USA Releasing client records to new accounting firm


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We have a client (LLC) who wants to change accountants, therefore, has asked us to release their records. The controlling partner of this LLC does not want to change accountants (wants to stay with our firm). The partners are in disagreement. What is our responsibility in this situation? We cannot find any information about this particular situation.

Thanks for any answers.
 
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The answer to this situation is similar to that when we open a joint account in a bank with two joint holders but after some time one holder wants to close the account, in that situation the bank will close the account only when both the holders give the permission. In my opinion, you can go ahead in this way.
 
Joined
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The answer to this situation is similar to that when we open a joint account in a bank with two joint holders but after some time one holder wants to close the account, in that situation the bank will close the account only when both the holders give the permission. In my opinion, you can go ahead in this way.
Thank you for your response!
 

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