Oh please!Allan Martin said:This is not unique to Intuit but a fact of life in the payroll software
industry. As each year passes the revenue to cost ratio of developing tax
tables for a particular version year decreases. The developer reaches a
point where it is simply not economically viable to support a particular
When you walk into Circuit City or Best Buy, how many turntables and eight
track players are on display for sale.
In three years from now I'll ask the same question about VCRs. How many
tapes that you purchase today say that there will not be any players
available in the future to view the contents of this tape?
I will be purchasing QB 2004 upgrade next week because I see the value of
the improvements built into the product. All you are doing is blowing hot
As to your comments, answered in turn:
"As each year passes the revenue to cost ratio of developing tax tables for
a particular version year decreases"
What?! Do you REALLY think that?
It is a TABLE. They do not 'develop' it for a particular version. They
plug-in the data. ONE set of data for ALL versions. Unless they are total
incompetents and the data structure of QB is SO FUBAR'd that they cannot
reference tables using the different data structures in each new version.
And, if that is the case, the developers have themselves to blame because
they insist on changing the datafile structure each and every year. (A
suspicious programmer might think that was because they do not want
backwards compatibility - nothing discourages the return of new software
like having to re-enter 30 days worth of data - but no sense in being
"The developer reaches a point where it is simply not economically viable
to support a particular version."
Again, we are not speaking of support for past versions. We are speaking of
the development of new versions in such a way that 'services' are required.
You do not purchase a 'tax table' with new versions of QuickBooks. You
purchase a payroll service subscription. And these 'services' are disguised
"When you walk into Circuit City or Best Buy, how many turntables and eight
track players are on display for sale."
Not many.. but then again the CD was introduced more than a decade ago, and
the turntable hung around for what, 30 or more years? And, these products
dropped off the market because of lessened demand. There is no lessened
demand for tax tables.
"I will be purchasing QB 2004 upgrade next week because I see the value of
the improvements built into the product. "
Which improvements did you base this decision on? Not to put you on the
spot, but I am truly curious. I would cost me over twelve hundred dollars
(for my 16 person company, that is a hefty amount of change) to upgrade.
What is new in the 2004 version that would compel me to do so? So far, I've
seen 'loan tracker' -- an admirable addition (and one that has been in
Quicken for YEARS) but one I have done without since I started with QB. Why
would I spend twelve hundred plus dollars for that?
"All you are doing is blowing hot air."
In what way?
I'm not trying to get defensive here, but that comment makes it sound as if
you think I am some sort of troll. Try doing a 'google' search on my
comments since I have started with QB. Primarily, I post to ask or give
answers to questions about QB. I am not a blind Intuit basher.
I do not have a problem with paying a yearly price for accurate up-to-date
payroll information. I do not have the desire nor the time to enter tax
I DO have a problem with what I see as a change in the attitude of the
powers that be at Intuit regarding their current customer base.
I don't think 'they' listen.
I don't think 'they' care.
The thing that makes Intuit (or ANY business) care is the bottom line. I see
the current 'sunset policy' as an attempt to remove the requirement for
innovation as an incentive to buy a new version, and replace it with a
'loaded gun', so to speak. Your money or your software's life.
It would be better if the software were sold on a monthly subscription
basis, as it is in Canada. This would at least be an honest approach.
Without putting the expiration/sunset date on the outside of the box, Intuit
is hiding the fact that the software is RENTED. You cannot use QB with
payroll for as long as you desire or your system lasts. You are limited to a
time period of as little as 28 months.
And, with the newest scam, you cannot use QB AT ALL, even without the
payroll module, if your version is old and you make changes to your
computer. All this is hidden under the heading of 'software theft
prevention'. The theft is NOT the purchaser using the product on a new
computer. The theft is the software company disabling the purchaser's
ability to use the software they BOUGHT. This is not in the EULA. This is
not on the box. It is deceptive and morally reprehensible if not illegal.
It is the new Intuit.