RMS HQ 2.0 maximum stores connected

[Jim.RMSHQ]

Hi all,

Is there a case study where over 100 RMS 2.0 Store operations + RMS 2.0 HQ
running ?

With a central 1 HQ Server running in our Head Office and with plans
rollout RMS 2.0 store operation for approx 100 store operations for the next
2 years.

We rasied a concern on how the HQ Server can effectively communicate to all
stores with HQ Access, even if it runs 24/7. Will the HQ Server 2.0 allow
multiple communications server such that 1 communications server in the HQ is
mapped to say, 20 stores on the store side, but communicates to a single HQ
2.0 Server?

Most branches will run on private DSL, but some are link challenged with
just dialups to be used, and thus may never complete the required syncup
between the store and Hq.

Thanks !

 

[Gaz]

Hi Jim

Do you mind me asking have you spoke with a partner regarding these issues.
I sell RMS in Ireland and would make the following observations if you were
asking me these questions.
Firstly I would not attempt to install this amount of stores without an
add-on we use called RTI. This is available in the US from Positive
Technology (I am assuming you are in the US, forgive me if you are not).
Basically RMS alone would not be able to cope with communications from your
amount of stores and RTI provide real time integration to make this possible.
Secondly I could not recommend leaving any stores on a dial-up only basis.

I hope I'm not speaking out of turn but just thought I would give you my
observations.
Gareth

 

[Jim.RMSHQ]

Hi Gaz,

I'm based in Manila validating an RMS HQ 2.0 design. The local RMS partner
has little RMS HQ 2.0 experience and mixed info/references from Microsoft
website has led me to resort to posting my concern.

Our intent is to have 1 HQ database with several HQ Communications Server
installed between the HQ database and remote stores. Since HQ Communications
Server can handle connections from multiple stores concurrently, but process
sequentially, I need to check if given a large retail site, more HQ
Communications Server machines would distribute the load. Is this still true
for RMS 2.0? Also where does add-on RTI fit in this scenario?

Really appreciate the help,


Jim

 

[Gaz]

Hi Jim

As far as I remember Microsoft do no reccommend going over 50 stores for RMS
because of the issues you thought of.
RTI negates this because all the processing is done real time.
I suspect that you would have to talk to the RTI developers directly being
in Manila as to who would supply it to you there.
You can see them at www.davrich.co.uk and if you tell them that you were
talking to Gareth from Datapac that should hopefully help you along

 

[Jim.RMSHQ]

Thanks. will check this out.

Hi Jim

As far as I remember Microsoft do no reccommend going over 50 stores for RMS
because of the issues you thought of.
RTI negates this because all the processing is done real time.
I suspect that you would have to talk to the RTI developers directly being
in Manila as to who would supply it to you there.
You can see them at www.davrich.co.uk and if you tell them that you were
talking to Gareth from Datapac that should hopefully help you along

 

[Paul Houston / Eastern National]

Just letting you know Our copy runs about 100 Rms sites on 2.0 with HQ with
210 other sites polling from commbined servers.
We use 4 communications servers to spread out the load with 30 ports
on each Since upgading to 2.0 our polling errors have become minimal.
Most sites are DSL/broadband but we still have 20 sites dialup using the
internet to poll.

Paul H
Eastern National.
(e-mail address removed)

 

[Afshin]

We have several sites in the Middle East that have 350+ sites installed with
RMS. The issue is not whether theHQ and communication can handle this but
what kind of operations are you running and how extensively you use the
communication and what data is being transported. So for example if you
have 350 sores but each store only does a few hundred transaction a day,
does not have global customer, does not use A/R then the application works
fine. But if you have a small group where each store has 40 lanes, and they
do 30,000+ transaction a day, they use Global Customers, and A/R then may be
the size gets limited. In all cases if you have more than a certain number
of stores spreading the communication server will answer many of the failure
points that you may encounter.

Afshin Alikhani - [ (e-mail address removed) ]
Retail Realm
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