Quicken 2014 R5 - Online Center Not Working?


C

charliec

I received a notice in Quicken 2014 that Release 5 was available and I
updated. Now, Online Center will not work. When I try to download
transactions, it does not request to enter the password, it just
returns right away to the Online Center page. Anyone else have/had
this problem and have a cure/work around to fix it. I have 2 separate
setups where I run Quicken 2014 and Online Center updates does not
work in either of them (these are separate databases).

Thanks for any insights.
charliec
 
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A

Arthur Conan Doyle

I received a notice in Quicken 2014 that Release 5 was available and I
updated. Now, Online Center will not work. When I try to download
transactions, it does not request to enter the password, it just
returns right away to the Online Center page. Anyone else have/had
this problem and have a cure/work around to fix it. I have 2 separate
setups where I run Quicken 2014 and Online Center updates does not
work in either of them (these are separate databases).
R5 online downloads work fine for me...
 
R

R. C. White

Hi, Charlie.

OSU offered me R5 the first time I ran it (Q2014 R4) this morning. But I
didn't want to update until I had processed this morning's new downloaded
transactions. After doing that, I ran OSU again. It updated all my FIs
again, finding no more new transactions, of course, and then quit. NO offer
of R5 or any other update.

And now, since the instructions for how to get R5 disappeared after that
initial display, I can't find out how to update from R4. The Online Center
works fine - but just downloads NO new transactions, again, and that's all.
I've closed and restarted Q more than once, but OSU still doesn't show me an
update.

Of course, after 20+ years with Quicken, I'm still a newbie at these things,
I guess. :>{

RC
-- --
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
(e-mail address removed)
Microsoft Windows MVP (2002-2010)
(Using Quicken Deluxe 2014 R 4 and Windows Live Mail in Win8.1 x64)


wrote in message
I received a notice in Quicken 2014 that Release 5 was available and I
updated. Now, Online Center will not work. When I try to download
transactions, it does not request to enter the password, it just
returns right away to the Online Center page. Anyone else have/had
this problem and have a cure/work around to fix it. I have 2 separate
setups where I run Quicken 2014 and Online Center updates does not
work in either of them (these are separate databases).

Thanks for any insights.
charliec
 
E

Edward

Hi, Charlie.

OSU offered me R5 the first time I ran it (Q2014 R4) this morning. But
I didn't want to update until I had processed this morning's new
downloaded transactions. After doing that, I ran OSU again. It updated
all my FIs again, finding no more new transactions, of course, and then
quit. NO offer of R5 or any other update.

And now, since the instructions for how to get R5 disappeared after that
initial display, I can't find out how to update from R4. The Online
Center works fine - but just downloads NO new transactions, again, and
that's all. I've closed and restarted Q more than once, but OSU still
doesn't show me an update.

Of course, after 20+ years with Quicken, I'm still a newbie at these
things, I guess. :>{

RC
-- -- R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
(e-mail address removed)
Microsoft Windows MVP (2002-2010)
(Using Quicken Deluxe 2014 R 4 and Windows Live Mail in Win8.1 x64)


wrote in message
I received a notice in Quicken 2014 that Release 5 was available and I
updated. Now, Online Center will not work. When I try to download
transactions, it does not request to enter the password, it just
returns right away to the Online Center page. Anyone else have/had
this problem and have a cure/work around to fix it. I have 2 separate
setups where I run Quicken 2014 and Online Center updates does not
work in either of them (these are separate databases).

Thanks for any insights.
charliec
I think I found the update under Help, but it is not there now.
 
J

JohnA

Sometimes, it disappears and then comes back in a day or two... hopefully it
already has by this time!

"R. C. White" wrote in message

Hi, Charlie.

OSU offered me R5 the first time I ran it (Q2014 R4) this morning. But I
didn't want to update until I had processed this morning's new downloaded
transactions. After doing that, I ran OSU again. It updated all my FIs
again, finding no more new transactions, of course, and then quit. NO offer
of R5 or any other update.

And now, since the instructions for how to get R5 disappeared after that
initial display, I can't find out how to update from R4. The Online Center
works fine - but just downloads NO new transactions, again, and that's all.
I've closed and restarted Q more than once, but OSU still doesn't show me an
update.

Of course, after 20+ years with Quicken, I'm still a newbie at these things,
I guess. :>{

RC
-- --
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
(e-mail address removed)
Microsoft Windows MVP (2002-2010)
(Using Quicken Deluxe 2014 R 4 and Windows Live Mail in Win8.1 x64)


wrote in message
I received a notice in Quicken 2014 that Release 5 was available and I
updated. Now, Online Center will not work. When I try to download
transactions, it does not request to enter the password, it just
returns right away to the Online Center page. Anyone else have/had
this problem and have a cure/work around to fix it. I have 2 separate
setups where I run Quicken 2014 and Online Center updates does not
work in either of them (these are separate databases).

Thanks for any insights.
charliec
 
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R

R. C. White

Hi, John.

Yes, it came back within a day and installed properly.

RC
-- --
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
(e-mail address removed)
Microsoft Windows MVP (2002-2010)
(Using Quicken Deluxe 2014 R 5 and Windows Live Mail in Win8.1 x64)


"JohnA" wrote in message

Sometimes, it disappears and then comes back in a day or two... hopefully it
already has by this time!

"R. C. White" wrote in message

Hi, Charlie.

OSU offered me R5 the first time I ran it (Q2014 R4) this morning. But I
didn't want to update until I had processed this morning's new downloaded
transactions. After doing that, I ran OSU again. It updated all my FIs
again, finding no more new transactions, of course, and then quit. NO offer
of R5 or any other update.

And now, since the instructions for how to get R5 disappeared after that
initial display, I can't find out how to update from R4. The Online Center
works fine - but just downloads NO new transactions, again, and that's all.
I've closed and restarted Q more than once, but OSU still doesn't show me an
update.

Of course, after 20+ years with Quicken, I'm still a newbie at these things,
I guess. :>{

RC
-- --
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
(e-mail address removed)
Microsoft Windows MVP (2002-2010)
(Using Quicken Deluxe 2014 R 4 and Windows Live Mail in Win8.1 x64)


wrote in message
I received a notice in Quicken 2014 that Release 5 was available and I
updated. Now, Online Center will not work. When I try to download
transactions, it does not request to enter the password, it just
returns right away to the Online Center page. Anyone else have/had
this problem and have a cure/work around to fix it. I have 2 separate
setups where I run Quicken 2014 and Online Center updates does not
work in either of them (these are separate databases).

Thanks for any insights.
charliec
 
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