"This Operation Cannot be Performed"


A

Andy Dear

I have just started getting the above message when I sign into Money
2004 with my passport automatically memorised.

However Money opens and appears to run normally until I do an online
update when the message appears again at the end of what is reported as
a successful update! My stocks and funds are updating normally.

I have tried doing a file repair level 2 which reports nothing broken
and I have reset my passport password.

Any suggestions as to what the operation which "cannot be performed"
might be?

Andy
 
Ad

Advertisements

G

Glyn Simpson, MVP

This indicates corruption or another error in the file. I wouldn't
personally have done a level 2 until I had tried the standard repair
(File->Repair IIRC).

It's a bit tricky to remove if the salvage tools don't help though, as the
only other action is to do a QIF export/import which is a bit over the top
here..
 
A

Andy Dear

Glyn Simpson said:
This indicates corruption or another error in the file. I wouldn't
personally have done a level 2 until I had tried the standard repair
(File->Repair IIRC).

It's a bit tricky to remove if the salvage tools don't help though, as the
only other action is to do a QIF export/import which is a bit over the top
here..
Glyn,

I kept a copy of the original file, and have tried a standard repair on
it with no effect.

I have removed and re-installed Money

I have even restored an old backup copy left behind from months ago and
that is showing the same message.

The odd thing is that although the message pops up, I haven't so far
discovered anything that isn't working.

Any other ideas for removing it?

Andy
 
G

Glyn Simpson, MVP

No other ideas at the moment, except as it's happening when online, I would
suggest removing the passport and online stuff, close down Money and start
it up again, see whether an online update does the same thing. If not, then
perhaps it is the online stuff. If it does, then I am even more stuck.
Subsequently, reattach the passport and carry on as before (maybe do a
repair without the passport attached).

Because this happens, I would recommend you ensure you backup strategy is
good - make sure you have a number of backups just in case it develops...
 
A

Andy Dear

Glyn,

Thought you might like to know the solution I eventually found to the
above problem.

Removing Passport etc. made no difference, but as you originally
suggested it turned out there was corruption in one of my accounts.

I closed all my accounts then closed and re-opened Money and found that
the error message had disappeared. Re-opening each account one by one,
and restarting Money each time I found one account which produced the
error message as soon as I tried to reactivate it.

On reflection I realise I could have found it more easily just by
closing and reopening each account in turn.

Fortunately there were relatively few transactions and I have been able
to cut and paste them into a new account with a slightly altered name.

The only remaining issue is that I cannot delete the now empty account
and when I try, I receive the following message:
"Money could not write to your Money file. The operation cannot be
performed or another application finished this task before you. Please
try again"

Neither of the repair options cures this but so long as I keep the empty
account closed I no longer get the original annoying error message all
the time.

Andy
 
G

Glyn Simpson, MVP

You could try an archive on the file. Choose a date before the first date
used in the Money file (ie you archive nothing). This does some stuff to the
file which might allow
you to remove that account... (worth a try, but I don't hold out much hope
on it....)
 
Ad

Advertisements

A

Andy Dear

As you expected Glyn, it didn't work. However there is no real downside
to keeping a closed account on the file.

Thanks,

Andy
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top