Send Online Transactions error msg - Quicken 2005

[David Grossman]

I have Quicken 2005 Basic Release 3 and use online banking to make payments
(using Citibank, not Quicken Bill Pay) and update various financial accounts
at Schwab etc. Everything works fine. However, when I try and exit Quicken
I get "You have online transactions to send. Do you want to send them
before exiting?" I don't actually have any transactions to send. I've
clicked "Yes" to send, done 1-Step Updates, etc. My PC connects online fine
but no online transactions are sent (which is correct, since I don't have
any!) But Quicken still prompts me when I try to close it.

I've validated the file and even super-validated it, but I continue to have
problems. Does anyone have any suggestions?

 

[P Ruetz]

I have Quicken 2005 Basic Release 3 and use online banking to make payments
(using Citibank, not Quicken Bill Pay) and update various financial accounts
at Schwab etc. Everything works fine. However, when I try and exit Quicken
I get "You have online transactions to send. Do you want to send them
before exiting?" I don't actually have any transactions to send. I've
clicked "Yes" to send, done 1-Step Updates, etc. My PC connects online fine
but no online transactions are sent (which is correct, since I don't have
any!) But Quicken still prompts me when I try to close it.

I've validated the file and even super-validated it, but I continue to have
problems. Does anyone have any suggestions?

Did you look in the "Online Update Summary?" You can get it from the
"Online" menu. It might provide some useful information.

If you can tell which account it is, you can try disabling online access for
that account and then re-enabling it.

One drastic measure that should work is to move the .QEL file and start
Quicken. You may need to re-enable online banking for all of your accounts
and you will most likely get a bunch of old downloads. It should totally
reset all of your online accounts without affecting any transactions in the
register.

Peter