receiving customer payments - printing receipt and printing list of paid invoices for customer


W

W J Malsbury

Helping someone with the QuickBooks 2001 package and we have 2 questions:

1. We can't figure out how to print out a receipt for a payment - when they
are paying a prior invoice or when they are paying a prior and a new
invoice.

2. Need to print a list of customer purchases for a particular period of
time - eg. to submit a detailled list of activity for the year or whatever.
The customer needs to know the details of what they bought but doesn't want
to supply 50 individual pieces of paper.

Hopefully, these aren't stupid questions, but I can't see anywhere that you
can print the information.

I am excited that I finally thought to look in the general newsgroups to
find support. QB's user manuals are terrible and I couldn't find any
websites that were helpful.

Wanda
frustrated in Alberta, Canada
 
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?

_

1. Print the invoice(s).

2. Reports, Sales by Customer Detail. Filter for the Customer's name,
set the date range, remove any unnecessary columns.
 
A

Arno Martens

1. Print the invoice(s).

2. Reports, Sales by Customer Detail. Filter for the Customer's name,
set the date range, remove any unnecessary columns.
I don't know why they need a receipt for a payment.
Internally, their cancelled cheque, returned with their bank statement
will be their receipt.

As "_" said, details are in the individual invoices.
You could follow his suggestion in printing the report or, use
Customers | Create Statements
select the From: To: dates; click on One Customer; select the customer
name from the drop-down arrow, click on For Each Customer under Print
One Statement, do NOT put a check mark at
Don't print statements with a zero balance.
Arno
 
B

Bob Williams

I don't know why they need a receipt for a payment.
Internally, their cancelled cheque, returned with their bank statement
will be their receipt.


As "_" said, details are in the individual invoices.
You could follow his suggestion in printing the report or, use
Customers | Create Statements
select the From: To: dates; click on One Customer; select the customer
name from the drop-down arrow, click on For Each Customer under Print
One Statement, do NOT put a check mark at
Don't print statements with a zero balance.
Arno
In later ediitions, the system marks an invoice PAID after a receipt
is paid. Just print it after the payment is processed if you have this
facility.

I am not sure what version is 2001 as our Australian versions moved
from v8 to 2002 (which I think was 2001 in US). I think it was this
version that introduced this enhancement.

Bob Williams
 
A

Arno Martens

In later ediitions, the system marks an invoice PAID after a receipt
is paid. Just print it after the payment is processed if you have this
facility.
I am not sure what version is 2001 as our Australian versions moved
from v8 to 2002 (which I think was 2001 in US). I think it was this
version that introduced this enhancement.
Bob Williams
Not in QB2000 CAN.
Since I always enter the cheque number when I receive a Payment, the
Statement approach will depict all Invoice and cheque numbers.
Arno
 
W

W J Malsbury

Sorry, I didn't reply sooner. The person was away for the weekend, so I
couldn't try out the suggestions until today.

When an invoice is paid at the same time it is billed, there are no details
appearing on the customers records or on the customer statement.

The only way that I can see to get around this, is to record the invoice
separately from the payment -
ie. record the invoice and process that
then
record the payment and process that.
That seems very cumbersome to me.

Comments?

Wanda
 
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B

Bob Williams

Sorry, I didn't reply sooner. The person was away for the weekend, so I
couldn't try out the suggestions until today.

When an invoice is paid at the same time it is billed, there are no details
appearing on the customers records or on the customer statement.

The only way that I can see to get around this, is to record the invoice
separately from the payment -
ie. record the invoice and process that
then
record the payment and process that.
That seems very cumbersome to me.

Comments?

Wanda
Wanda

That is the process for an invoice that has been issued previously.
You can use the Sales Receipt to issue an invoice/receipt and have
only one step.

What you can't do is use the Sales Receipt to be a receipt for the
earlier invoice. It sets up a second sale unless you are very careful
with the items and how you use them.

Arno's suggestion of customising the statement is a good one, but it
needs the invoice/payment sequence to be followed as it was intended.
Yes it may be cumbersome for what you want, but it is a pretty good
representation of accounting practice.

Bob Williams
 
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W

W J Malsbury

But if a customer comes in to purchase and pay for an item and to pay an
outstanding invoice, what is the correct way to record this so that the
customer can get a receipt:
eg.
service 9/5/04 45.00
payment 65.00 (includes payment for outstanding
20.00

(we don't get our cheques back from the bank - unless we request and pay for
the service)


Wanda
 

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