RMS 2.0 SO Manager abends after installation on Win 7 Professional


G

Gerd

I just installed Win7 Pro on a new disk. I insalled RMS SO 2.0 with SP 2
then 3, then I loaded SP for the SQL server 2005 Express.

I can connect to the database with administrator but neither manager nor pos
starts. I get the following popup (it's the same error for manager and pos)

Store Operations Manager
Class does not support Automation or does not support expected interface
OK

I am obviously missing something. I had copied the database from my Vista
Business disk which was running fine there.

Anybody can point me into the right direction?

Thanks in advance
Gerd
 
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G

Gerd

So much for my maintenance $!
I just got a call back from RMS support telling me that Win 7 and RMS has
not been tested yet, thus, MS cannot provide any information nor solution to
my problem.
 
J

Jeff @ Check Point Software

Gerd,

Are you using an Epson printer and installed the OPOS driver?

If so, un-install the driver in Add/Remove and re-install it, making sure to select Common Control Object on the Select CO Type Window.

Also check if there is a Win7 version of their drivers.




I just installed Win7 Pro on a new disk. I insalled RMS SO 2.0 with SP 2
then 3, then I loaded SP for the SQL server 2005 Express.

I can connect to the database with administrator but neither manager nor pos
starts. I get the following popup (it's the same error for manager and pos)

Store Operations Manager
Class does not support Automation or does not support expected interface
OK

I am obviously missing something. I had copied the database from my Vista
Business disk which was running fine there.

Anybody can point me into the right direction?

Thanks in advance
Gerd
 
G

Gerd

I had found the KB about the Epson printer in Customersource. But I don't use an Epson printer, I use an IBM 4610 thermal printer.

I had installed the latest version of that OPOS driver. The printers tests ok with the driver.

I don't have any other devices (like pole display, cash drawer, pin pad) installed and configured, thus, the only OPOS device i have is the receipt printer.
Gerd,

Are you using an Epson printer and installed the OPOS driver?

If so, un-install the driver in Add/Remove and re-install it, making sure to select Common Control Object on the Select CO Type Window.

Also check if there is a Win7 version of their drivers.




I just installed Win7 Pro on a new disk. I insalled RMS SO 2.0 with SP 2
then 3, then I loaded SP for the SQL server 2005 Express.

I can connect to the database with administrator but neither manager nor pos
starts. I get the following popup (it's the same error for manager and pos)

Store Operations Manager
Class does not support Automation or does not support expected interface
OK

I am obviously missing something. I had copied the database from my Vista
Business disk which was running fine there.

Anybody can point me into the right direction?

Thanks in advance
Gerd
 
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A

ascimd

I just installed Win7 Pro on a new disk. I insalled RMS SO 2.0 with SP 2 then 3, then I loaded SP for the SQL server 2005 Express.I can connect to the database with administrator but neither manager nor pos starts. I get the following popup (it's the same error for manager and pos) Store Operations Manager Class does not support Automation or does not support expected interface OKI am obviously missing something. I had copied the database from my Vista Business disk which was running fine there.Anybody can point me into the right direction?Thanks in advance Gerd

In the RMS Program Folder, Delete or rename the .manifest files. Eiter way, get rid of them in Win7.
 

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