Transactions to Read Error


E

Ellen

I am using Money 2005 and download my transactions from my bank into Money.
This has always worked fine.
I am now getting an error where Money says that I have transactions to read
but the transactions are not visable in my account. This only seems to be
happening with 1 account - the others are fine. When I download a statement
from my bank Money reports an error, crashes, closes & restarts. When it
restarts my account says there are transactions to read but they do not
appear.

I have tried the following already but they havent worked & I still cant
solve the problem:
- Completely uninstalling & reinstalling Money
- Clearing the temp files
- I have tried to delete the statement by right clicking in the account
register but it tells me 'that the operation cannot be performed'
- Repairing the money file (both quick & standard repairs)
- Restoring from the back-up.

Can anyone help please? I have about 2 1/2 years worth of transactions in
there and I really dont want to loose everything.

Thanks

Ellen
 
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C

Cal Learner

I am using Money 2005 and download my transactions from my bank into Money.
This has always worked fine.
I am now getting an error where Money says that I have transactions to read
but the transactions are not visable in my account. This only seems to be
happening with 1 account - the others are fine. When I download a statement
from my bank Money reports an error, crashes, closes & restarts. When it
restarts my account says there are transactions to read but they do not
appear.

I have tried the following already but they havent worked & I still cant
solve the problem:
- Completely uninstalling & reinstalling Money
- Clearing the temp files
From IE6 with Tools->InternetOptions->DeleteFile?


- I have tried to delete the statement by right clicking in the account
register but it tells me 'that the operation cannot be performed'
That is worrisome.
- Repairing the money file (both quick & standard repairs)
- Restoring from the back-up.
You should not have just one backup, You should have backups of at
least last month as well as this month. You should not have all of
your backups on the same media.

Can anyone help please? I have about 2 1/2 years worth of transactions in
there and I really dont want to loose everything.
I would make an extra copy of your Money file. Let's just make sure
you can return to where you are if you try something that does not
work well for you.

Are you doing import from your bank via a web page, or is it direct
(ie, Nationwide)?

You could try making a new account, transfer the contents of the old
account to the new, and delete the old account.

If other things don't solve this, consider making a new Money file,
and doing QIF export from the old file, and import all of those QIF
files into the new file all at once. There are downsides, and if you
plan to try this, check back for a few more suggestions for that
process.
 
E

Ellen

Thanks. I have made a copy.

I am downloading via a web page I think - I am not exactly sure what you
mean by this. It's HSBC if that helps.

Copyying the transactions over to a new account sounds like a good
possibility - do you know how I can copy more than 1 transaction at once? In
the account register it wont let me select more thn 1 transaction at a time.

Using the QIF route I will loose data will I? I'll save this as a last
resort.

Thanks

Look forward to hearing from you

Ellen.
__________________________________________________________
 
C

Cal Learner

Thanks. I have made a copy.

I am downloading via a web page I think - I am not exactly sure what you
mean by this. It's HSBC if that helps.
Yes. That makes sense.
Copyying the transactions over to a new account sounds like a good
possibility - do you know how I can copy more than 1 transaction at once? In
the account register it wont let me select more thn 1 transaction at a time.
You can do it one transaction at a time as you have found. You could
also consider QIF export of that one account only. The problem would
be that transfers to/from other accounts would not be preserved as
such. What could work is to move the transfers individually. Then
use QIF for the rest. I can't be sure you will end up being able to
delete the dodgy account.

Using the QIF route I will loose data will I? I'll save this as a last
resort.
If you later want to try the QIF export/import, I would follow the
steps in
http://support.microsoft.com/default.aspx?scid=kb;en-uk;178830
except in the first step 4, I would suggest this: start the name of
the QIF file for the investment accounts with an underscore (_),
and start the name of QIF files for the cash accounts associated
with the investments with a letter. Thus you might have
_BrownInvestment.qif and BrownInvestmentCash.qif. This would cause
the investment account to be processed prior to the associated cash
account. When the BrownInvestment got created, you would specify
that you want to track the cash transactions. Then specify that
the cash transactions account for BrownInvestment was where the
BrownInvestmentCash.qif transactions get sent.

Then File->Import ALL AT ONCE using Ctrl+<click> to select files.
Specify "New or Recovered" account when asked.

Of course you will use a different filename for the new file, and
you will have both versions to choose from when done. I would also
set up the backups to make sure they are using different names.

That QIF export/import is a fair amount of work, but you do end up
with a really clean file. Trying the QIF export/import does not mean
you cannot continue using your existing file if you prefer it.
 
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E

Ellen

I bit the bullet - exported the account to a QIF and then used the 'import -
recover accounts' option.

I havent lost any data & the transfers all seem to be intact. It all took
about 30 seconds & the corrupt account deleted without any problems.

All that stressing & time I have spent trying to fix it too. Oh well.
Thanks for your help anyway.

Ellen
 

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