I have is Q2003 because I downloaded the Q2005
update. I
tried installing Q2003 then overwriting the Q2005 files to the
new
folder but the program doesn't load or run correctly. Q2005 on
the new
computer did convert the Q2003 data and it will run but some
menu
items don't work and it doesn't start exactly right so I
believe it's
a version problem.
I do not understand why you installed Q2003 at all. If you
downloaded Q2005 to your new computer, you should be good to go,
program wise. And Q2005 doesn't want other versions installed.

As far as the data is concerned, the data does not have to
reside in any particular folder, but if you can point to the
data from Quicken's "open" dialog, Quicken will either open it
(if it is data for the version of Quicken that is running), or
"convert" it (if it is data from an earlier version of Quicken).
Do not try to open data from a newer version of Quicken using an
older version of Quicken.

Your description of your problem using Q2005 just isn't complete
enough to offer any more help. What "menu items don't work"?
What happens when you try to use them? What edition of Q2005
did you purchase (Basic, Deluxe, Premiere, H&B)? What do you
mean, "it doesn't start exactly right"?
 
T

The Michael

I do not understand why you installed Q2003 at all. If you
downloaded Q2005 to your new computer, you should be good to go,
program wise. And Q2005 doesn't want other versions installed.

As far as the data is concerned, the data does not have to
reside in any particular folder, but if you can point to the
data from Quicken's "open" dialog, Quicken will either open it
(if it is data for the version of Quicken that is running), or
"convert" it (if it is data from an earlier version of Quicken).
Do not try to open data from a newer version of Quicken using an
older version of Quicken.

Your description of your problem using Q2005 just isn't complete
enough to offer any more help. What "menu items don't work"?
What happens when you try to use them? What edition of Q2005
did you purchase (Basic, Deluxe, Premiere, H&B)? What do you
mean, "it doesn't start exactly right"?
I believe the situation he has described is that he is running Q2005 on
his old computer which he installed from a download; he has no CD for
that version (only for his old Q2003). Evidently if you don't get a CD,
maybe there is no good way to download Quicken a second time if to need
to intall it on your new computer. [Maybe there is a download file
somewhere on the old computer that he can use to re-install it on the new
computer].

Seems to me that this would be a fairly common problem for Quicken users
that have no installation CD and must be something that can be answered
by Intuit.
 
M

Mike B

The Michael said:
I do not understand why you installed Q2003 at all. If you
downloaded Q2005 to your new computer, you should be good to go,
program wise. And Q2005 doesn't want other versions installed.

As far as the data is concerned, the data does not have to
reside in any particular folder, but if you can point to the
data from Quicken's "open" dialog, Quicken will either open it
(if it is data for the version of Quicken that is running), or
"convert" it (if it is data from an earlier version of Quicken).
Do not try to open data from a newer version of Quicken using an
older version of Quicken.

Your description of your problem using Q2005 just isn't complete
enough to offer any more help. What "menu items don't work"?
What happens when you try to use them? What edition of Q2005
did you purchase (Basic, Deluxe, Premiere, H&B)? What do you
mean, "it doesn't start exactly right"?
I believe the situation he has described is that he is running Q2005
on his old computer which he installed from a download; he has no CD
for that version (only for his old Q2003). Evidently if you don't
get a CD, maybe there is no good way to download Quicken a second
time if to need to intall it on your new computer. [Maybe there is a
download file somewhere on the old computer that he can use to
re-install it on the new computer].

Seems to me that this would be a fairly common problem for Quicken
users that have no installation CD and must be something that can be
answered by Intuit.
AFAIK, Intuit allows users to download a purchased version multiple times.
I't alwys intrigues me that people would download software and not save the
installation files on CD.
 
L

Laura

Mike B said:
The Michael said:
I do not understand why you installed Q2003 at all. If you
downloaded Q2005 to your new computer, you should be good to go,
program wise. And Q2005 doesn't want other versions installed.

As far as the data is concerned, the data does not have to
reside in any particular folder, but if you can point to the
data from Quicken's "open" dialog, Quicken will either open it
(if it is data for the version of Quicken that is running), or
"convert" it (if it is data from an earlier version of Quicken).
Do not try to open data from a newer version of Quicken using an
older version of Quicken.

Your description of your problem using Q2005 just isn't complete
enough to offer any more help. What "menu items don't work"?
What happens when you try to use them? What edition of Q2005
did you purchase (Basic, Deluxe, Premiere, H&B)? What do you
mean, "it doesn't start exactly right"?
I believe the situation he has described is that he is running Q2005
on his old computer which he installed from a download; he has no CD
for that version (only for his old Q2003). Evidently if you don't
get a CD, maybe there is no good way to download Quicken a second
time if to need to intall it on your new computer. [Maybe there is a
download file somewhere on the old computer that he can use to
re-install it on the new computer].

Seems to me that this would be a fairly common problem for Quicken
users that have no installation CD and must be something that can be
answered by Intuit.
AFAIK, Intuit allows users to download a purchased version multiple times.
I't alwys intrigues me that people would download software and not save
the installation files on CD.
Or to remember to save the installation serial number that they received in
an e-mail.
 
M

Mike B

Laura said:
Mike B said:
The Michael said:
On Sun 01 May 2005 08:05:29a, John Pollard wrote in [email protected]_s21:
I do not understand why you installed Q2003 at all. If you
downloaded Q2005 to your new computer, you should be good to go,
program wise. And Q2005 doesn't want other versions installed.

As far as the data is concerned, the data does not have to
reside in any particular folder, but if you can point to the
data from Quicken's "open" dialog, Quicken will either open it
(if it is data for the version of Quicken that is running), or
"convert" it (if it is data from an earlier version of Quicken).
Do not try to open data from a newer version of Quicken using an
older version of Quicken.

Your description of your problem using Q2005 just isn't complete
enough to offer any more help. What "menu items don't work"?
What happens when you try to use them? What edition of Q2005
did you purchase (Basic, Deluxe, Premiere, H&B)? What do you
mean, "it doesn't start exactly right"?

I believe the situation he has described is that he is running Q2005
on his old computer which he installed from a download; he has no CD
for that version (only for his old Q2003). Evidently if you don't
get a CD, maybe there is no good way to download Quicken a second
time if to need to intall it on your new computer. [Maybe there is a
download file somewhere on the old computer that he can use to
re-install it on the new computer].

Seems to me that this would be a fairly common problem for Quicken
users that have no installation CD and must be something that can be
answered by Intuit.
AFAIK, Intuit allows users to download a purchased version multiple
times. I't alwys intrigues me that people would download software
and not save the installation files on CD.
Or to remember to save the installation serial number that they
received in an e-mail.
Special folder in my mail program is "Passwords and Registrations" ;)
 
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L

Laura

Mike B said:
Laura said:
Mike B said:
On Sun 01 May 2005 08:05:29a, John Pollard wrote in [email protected]_s21:
I do not understand why you installed Q2003 at all. If you
downloaded Q2005 to your new computer, you should be good to go,
program wise. And Q2005 doesn't want other versions installed.

As far as the data is concerned, the data does not have to
reside in any particular folder, but if you can point to the
data from Quicken's "open" dialog, Quicken will either open it
(if it is data for the version of Quicken that is running), or
"convert" it (if it is data from an earlier version of Quicken).
Do not try to open data from a newer version of Quicken using an
older version of Quicken.

Your description of your problem using Q2005 just isn't complete
enough to offer any more help. What "menu items don't work"?
What happens when you try to use them? What edition of Q2005
did you purchase (Basic, Deluxe, Premiere, H&B)? What do you
mean, "it doesn't start exactly right"?

I believe the situation he has described is that he is running Q2005
on his old computer which he installed from a download; he has no CD
for that version (only for his old Q2003). Evidently if you don't
get a CD, maybe there is no good way to download Quicken a second
time if to need to intall it on your new computer. [Maybe there is a
download file somewhere on the old computer that he can use to
re-install it on the new computer].

Seems to me that this would be a fairly common problem for Quicken
users that have no installation CD and must be something that can be
answered by Intuit.

AFAIK, Intuit allows users to download a purchased version multiple
times. I't alwys intrigues me that people would download software
and not save the installation files on CD.
Or to remember to save the installation serial number that they
received in an e-mail.
Special folder in my mail program is "Passwords and Registrations" ;)
Mines called "Codes&memberships". For some programs I have saved the serial
number to a txt file and is stored in the same folder as the install exe.
All have been burned to a DVD too for safekeeping. Been through one failed
hard drive too many. ;-)
 
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J

Jim McColl

Mike B said:
The Michael said:
I do not understand why you installed Q2003 at all. If you
downloaded Q2005 to your new computer, you should be good to go,
program wise. And Q2005 doesn't want other versions installed.

As far as the data is concerned, the data does not have to
reside in any particular folder, but if you can point to the
data from Quicken's "open" dialog, Quicken will either open it
(if it is data for the version of Quicken that is running), or
"convert" it (if it is data from an earlier version of Quicken).
Do not try to open data from a newer version of Quicken using an
older version of Quicken.

Your description of your problem using Q2005 just isn't complete
enough to offer any more help. What "menu items don't work"?
What happens when you try to use them? What edition of Q2005
did you purchase (Basic, Deluxe, Premiere, H&B)? What do you
mean, "it doesn't start exactly right"?
I believe the situation he has described is that he is running Q2005
on his old computer which he installed from a download; he has no CD
for that version (only for his old Q2003). Evidently if you don't
get a CD, maybe there is no good way to download Quicken a second
time if to need to intall it on your new computer. [Maybe there is a
download file somewhere on the old computer that he can use to
re-install it on the new computer].

Seems to me that this would be a fairly common problem for Quicken
users that have no installation CD and must be something that can be
answered by Intuit.
AFAIK, Intuit allows users to download a purchased version multiple times.
I't alwys intrigues me that people would download software and not save
the installation files on CD.
I download Quicken every year. In Canada they have a subscription program
called Quicken Advantage. Every year I receive a mailing telling me that the
new version is available and providing me with an Installation key code and
customer number. In the download instructions you are advised to save your
downloaded copy to CD (which of course is only common sense).

Assuming Drumstick has some form of proof of purchase, I am sure a simple
phone call to Intuit explaining his dilemma would solve the problem.
 

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