Quicken 2015 - Can't paste


M

Mike Blake-Knox

I've found that all too regularly after I've been using Quicken 2014 for a
while I can't paste into the memo fields of transactions. Once it starts
happening, the only way to resume pasting seems to be closing and reopening
Quicken.

I'd suspected that it might be related to my use of transaction attachments. I
now think it has to do with me clicking the icon to add another attachment to
a transaction that already has one and then not explicitly closing the "small
size" attachment by clicking on the close button. If I accidentally click on
the register instead, the attachment window disappears but must not actually
be closed. At this point I find I can't paste into any transaction's memo
field. I find that if I click on the register's attachments button for the
transaction whose window hadn't been dismissed properly, the attachment window
pops up and after I use its close button, I can now paste into memo fields
again.

Is this consistent with other using experiencing the unable to paste issue?
Any idea for a workaround? I find that as I add many more attachments then
pastes, its hard to find the right transaction to click and dismiss the window
properly.

Mike
 
B

Bartt

I've found that all too regularly after I've been using Quicken 2014 for a
while I can't paste into the memo fields of transactions. Once it starts
happening, the only way to resume pasting seems to be closing and reopening
Quicken.

I'd suspected that it might be related to my use of transaction attachments. I
now think it has to do with me clicking the icon to add another attachment to
a transaction that already has one and then not explicitly closing the "small
size" attachment by clicking on the close button. If I accidentally clickon
the register instead, the attachment window disappears but must not actually
be closed. At this point I find I can't paste into any transaction's memo
field. I find that if I click on the register's attachments button for the
transaction whose window hadn't been dismissed properly, the attachment window
pops up and after I use its close button, I can now paste into memo fields
again.

Is this consistent with other using experiencing the unable to paste issue?
Any idea for a workaround? I find that as I add many more attachments then
pastes, its hard to find the right transaction to click and dismiss the window
properly.

Mike
I have no idea, but I believe Q2014 had several "focus" issues. Or at least that's my interpretation of the number of focus issues I saw in the Q215 release notes.

I don't use attachments in my Q file and I'm still on '13, so I can't comment specifically on your symptoms.

However, in entirely different applications, I have experienced a pop-up that was inadvertently moved to the background. There isn't anything in the taskbar that allows you to select that window, but I've occasionally had success when I minimized the "parent" application.

Don't know if it will help, but it would be better than closing Q entirely.
 
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M

Mike Blake-Knox

Bartt said:
I have no idea, but I believe Q2014 had several "focus" issues. Or at leas
t that's my interpretation of the number of focus issues I saw in the Q215
release notes.
Thanks - Intuit has 5 focus problems listed in their "complete" list of bug
fixes. It won't be the first time I'll upgrade quicken to fix a bug.

While I was finding the problem list, I noticed they've updated their upgrade
marketing material and learned that Quicken now includes credit reports and
credit score.

Mike
 
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M

Mike Blake-Knox

Thanks - Intuit has 5 focus problems listed in their "complete" list of bug
fixes. It won't be the first time I'll upgrade quicken to fix a bug.
Ooops! Apparently I forgot to have my offline usenet reader send the message I
composed back in early December.

Subsequently, I did the upgrade and have found that the problem is still there
in Quicken 2015. I've posted a step by step recipe for recreating the problem
on the intuit site in the hope that may result in having the problem fixed.
You can see it at
https://qlc.intuit.com/questions/1047542-cannot-paste-text-after-clicking-
attachment.

That upgrade had a very negative affect on one of my .qdf files. After the
Q2014 data was converted, Quicken insisted that I sign onto a Intuit ID
account. Unfortunately, it prefilled the name field with my email address and
wouldn't allow it to be changed. The solution turned out to be to use the
"forgot password" link to change the password on the account with the email
address as the name.
 

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