Removing Non-paying customers

[compsosinc]

Using PT Complete 2008.

How can we remove customers have not paid? We just want to get rid of
them. We are not going to try to collect anymore.

Thanks

 

[Carla]

First you have to write them off. Enter a negative invoice for the
total that credits accounts receivable and debits BAD DEBTS Expense.
Document this carefully for tax purposes if it's a material amount.

Then you should do a 0 Receipt to be able to check off all the
invoices and the write off. Otherwise they'll show up for all time in
your A/R reports.

That's how I do them.