Unusual Credit Card Process


J

JMS

Back in August I started a new credit card with my bank.
I am pretty confident that I signed a DD mandate to pay off full
amount each month.

I looked at the status of the CC online yesterday - and saw that there
was a current balance of £700ish to pay - I knew that I had not spent
£700 in the last month.

When I looked at the statements since August - I saw that I had in
fact not paid any amount off the outstanding balance - and that amount
has slowly crept up each month.

I must admit - I was happy that there was a very healthy balance in my
current account!!

I spoke to the bank to see what was going on:

They said that no DD had been taken - as I had not completed the form.
There was no interest added to the account - as I am in an interest
free 6 months.
The reason that everything was in order - even though I had not
actually paid off the minimum amount each month was because the
account had been credited with amounts (more than the minimum payment)
each month as I had returned items to the shops where I bought them
from. (I have been buying clothes and shoes - taking them home to try
on - and then returning to the shop if I did not like).

So : the system seems to check if there have been any payments at all
in to the account - even if they are for returned goods - and those
amounts are then "accepted" as payments!!


I said to the guy on the phone that there is a minimum payment of 13
quid this month - if I go to M&S and buy something for 20quid in the
morning and take it back later - that'll sort out the minimum payment
again.

He said that you are not supposed to do this !!!

Get away!!
 
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P

Plac

Back in August I started a new credit card with my bank.
I am pretty confident that I signed a DD mandate to pay off full
amount each month.

I looked at the status of the CC online yesterday - and saw that there
was a current balance of 700ish to pay - I knew that I had not spent
700 in the last month.

When I looked at the statements since August - I saw that I had in
fact not paid any amount off the outstanding balance - and that amount
has slowly crept up each month.

I must admit - I was happy that there was a very healthy balance in my
current account!!

I spoke to the bank to see what was going on:

They said that no DD had been taken - as I had not completed the form.
There was no interest added to the account - as I am in an interest
free 6 months.
The reason that everything was in order - even though I had not
actually paid off the minimum amount each month was because the
account had been credited with amounts (more than the minimum payment)
each month as I had returned items to the shops where I bought them
from.  (I have been buying clothes and shoes - taking them home to try
on - and then returning to the shop if I did not like).

So : the system seems to check if there have been any payments at all
in to the account - even if they are for returned goods - and those
amounts are then "accepted" as payments!!

I said to the guy on the phone that there is a minimum payment of 13
quid this month - if I go to M&S and buy something for 20quid in the
morning and take it back later - that'll sort out the minimum payment
again.

He said that you are not supposed to do this !!!

Get away!!
Why don't you try things on in the shop! You must know that Marks
destroy clothes and shoes that are brought back to them. John Lewis
used to recycle them through charity shops, but found they were
"queering their own pitch", and they too destroy them. It is a wanton
waste.
 
C

Chris Blunt

I said to the guy on the phone that there is a minimum payment of 13
quid this month - if I go to M&S and buy something for 20quid in the
morning and take it back later - that'll sort out the minimum payment
again.

He said that you are not supposed to do this !!!
You mean a bank suggested that you should put ethics above taking
advantage of loopholes in financial rules? Those don't sound like
words that would ever come from the mouth of any self-respecting
banker.
 
J

JMS

Why don't you try things on in the shop! You must know that Marks
destroy clothes and shoes that are brought back to them. John Lewis
used to recycle them through charity shops, but found they were
"queering their own pitch", and they too destroy them. It is a wanton
waste.
You should stick to Excel - once you've learnt it that is.
 
P

Plac

<snip>




You should stick to Excel - once you've learnt it that is.
You should think about how you treat your world.

1) Clothes & shoes made for 20p in India.
2) Carted across the world and sold to you for £50
3) You take them back to Marks and they are torn up.

That's the "Global Economy".
 
R

Roger Mills

Back in August I started a new credit card with my bank.
I am pretty confident that I signed a DD mandate to pay off full
amount each month.

I looked at the status of the CC online yesterday - and saw that there
was a current balance of £700ish to pay - I knew that I had not spent
£700 in the last month.

When I looked at the statements since August - I saw that I had in
fact not paid any amount off the outstanding balance - and that amount
has slowly crept up each month.

I must admit - I was happy that there was a very healthy balance in my
current account!!

I spoke to the bank to see what was going on:

They said that no DD had been taken - as I had not completed the form.
There was no interest added to the account - as I am in an interest
free 6 months.
The reason that everything was in order - even though I had not
actually paid off the minimum amount each month was because the
account had been credited with amounts (more than the minimum payment)
each month as I had returned items to the shops where I bought them
from. (I have been buying clothes and shoes - taking them home to try
on - and then returning to the shop if I did not like).

So : the system seems to check if there have been any payments at all
in to the account - even if they are for returned goods - and those
amounts are then "accepted" as payments!!


I said to the guy on the phone that there is a minimum payment of 13
quid this month - if I go to M&S and buy something for 20quid in the
morning and take it back later - that'll sort out the minimum payment
again.

He said that you are not supposed to do this !!!

Get away!!
Do you mean to say that you took out a new credit card and then waited
FOUR MONTHS before bothering to check that things were working properly?

That's nothing short of culpable negligence!
--
Cheers,
Roger
____________
Please reply to Newsgroup. Whilst email address is valid, it is seldom
checked.
 
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J

JMS

3) You take them back to Marks and they are torn up.

And there was me thinking that they were a business.

And your evidence of M&S tearing up returned unused clothing or shoes
is where please?
 
P

Plac

And there was me thinking that they were a business.

And your evidence of M&S tearing up returned unused clothing or shoes
is where please?
Hopefully common sense prevails. But in what sense is a "Return to
M&S" something that is unused?

If somebody's dirty crotch has rubbed against my clothing...

I am unarguably the "King of Excel" and outrank the earlier "Emperor
of Excel" (AKA Martin of this parish) and (as the "Black Knight" might
have said) will accept any challenge to prove my worth and valour upon
any Excel sheet of gold or xlnoformat.
 
J

JMS

Hopefully common sense prevails. But in what sense is a "Return to
M&S" something that is unused?

If somebody's dirty crotch has rubbed against my clothing...

OK - so you have no evidence that M&S throw away returned items.

No surprise there then - as they obviously don't.

I am unarguably the "King of Excel" and outrank the earlier "Emperor
of Excel" (AKA Martin of this parish) and (as the "Black Knight" might
have said) will accept any challenge to prove my worth and valour upon
any Excel sheet of gold or xlnoformat.


In which case you will be able to give an answer to the question
previously raised which does not require learning/using macros.

Myself and another poster have given working Excel answers - your turn
now - just using Excel rather than VBA.

I will understand if you can't do that.
 
C

Chris Blunt

OK - so you have no evidence that M&S throw away returned items.

No surprise there then - as they obviously don't.
There doesn't necessarily need to be a single answer to this question.
Its quite possible that they make an assessment of the condition of
the returned item and decide whether it can be resold or needs to be
disposed of.
 
J

JMS

There doesn't necessarily need to be a single answer to this question.
Its quite possible that they make an assessment of the condition of
the returned item and decide whether it can be resold or needs to be
disposed of.

There are many items which you cannot return just because they do not
fit or you do not want them.

Most shops will obviously reject a return if it is not in a
re-sellable condition.

The PP was implying that all returns were thrown away and therefore
you should not return goods as it is wasteful.

They aren't.
 
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R

Rob Graham

Why don't you try things on in the shop! You must know that Marks
destroy clothes and shoes that are brought back to them.
How do you mean 'must know'. I didn't.

Rob Graham
 
C

Chris Blunt

There are many items which you cannot return just because they do not
fit or you do not want them.

Most shops will obviously reject a return if it is not in a
re-sellable condition.

The PP was implying that all returns were thrown away and therefore
you should not return goods as it is wasteful.

They aren't.
The report is over 10 years old now, but this article talks about how
Marks & Spencer destroy at least some of the items returned to them.

http://findarticles.com/p/articles/mi_qn4161/is_19980705/ai_n14481381/
 
T

Tim

Plac said:
In which case you will be able to give an answer to the question
previously raised which does not require learning/using macros.

Myself and another poster have given working Excel
answers - your turn now - just using Excel rather than VBA.

I will understand if you can't do that.
Plac probably can't even do it *with* VBA macros!
Did you look at what he posted? It doesn't work...
Even if you correct the syntax to remove the
run-time errors, it doesn't do what RR requested!!
 
J

JMS

The report is over 10 years old now, but this article talks about how
Marks & Spencer destroy at least some of the items returned to them.

http://findarticles.com/p/articles/mi_qn4161/is_19980705/ai_n14481381/

And this "report" is from 1 Feb 2010


"Marks & Spencer emerges as one of the sector's saints: clothes that
haven't sold in the sales end up in one of 51 UK outlet stores, but it
also donates some to Oxfam."

So odd - they give clothes which they haven't sold to Oxfam - and yet
they routinely destroy all those returned by customers
 
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