QB Regular 2006 PDF problem


R

Richard

I'm rather stuck because I now cannot send pdf sales receipts but always
previously been able to. I get an error message to say printer not
activated error code -30. Also I get the message QB is unable to
access the requested file. It may already be open.

Looking in printers I have the QB PDF converter listed there but for
whatever reason it does not appear in the drop down list of printers in
QB. I really would appreciate some assistance please.

Very many thanks
 
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L

Laura

Richard said:
I'm rather stuck because I now cannot send pdf sales receipts but always
previously been able to. I get an error message to say printer not
activated error code -30. Also I get the message QB is unable to access
the requested file. It may already be open.

Looking in printers I have the QB PDF converter listed there but for
whatever reason it does not appear in the drop down list of printers in
QB. I really would appreciate some assistance please.

Very many thanks
I tried printing to the Intuit PDF writer and got the same error message. I
was able to select "Save as PDF" and that worked.

I don't think Intuit intended us to use the Intuit pdf "printer" to create
PDF files and that is why we get the error message.
 
R

Richard

In his posting of Mon, 14 Jan 2008, Laura writes
I tried printing to the Intuit PDF writer and got the same error
message. I was able to select "Save as PDF" and that worked.
Thanks Laura

For me that option is greyed out, bet that should be a lead to someone
more computer savvy than me.
I don't think Intuit intended us to use the Intuit pdf "printer" to
create PDF files and that is why we get the error message.
Well what would be the point of the Email button if not to send the form
as a pdf<G> It has always worked perfectly for me for me for about a
year so I cannot help feeling something has gone wrong. All very
frustrating. I am able to get around it an inefficient way by selecting
a a pdf utility I have purchased, but it is such a poor substitute!

Cheers
 
L

Laura

Richard said:
In his posting of Mon, 14 Jan 2008, Laura writes

Thanks Laura

For me that option is greyed out, bet that should be a lead to someone
more computer savvy than me.


Well what would be the point of the Email button if not to send the form
as a pdf<G> It has always worked perfectly for me for me for about a
year so I cannot help feeling something has gone wrong. All very
frustrating. I am able to get around it an inefficient way by selecting a
a pdf utility I have purchased, but it is such a poor substitute!

Cheers
I've read this suggestion elsewhere....maybe it will work for you...Go into
Printers & Faxes and delete the Quickbooks PDF converter entry. Restart
Quickbooks. This entry is supposed to get recreated the next time you use
it. It is possible that your entry got corrupted.
 
A

Allan Martin

Richard said:
In his posting of Mon, 14 Jan 2008, Laura writes

Thanks Laura

For me that option is greyed out, bet that should be a lead to someone
more computer savvy than me.


Well what would be the point of the Email button if not to send the form
as a pdf<G> It has always worked perfectly for me for me for about a
year so I cannot help feeling something has gone wrong. All very
frustrating. I am able to get around it an inefficient way by selecting a
a pdf utility I have purchased, but it is such a poor substitute!
Utilities like CutePDF will allow you to print to PDF files and can be down
loaded for free. I do however recommend investing in ther professional
version it is not expensive and well worth it.
 
R

Richard

In his posting of Tue, 15 Jan 2008, Allan Martin writes
Utilities like CutePDF will allow you to print to PDF files and can be
down loaded for free. I do however recommend investing in ther
professional version it is not expensive and well worth it.

Thanks Laura and Allan

I found that restarting QB failed to bring back the PDF facilities and
went for a re-install which does. I already have the paid for version
of CutePdf which is excellent however although I used it as a get you by
yesterday for sending out sales receipts is nothing like as convenient
or quick as using the built in PDF facility in QB.

QB also allows you to use a user configured e-mail message. This is not
documented and from precious correspondence here is unknown about but is
very handy.

Cheers
 
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L

Laura

Richard said:
Thanks Laura and Allan

I found that restarting QB failed to bring back the PDF facilities and
went for a re-install which does. I already have the paid for version of
CutePdf which is excellent however although I used it as a get you by
yesterday for sending out sales receipts is nothing like as convenient or
quick as using the built in PDF facility in QB.

QB also allows you to use a user configured e-mail message. This is not
documented and from precious correspondence here is unknown about but is
very handy.

Cheers
BTW, if you upgrade to 2008 QB uses Outlook and Outlook express to send your
e-mail messages instead of the Intuit servers. This allows you to further
customize your messages.
 
R

Richard

In his posting of Tue, 15 Jan 2008, Laura writes
BTW, if you upgrade to 2008 QB uses Outlook and Outlook express to send
your e-mail messages instead of the Intuit servers. This allows you to
further customize your messages.
Thanks for the information Laura. With QB set up as I have it I can
alter the stock message I have set up and can alter it on an e-mail by
e-mail basis as I am using Turnpike so the additional facilities of QB
2008 would not help me unless I have not fully understood the upgrade
you are describing.

Cheers
 
L

Laura

Richard said:
In his posting of Tue, 15 Jan 2008, Laura writes

Thanks for the information Laura. With QB set up as I have it I can
alter the stock message I have set up and can alter it on an e-mail by
e-mail basis as I am using Turnpike so the additional facilities of QB
2008 would not help me unless I have not fully understood the upgrade you
are describing.

Cheers
You are correct. Since you are not using Outlook/Outlook express this
enhancement does nothing for you. Maybe enough people will complain that
their POP3 e-mail program is not supported and they will make it work with
any default POP3 program.
 
D

Duncan Clark

Historians believe that in newspost <[email protected]> on
Wed said:
I am using Turnpike
Last of the few :)

Duncan
--
I love deadlines. I especially like the whooshing noise they make as
they go flying by.

Duncan Clark
GeneSys Ltd.
 
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