Strange Printer Problem and Solution


J

Juan Wei

A neighbor of mine had printer problem s he bought one from a neighbor.
That worked fro a while but when he had problems with that one, his
grandson gave him his unused HP printer.

The problem in this case was that he could not print reports in Quicken.

He could print from every other program and he could print a "Help
Topic" from Quicken. Just not reports.

Also, no matter which he clicked on, the display of the report was
always Portrait.

I wiped the machine clear of all previous printers and reinstalled the
HP drivers (they sure pack a lot of s**t in the driver package!!).

No joy.

Decided to see if he could print a report to the Quicken PDF printer.
When I selected it, the report display change to Landscape, and the
Landscape/Portrait buttons worked.

I switched back to the HP printer and the report display was
Landscape!!! And the report that was printed was printed in Landscape.

No idea why switching away from and then back to the HP printer worked,
but it did.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Strange Problem 6
Strange problem 2
Strange downloading problem 0
2 Strange Problems 18
Printer problem 4
Printer problems 3
Printer Problems 4
M2002 problem and solution 1

Top