upgrade: Retail Management System 1.3


A

Aldo

Hi, are there any bad experiences when upgrading from 1.2 to new 1.3 version
of RMS?
Im planning to upgrade one of my 3 POS in order to test it before install
everiwhere in the store.

Thanks in advance,

Aldo
 
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G

Glenn Adams [MVP - Retail Mgmt]

I would recommend testing on a dedicated test bed and a back up database
rather than upgrading one of your 3 registers. I've done a couple of
updates and there were no issues, but running mixed versions sounds like a
very bad idea to me. Might want to consider waiting until after the holiday
season to upgrade as well - most stores are busy enough without trying
anything new.

--
 
A

Arve

I upgraded 4 lanes about 5 days ago, have not had a single problem yet!!
(knock on wood)

Arve
 
J

Jeff

Have done about 20 stores ranging from 1 to 17 stations, so far and again,
no problems yet. Except it will not work for Win 9x, ME or Win 2000. XP
only!

--
*
I upgraded 4 lanes about 5 days ago, have not had a single problem yet!!
(knock on wood)

Arve
 
D

Dan Rishworth

Have done about 20 stores ranging from 1 to 17 stations, so far and again,
no problems yet. Except it will not work for Win 9x, ME or Win 2000. XP
only!
Jeff,

I'm running RMS 1.2 on Win2000 and Win2000 Server. Will I need to upgrade
both or just the clients to XP? I assume we are talking about XP Pro as well.

Thanks,

Dan
 
J

Jeff

Dan,

Preferably both. Win2003 Server is needed too. Pro or Home will work for
clients, recommended is Pro. I'm still running a Win2K Server myself, so
its not updated yet, either.
 
A

Anthony Laidler

Have any of you had a problem with the masking of credit card information?
Example, we have a requirement to have the credit card information masked on
the customer copy, and the full credit number on the store copy in case of a
dispute. When you upgrade to 1.3, everything is masked. Is there a way around
this?
 
J

Jeff

Aldo,

You don't have a choice in 1.3. As you start 1.3 POS or Manager, it pops up
a warning message and then masks each number in the database after you click
OK.
 
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A

Anthony Laidler

If all the information is masked on the Credit Card Receipt, how do we as a
company dispute a credit charge if we dont have any way of providing a credit
card number to present to the creditator?
 

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