Store Operations 2.0 Licensing

  • Thread starter Andy Miller - Teknor, Inc.
  • Start date

A

Andy Miller - Teknor, Inc.

I'm curious to how the licensing is going to be handled with Store Operations
2.0. I know it will be getting rid of the dongle and start using license
keys. So how will this work? Let's pretend we have a 4 user license key:
here are some questions I have...

1) If we have 4 point of sale screens open, are we still able to open the
manager screens on other computers? Can we use the SO Manager on as many
computers as we wish, just as we have done in the past?

2) With previous versions of RMS, we are able to open 4 point of sale
screens on 4 different computers. If we want to open the POS screen on
computer #5, we just needed to exit out of the POS screen from computer #2.
We are able to open 4 POS screens on any 4 computers of our choice. Is this
the same with Version 2.0? or do we have to specify the 4 POS computers, and
thats just the way it is. POS wont be able to open on any other computers?

3) How does the Evaluation mode work? Is it the same? In previous versions,
I could be connected to a LIVE database that has a dongle attached to it. If
i wanted to provide support or testing, I could switch to a SAMPLE database
that would run in an evaluation mode. Is this still possible?

4) Is there any documentation that I can refer to about the Store Operations
2.0 Licensing and how it works?
 
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S

Steve @ CTS Retail

andy - in relation to your questions;

1 - yes - this element of the licensing works in exactly the same way; it is
only the POS application that requires a license key.

2 - no - the license key is per device and is therefore fixed to the first
4 devices you enter the key into.

3 - once you have licensed the application on the device, it can access as
many databases as required (albeit one at a time).

4 - there isnt much documentation flying around at the moment - just keep
peppering these forums with questions and I'm sure other resellers (such as
ourselves) will respond to your query.
 
J

John M.

This licensing setup seems to be taking a "huge step" backwards.

Let's take the very simple scenario of a single user license for POS and you
have 3 systems with RMS completely installed on it - 1 being the DB server,
1- primarily a back office/manager system, and 1 POS station. You have a
failure at the POS station during the day and want to bring POS up on the
back office system while you fix the POS station.

With today's dongle setup - no problems. With license keys - it appears you
are "dead in the water" unless you want to pay for a 2nd license key that
you really hope to never use - and OBTW, also pay support charges for 2 POS
stations each year.
 
T

Terrible Tom

I guess that it's only a step 'backwards' if you're an end user. For MS,
it's a huge leap *forwards*.

Always look on the bright side...
Tom
 
J

Jason

I totally agree. I have about 10 stations that I use to access three
licenses. This allows multiple people at thier desktop to be a POS while
having only as many licenses as you need to run concurrently.

A huge step backward is absolutely tright, and I am glad this came up,
because now I have a major reason I CANNOT "upgrade" to 2.0.

Boneheaded...
 
T

Tad L

I agree - I have had my main POS crash at very awkward times, and have
operated off a laptop or another machine for up to 2 days while fixing the
primary POS. I keep backup scanner, rect printer, and cardswipe on hand at
all times, just in case. POS hardware should be easily replaceable in case of
theft, break-in, robbery, etc. Ever have a customer take out your register
screen while swinging around a 10 length of pipe to get the barcode closer to
the scanner?

I would much rather have a hardware dongle attached to my Server that
allowed only a licensed number of registers to operate, rather than
authorized specific pieces of hardware - The server is a much more expensive
and reliable machine, locked up in very secure utility area, with far less
probability of failure. I will definitely upgrade to 2.0 immediately since I
need my PO recving problems resolved, but will be much more hesitant about
recommending the system to others -
 
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J

Jason

Not that I have ANY thought of upgrading because of the licensing issue, but
what is the PO receiving resolution you are speaking of?
 
M

Mickie

OH MY GOD..

You have GOT TO BE KIDDING ME!!!!

You have to DECLARE which computers will be opening POS???
That totally stinks and is not fair.

I bought this program because we have MANY computers that do back-office
functions and only a few entering orders. We have ONE cash register in our
store, and ONE shipping computer.

MANY functions MUST be done in POS only---like entering a PAYMENT...which is
a BACK-OFFICE function but must be done is POS. So what do I have to do....go
out of my office, down stairs to one of my employees computers and enter the
payment??????

All my employees have their OWN computers, but EVERYONE can enter orders.
This FORCES us to have to SHARE computers between employees since now only
ONE of my computers will be able to enter orders.

Changing to PER DEVICE from PER USER is a BREECH of trust and a SIGNIFICANT
change to the very nature of the program itself. It is NOT WHAT I PAID FOR!

So instead of 3 licenses, I must have SIX!!!!!????????? double?? You are
insane. (all add-on programs are charged PER LANE also! that's more $$$$)

I will never upgrade and I will immediately start looking for another POS
solution.

AFTER ALL THIS MONEY AND TIME. .....I feel [email protected] pregnant.

Thanks Microsoft.

--------my post keeps getting deleted---------------
 
M

Mickie

Why did Microsoft delete this thread?

andy - in relation to your questions;

1 - yes - this element of the licensing works in exactly the same way; it is
only the POS application that requires a license key.

2 - no - the license key is per device and is therefore fixed to the first
4 devices you enter the key into.

3 - once you have licensed the application on the device, it can access as
many databases as required (albeit one at a time).

4 - there isnt much documentation flying around at the moment - just keep
peppering these forums with questions and I'm sure other resellers (such as
ourselves) will respond to your query.
 
J

John M.

I normally follow the forum using the Newsreader in Outlook Express, so I
still see the thread. I then went over to IE, went to the RMS discussion
forum and this thread still shows up - right now with 9 entries.
 
D

Dan Rishworth

I agree that the switch to per machine licensing is a significant
drawback of RMS 2.0, however that is not my main issue.

I originally bought a 4-9 lane license because I needed 4 lanes. Now I
have to pay maintenance on 9 lanes in the new system which is more than
my original purchase price! I can't even get a phone call back from
Microsoft.
 
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C

Craig

Even with all the complaints and shortcomings of RMS 2.0 I still think you
would have a hard time finding a POS with similar features for anywhere
close to the price of RMS. Believe me I did a lot of searching. There's also
the issue of training. RMS's POS is so easy to use my 6 year old can run it.
Oh there's other packages out there, but to be able to customize like you
can RMS it's big bucks. I agree there's lots of shortcomings with RMS, but
in my opinion it's still the best you can get for the money.
Craig
 
J

Jason

Um, you may be right, bit the point is that 2.0 is a step backward. The new
features (the ones that actually work) are negligible, and they have REDUCED
value by restricting licensing further. Maybe we can say that RMS 1.3 is the
best value out there, but 2.0 is certainly less valuable to me.
 
C

Craig

I agree with you on that one. I've always had a copy at home to do testing
on including POS. Now I can't test POS anymore because of having to enter
the license keys. I definitly don't want to purchase another license just so
I can test receipt formats, etc. This is definitly a problem, and I hope MS
comes up with a way we can do this. So far though that's the only issue I
have with 2.0
Craig
 
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J

Jeff @ Check Point Software

Dan,

But your maintenance is less than if you had purchased later when the 4-9 lanes pricing went away.

You are currently paying ~ $700 per year, whereas the current 4 lane Maintenance price is ~$860. I'm sure that MS would accommodate you. ;-)

--

Jeff
Check Point Software

=====================================================

You must be using Outlook Express/Windows Mail or some other type of newsgroup reader to
see and download the file attachment(s). If you are not using a reader, follow
the link below to setup Outlook Express. Click on "Open with newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=====================================================

I agree that the switch to per machine licensing is a significant
drawback of RMS 2.0, however that is not my main issue.

I originally bought a 4-9 lane license because I needed 4 lanes. Now I
have to pay maintenance on 9 lanes in the new system which is more than
my original purchase price! I can't even get a phone call back from
Microsoft.
 

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