Sage Line 50 default date


G

garmen

Dear all

I am experiencing a odd problem in Sage Line 50 V8 software package.

Yesterday I have deleted some accounting programs and other programs
that I didn't need from my computer as they were free trials and I just
wanted to practise a little bit in different accounting packages.

Today when I first opened the Sage line 50 software (after deleting all
the programs ) I tried to enter data on Sage line 50 software, however
the default date of the program was not today's date as it used to be
but today's date but in the year 2000 and whatever date I insert it
changes the year to 2000 and it lost the default format of (--/--/----)
--> no /s come up.

I have tried to change the program date and saved it, but nothing is
actually updated and stored in the program.

I have tried everything it came to my head: restarting the computer,
uninstalling and installing the software again, but nothing solved my
situation.

However if for example I am in the Bank payment and I press Recall the
date is changed to the date I have inserted (for example 15/08/2006),
including the year and in the format (--/--/----), but if I return to
the window again on Bank Payments the date changes automatically to
15082000.

I know that this might sound a bit strange, but I don't have a clue how
to solve this and also I need to enter new data in the software.

I would really appreciate if someone could help me in this matter.

Yours kindly
Garmen

PS: Today's date on programs like Excel is work properly, so it should
something be wrong with Sage Line 50.
 
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P

Peter Saxton

Dear all

I am experiencing a odd problem in Sage Line 50 V8 software package.

Yesterday I have deleted some accounting programs and other programs
that I didn't need from my computer as they were free trials and I just
wanted to practise a little bit in different accounting packages.

Today when I first opened the Sage line 50 software (after deleting all
the programs ) I tried to enter data on Sage line 50 software, however
the default date of the program was not today's date as it used to be
but today's date but in the year 2000 and whatever date I insert it
changes the year to 2000 and it lost the default format of (--/--/----)
--> no /s come up.

I have tried to change the program date and saved it, but nothing is
actually updated and stored in the program.

I have tried everything it came to my head: restarting the computer,
uninstalling and installing the software again, but nothing solved my
situation.

However if for example I am in the Bank payment and I press Recall the
date is changed to the date I have inserted (for example 15/08/2006),
including the year and in the format (--/--/----), but if I return to
the window again on Bank Payments the date changes automatically to
15082000.

I know that this might sound a bit strange, but I don't have a clue how
to solve this and also I need to enter new data in the software.

I would really appreciate if someone could help me in this matter.

Yours kindly
Garmen

PS: Today's date on programs like Excel is work properly, so it should
something be wrong with Sage Line 50.
If you are serious about using the program version 13 is out soon. You
should upgrade to the latest version and then ask technical support if
you still have a problem.
 
D

DoobieDo

If you are serious about using the program version 13 is out soon. You
should upgrade to the latest version and then ask technical support if
you still have a problem.
har har :)
 
G

garmen

Dear Peter Saxton,

Thank you very much for your reply.

I am serious about using the software, but I am also disappointed with
the fact that I have installed the software in another computer to
check if it was a problem in my computer or the actual package and I
found it works as it should. I have used this program for over an year
and nothing like this occurred before. I am getting upset as I have
paid for this software and it seems I need to paid for another version
which might or might not solve the issue.

I don't know what is wrong with it, but it was since I have deleted
IRIS Accounting database that this problem occurred (Free trial from
the IRIS Accounting software developers).

Do you have any idea which file .dll, or other type is related to the
default date command? I might be able, if I know the file name and
type, to sort it out without the need to pay extra for this problem.

Yours kindly
Garmen
 
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G

garmen

Dear All

I finally found solution for the problem of having the incorrect date
format.

Thanks to Sage Forum - thank you DoobieDo for the suggesting me that I
was able to solve the problem.

That was something wrong with the regional settings for the date
settings - control panel.

Thank you all for the suggestions.

Finally issue Solved! (so happy, ihhihi)

Garmen
 
D

DoobieDo

garmen said:
Dear All

I finally found solution for the problem of having the incorrect date
format.

Thanks to Sage Forum - thank you DoobieDo for the suggesting me that I
was able to solve the problem.
if you ask in the right place you get the answer.... I said it was a known
issue and simple fix.

you might as well ask your plumber than posting Sage stuff here.
 
P

Peter Saxton

Dear Peter Saxton,

Thank you very much for your reply.

I am serious about using the software, but I am also disappointed with
the fact that I have installed the software in another computer to
check if it was a problem in my computer or the actual package and I
found it works as it should. I have used this program for over an year
and nothing like this occurred before. I am getting upset as I have
paid for this software and it seems I need to paid for another version
which might or might not solve the issue.

I don't know what is wrong with it, but it was since I have deleted
IRIS Accounting database that this problem occurred (Free trial from
the IRIS Accounting software developers).

Do you have any idea which file .dll, or other type is related to the
default date command? I might be able, if I know the file name and
type, to sort it out without the need to pay extra for this problem.

Yours kindly
Garmen
When did you buy this software? It's old. How long have you had it
for? Do you have a support contract?

If you got an up to date version you would be entitled to technical
support for 30 days.

As you can see, the problem lies with your computer and not Sage
software.

If you think the problem was caused by Iris software why don't you
call them?

I don't know what is causing the problem.
 
P

Postman Pat

Peter Saxton said:
If you are serious about using the program version 13 is out soon. You
should upgrade to the latest version and then ask technical support if
you still have a problem.
As any Sage user will tell you, there are serious reasons for *not*
upgrading Sage, or for that matter any other software performing a
critical business function.

Sage is full of weird "features", weird behaviours, things which work
in a way different to the obvious way they should work, and upgrading
to the next version sometimes fixes some of this, but most of it
remains.

The questions that keep coming up time and time again are over really
common things like customer refunds, which the Sage wizards do
incorrectly or not at all, which Sage could have put it years ago, and
which involve a number of really weird and pointless steps (like
generating dummy sales invoices with T9 tax code) to do "properly".

That sage forum, which posters here keep getting referred to, most
often doesn't answer questions. It is a web-based forum which,
frankly, is too time consuming for most real working people to wade in
and out of. Usenet is the way to do this.

To top it, if somebody asks a question in this NG which is *not*
connected with accountancy software, he often gets jumped on by a load
of patronising old farts. There are obviously people in here who do
know the subject but for some reason they can't be bothered to answer
in any useful detail. In the time it takes them to type up a stupid
patronising answer, they could have answered the original question.
 
R

Ronald Raygun

DoobieDo said:
if you ask in the right place you get the answer.... I said it was a known
issue and simple fix.

you might as well ask your plumber than posting Sage stuff here.
Hey, plumbers need to keep accounts too. Some of them may even be
unfortunate enough to have got themselves lumbered with Sage.
 
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P

Peter Saxton

As any Sage user will tell you, there are serious reasons for *not*
upgrading Sage, or for that matter any other software performing a
critical business function.

Sage is full of weird "features", weird behaviours, things which work
in a way different to the obvious way they should work, and upgrading
to the next version sometimes fixes some of this, but most of it
remains.
If upgrading does fix some of the problems then this may be reason to
upgrade. The OP was using a very old version and if he didn't upgrade
he would have to pay the full price if he tries to upgrade in the
future and not be eligible to technical support until then. If anyone
is using software performing a critical business function they should
ensure they have adequate technical support and not rely for goodwill
on the internet.
The questions that keep coming up time and time again are over really
common things like customer refunds, which the Sage wizards do
incorrectly or not at all, which Sage could have put it years ago, and
which involve a number of really weird and pointless steps (like
generating dummy sales invoices with T9 tax code) to do "properly".
I agree with you there.
That sage forum, which posters here keep getting referred to, most
often doesn't answer questions. It is a web-based forum which,
frankly, is too time consuming for most real working people to wade in
and out of. Usenet is the way to do this.

To top it, if somebody asks a question in this NG which is *not*
connected with accountancy software, he often gets jumped on by a load
of patronising old farts. There are obviously people in here who do
know the subject but for some reason they can't be bothered to answer
in any useful detail. In the time it takes them to type up a stupid
patronising answer, they could have answered the original question.
I'd like to see an example of this to get a feel of what you are
referring to.
 
P

Peter Saxton

Hey, plumbers need to keep accounts too. Some of them may even be
unfortunate enough to have got themselves lumbered with Sage.
I know there's "plumbers" and "plumbers" but some people buy
accounting software thinking it will solve all their problems, produce
accounts ready for entry in their tax return, statutory accounts, tax
advice, etc.

Most small businesses are better off keeping their documents sorted
and totalled and getting a good accountant. If they're a little bigger
Excel can deal with most of their accounts.

It reminds me of people who buy these "management" books and think it
will make them a "captain of industry" without even having to read the
thing, put any sensible advice into action, have the luck and ability
and the bull shitting and arse licking required.
 
G

garmen

Dear Peter Saxton

Yes it is true, I have this software for ages now, and at the moment I
don't have SageCover to help me throughout problems I might face (in
fact this was the only one I recall from ages). Despite spotted errors
here and there, this software is really handy for the things I need.

I do agree with the view of Postman Pat, that some answers could be
given straight to the person that asked them, instead of instructing
people to go to different forums that might or might not help. But I
must say that DoobieDo guided me to the right place to ask or find the
answer.

Please UK.Business.Accountancy users do not get upset with insults from
this or that person. Groups like this are good tools to people help
each other in different matters. Lets make good use of this and not
insulting people here and there.

All that matters is that my problem was solved and that its solution is
checkable for future reference.

Yours kindly
Garmen
 
J

Jonathan Bryce

Postman said:
To top it, if somebody asks a question in this NG which is *not*
connected with accountancy software, he often gets jumped on by a load
of patronising old farts. There are obviously people in here who do
know the subject but for some reason they can't be bothered to answer
in any useful detail. In the time it takes them to type up a stupid
patronising answer, they could have answered the original question.
There is only one person in here who is like that, and I don't consider him
to be particularly welcome in this group.
 
J

Jonathan Bryce

garmen said:
Please UK.Business.Accountancy users do not get upset with insults from
this or that person. Groups like this are good tools to people help
each other in different matters. Lets make good use of this and not
insulting people here and there.

All that matters is that my problem was solved and that its solution is
checkable for future reference.
Doobie Doo is our resident troll. As it is usenet, there is nothing we can
do to ban him from the group, only killfile him and hope that new visitors
realise he is a troll and don't take it personally.
 
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P

Postman Pat

Peter Saxton said:
If upgrading does fix some of the problems then this may be reason to
upgrade. The OP was using a very old version and if he didn't upgrade
he would have to pay the full price if he tries to upgrade in the
future and not be eligible to technical support until then. If anyone
is using software performing a critical business function they should
ensure they have adequate technical support and not rely for goodwill
on the internet.
He was using v8. I have been using v5.02 until a year or so ago. Now I
am on v10 and frankly can't tell any *real* difference in what it
does. V4 was full of serious (crashing) bugs, v5 was pretty good. Then
I discovered some voucher entitling me to upgrade to v10 so I tried it
on a separate machine and .... it worked OK. A year later I upgraded
the main office system to v10.

FYI, I run a mfg company with ~ 1000 customers, 2M t/o, ~5k sales
transactions per year. This is not a one man band; this software gets
used seriously. Still, at least 90% of it is never exercised.

I stopped paying Sage "support" more years ago than I can remember,
probably about the time v5 was current, because they were rude and
hopeless. The most they ever did was fax me 20 pages of instructions
on how to enter the previously mentioned customer refunds :)

Quite deliberately they include a "manual" which is about 1cm thick -
to make customers pay for their annual "support" line. Any twit
working inside Sage will see right away they could cut down their tech
support workload by 90% by increasing the manual to say 2cm thickness.

People moan about Micro$oft for being cynical exploiting bastards but
in this niche market Sage get the prize IMHO. At least one can get
adequate windoze support with googling, but with Sage one is reduced
to posting questions in obscure places hoping that some weeks later
some kind bugger will have the time to reply.
I'd like to see an example of this to get a feel of what you are
referring to.
I suppose you need to read this NG for a bit longer :)
 
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D

DoobieDo

"Jonny-not-so-Bright" <jonathan@localhost>

has an O level thingy in engineering .... all you need to pretend to be an
accountant
 

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