Quickbooks printing squares on laser printer


M

Marion

I have two printers. One is the Sansung 1210 laser and the other is
an Lexmark InkJet. When attempting to print from QB the laser will
not print anything but numbers. The letters come out as squares. The
Lexmark prints perfectly. Both printers work perfectly in every other
program except QB and did work in QB until just a week ago.

There is a preview window at the print menu in QBs and in that window
with
the Samsung printer chosen the charatures show up as I described,
Numbers and
Squares and that is the way it prints. (Arial is the font). If I
chose the
Lexmark it show in the preview perfectly and prints fine.

Updated QB and the Samsung drivers, same problem. This was the
problem with my NEC laser as well. I am wondering if I should try
reinstalling QB or does anyone have the answer?

I've changed the fonts from within QB and the same thing occurs for
the
different fonts.
PLease help!!!!
 
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N

NickKnight

I have two printers. One is the Sansung 1210 laser and the other is
an Lexmark InkJet. When attempting to print from QB the laser will
not print anything but numbers. The letters come out as squares. The
Lexmark prints perfectly. Both printers work perfectly in every other
program except QB and did work in QB until just a week ago.

There is a preview window at the print menu in QBs and in that window
with
the Samsung printer chosen the charatures show up as I described,
Numbers and
Squares and that is the way it prints. (Arial is the font). If I
chose the
Lexmark it show in the preview perfectly and prints fine.

Updated QB and the Samsung drivers, same problem. This was the
problem with my NEC laser as well. I am wondering if I should try
reinstalling QB or does anyone have the answer?

I've changed the fonts from within QB and the same thing occurs for
the
different fonts.
PLease help!!!!
When you print from within Quickbooks are you sure you have
it set for the right printer? When you hit print the
printer quickbooks uses is not necessarily the
default printer.


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