Unable to go online with Passport acct


M

Mike Pate

I've seen posts from a week ago or so from others having the same
problem as me. I can not get MSM2006 to go online with my
hotmail/passport account. I am able to log into my hotmail email
account successfully. I seem to recall this happening a few years ago
when MS released a XP update that broke something. Does anyone know
what change or patch I need to get past this login problem?

Regards,
Mike

P.S. I am able to login offline but I need to download my bank
transactions.
 
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M

Mike Pate

As I suspected... found a KB article which states to use IE and delete
your temp Internet files and cookies. Once I did this, login now
working.

Thanks Microsoft for yet ANOTHER patch that gives MSM problems.
 
I

ImageAnalyst

As I suspected... found a KB article which states to use IE and delete
your temp Internet files and cookies.  Once I did this, login now
working.

Thanks Microsoft for yet ANOTHER patch that gives MSM problems.



- Show quoted text -
===============================================
My guess is that they figured out some problem on their server side of
things. I'm still using Microsoft Money 2004 and suddenly about 2 or
3 weeks ago it stopped being able to login with Passport. As recently
as last weekend I would have to switch the radio button to say that I
didn't need Passport and online features just so I could still be able
to access my account data on my local computer. Nearly everyday I
clean out my browsing history (temp files, etc.) and that didn't fix
it. Well this weekend it's suddenly working again. I can leave the
"use Passport" radio button checked and I can login just fine. So to
me that looks like they fixed something on their end.
Regards,
ImageAnalyst
 
M

Mark

ImageAnalyst said:
===============================================
My guess is that they figured out some problem on their server side of
things. I'm still using Microsoft Money 2004 and suddenly about 2 or
3 weeks ago it stopped being able to login with Passport. As recently
as last weekend I would have to switch the radio button to say that I
didn't need Passport and online features just so I could still be able
to access my account data on my local computer. Nearly everyday I
clean out my browsing history (temp files, etc.) and that didn't fix
it. Well this weekend it's suddenly working again. I can leave the
"use Passport" radio button checked and I can login just fine. So to
me that looks like they fixed something on their end.
Regards,
ImageAnalyst
I'm using MS Money 2006 and I'm still having the trouble noted in this
thread :( I remember when this happened last year in July it took weeks for
them to work it out.
 
M

Mark

Mark said:
I'm using MS Money 2006 and I'm still having the trouble noted in this
thread :( I remember when this happened last year in July it took weeks for
them to work it out.
Ok, I worked out what my problem was and a solution, hopefully this will
help others. A few weeks back, in order to test some work I was doing in IE
(I'm a web developer) I reset a few security settings in IE. Apparently MS
Money uses IE to connect to the web to sync your bank information. To solve
this here is what I did:
From IE browser: > Tools > Security Tab > Trusted Sites > Sites Button > add
a zone called msn.com into text box and hit add button now ok to close and
then apply if need be.

NOTE: I did not go to the trouble to work out 'which settings' cause Money
to not be able to synchronize but this would be handy to know (unlikely any
MSN folks are moderating this so we'll probably never know)
 
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M

Mark

Mark said:
I'm using MS Money 2006 and I'm still having the trouble noted in this
thread :( I remember when this happened last year in July it took weeks for
them to work it out.
Ok, I worked out what my problem was and a solution, hopefully this will
help others. A few weeks back, in order to test some work I was doing in IE
(I'm a web developer) I reset a few security settings in IE. Apparently MS
Money uses IE to connect to the web to sync your bank information. To solve
this here is what I did:
From IE browser: > Tools > Security Tab > Trusted Sites > Sites Button > add
a zone called msn.com into text box and hit add button now ok to close and
then apply if need be.

NOTE: I did not go to the trouble to work out 'which settings' cause Money
to not be able to synchronize but this would be handy to know (unlikely any
MSN folks are moderating this so we'll probably never know)
 
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