Sage Line 50v10 - Installation Problems

Discussion in 'UK Accountancy' started by Einstein III, Apr 22, 2004.

  1. Einstein III

    Einstein III Guest

    Could someone please help urgently.

    I am trying to re-install Sage Line50v10 and I get stuck when it comes to
    "Setup is configuring the ODBC."

    The computer stops there and there is no further movement.

    I cannot call Sage because I haven't taken additional Support.

    Thanks in advance.
    Einstein III, Apr 22, 2004
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  2. Call Sage, it isn't suppport you want it is a working program, you
    can Google for reams of advice on this sort of scenario.

    My truth dice say:

    "Sage will not be able to help you. Upgrade to a later version
    of Windows (if feasible, *full back-up*). If it *still* doesn't work
    take it back to the shop."

    Troy Steadman, Apr 22, 2004
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  3. Assuming you are installing to a network:

    Try installing from different works stations. The only Sage I've ever
    installed (Sage FAPP formerly Hartley) is particular about where you
    are installing from. You *cannot* install the Server from the
    Server. Try installing to another computer. If you don't have
    another computer go out and buy one.

    [Thinks: that's enough advice!]

    Troy Steadman, Apr 22, 2004
  4. Einstein III

    Dave Guest

    It isn't additional support, it's installation which means you have to
    ring Sage to get your licence number.

    You did buy it, didn't you ?
    Dave, Apr 22, 2004
  5. I paraphrase qoute "Im sick of lying, thats why I left", its words the same,
    structure and exact wording may differ,
    but thats what was said by one girl that left sage support, I know from
    working at Sage R&D that the support people have to lie on
    a regular basis, and the R&D guys now whats wrong, but usually are not
    allowed to fix what they want to.
    eauctionbargains, Apr 23, 2004
  6. Einstein III


    Aug 13, 2012
    Likes Received:

    I had the exact same problem it didn't matter how many times I tried, it would hang at the "Setup is configuring the ODBC."

    I found this article and it helped me solve the problem.

    I cant post the link because my post count isn't greater than 10, if you require the link to the article you can email me
    glc, Aug 13, 2012
  7. Einstein III


    Sep 29, 2012
    Likes Received:
    Hi GLC - could you possibly email me the link? I'm michaelbrowning at
    michaelbrowning, Sep 29, 2012
  8. Einstein III


    Nov 1, 2012
    Likes Received:
    I'd like the link too please.

    I'd like the link to this fix too please.

    Thanks in advance,

    paul.cookson at
    pncookson, Nov 1, 2012
  9. Einstein III

    paudraig mcalister

    Dec 2, 2017
    Likes Received:
    I've the same problem with sage instant
    Last edited by a moderator: Dec 3, 2017
    paudraig mcalister, Dec 2, 2017
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