Transfering Transactions


W

wagon

I accidently lump all transactions into one customer account. Is
there a way to move some to a second cutomers account without retyping
and delting?
 
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?

!-!

Open a transaction, change the Customer, Save/Close, Accept changes.
Repeat.
 
W

Wagon

I must be dumb. These are deposits and they do not offer this as an
option
 
?

!-!

You cannot change the Customer - ONLY if the original transaction was
"Receive Payment", AND the payment was subsequently deposited. In
this case a message is displayed explaining that you must first delete
the deposit, then edit the payment and re-deposit. Do you see that
message? In all other circumstances you can change the Customer, so
far as I can remember.

The above is based on Canadian versions. Other versions may be
different. There may also be constraints in multi-currency use if the
Customers' currencies are different.
 
W

Wagon

Payments were recieved and deposited!!

You cannot change the Customer - ONLY if the original transaction was
"Receive Payment", AND the payment was subsequently deposited. In
this case a message is displayed explaining that you must first delete
the deposit, then edit the payment and re-deposit. Do you see that
message? In all other circumstances you can change the Customer, so
far as I can remember.

The above is based on Canadian versions. Other versions may be
different. There may also be constraints in multi-currency use if the
Customers' currencies are different.
 
?

!-!

Then that's your answer - delete the deposit (or at least a specific
payment from the deposit), edit the payment, re-record the deposit -
as should be indicated in the error message. You may also have to
re-reconcile your bank account (or you can "re-clear" the affected
deposits, if necessary, as part of your next reconciliation).


Wagon said:
Payments were recieved and deposited!!

You cannot change the Customer - ONLY if the original transaction was
"Receive Payment", AND the payment was subsequently deposited. In
this case a message is displayed explaining that you must first delete
the deposit, then edit the payment and re-deposit. Do you see that
message? In all other circumstances you can change the Customer, so
far as I can remember.

The above is based on Canadian versions. Other versions may be
different. There may also be constraints in multi-currency use if the
Customers' currencies are different.


Wagon said:
I must be dumb. These are deposits and they do not offer this as an
option
 
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W

Wagon

There are a lot of them. Would exporting to excel and then importing
from excel to the new customer work??



Then that's your answer - delete the deposit (or at least a specific
payment from the deposit), edit the payment, re-record the deposit -
as should be indicated in the error message. You may also have to
re-reconcile your bank account (or you can "re-clear" the affected
deposits, if necessary, as part of your next reconciliation).


Wagon said:
Payments were recieved and deposited!!
 
S

Steve Scott

Maybe restoring from a backup and working forward would be easier?

There are a lot of them. Would exporting to excel and then importing
from excel to the new customer work??
 
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L

Lisa C

Wagon said:
There are a lot of them. Would exporting to excel and then importing
from excel to the new customer work??
Define "a lot"
Also, please explain... exactly what you meant by "lump all transactions
into one customer account"

You indicated that the lumped transactions were deposits. It that is the
case, did you mean to say that you went to the "receive payments" window and
entered all the payments you recieved under a single customer? If so then
the only effective way to fix it would be to edit the payments you recieved
to reflect the customers the payments should have been applied to. Yes, I
said "only". If you could export to excel you would STILL have to edit the
customer name to import. The advice you were given about deleting the
deposit and re-reconciling your bank account applies only to the problem of
entering the wrong customer name on deposits.

If, on the other hand, you are saying that you have, over some long period
of time, been entering "transactions" to a single account, when you wanted
them seperated, then your problem goes deeper than editing the last deposit.
If you change the name on the records for the money received, you must be
sure you have changed the name on the records for the sales.

Without specific details as to what you did, and what you want to do, any
advice given is based on speculation.
 

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