Tender types


O

ozzie

We use a scheme at a store where customers get a discount by presenting a
loyalty card type of thing. It was originally set up as a "Cash" type, but
this was putting the tills out at end of day, as the till was reporting a
higher amount than there was in the till (roughly equal to the discounted
amounts).

The way it has been explained to me, the store has a "bank" which "pays" the
amount of the discount, so what happens is that the total sale isn't
discounted, rather it goes through at full value but the customer only pays
$X and the "bank" pays the balance. Not really sure why it is done this way,
and it seems convoluted to me, but there you go, I have to deal with it :)

I have set the tender type for this discount as "Other" for now, but I am
wondering what the consequences of this are, and how will it be reported?
 
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G

Glenn Adams [MVP - Retail Mgmt]

Your drawer is still going to be out of balance in the same way. You need
to have some sort of "IOU" to put in the drawer to represent the tender - or
just run an X report to see how much was tendered to the Loyalty tender and
enter it as a closing amount for that tender type.

--
 
O

ozzie

Can we track the amount of "other" tender type we took during the day so we
can total that or report on it?
 
G

Glenn Adams [MVP - Retail Mgmt]

That will show on the X-Report as the Shift amount for the tender type, but
you can also run the tender summary report...
 
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N

nates

Why don't you set up the loyalty cards as a coupon or set up a "loyalty
customer" with the automatic discount?
 

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