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Discussion in 'Microsoft Point Of Sale' started by Menon, Mar 6, 2006.

  1. Menon

    Menon Guest

    I am posting this query in continuation to the query posted by Anna (we are
    colleagues). Our software license is as follows:

    RMS – Headquarter :

    a. HQs 5 Store Base Pack

    RMS Stores Operations :
    a. 5 Single Store
    b. 1-3 stations

    Could you please explain what this 1-3 stations license means?

    We have a merchandise shop where it is difficult to manage with one POS
    during the Formula One Race days. We need to have two POS in this shop but
    the inventory cannot be split into two as this will create a lot of
    confusion. Is it possible to connect the two POS to a single database so that
    both the POS will talk to the same database?

    Would appreciate your swift reply as we are only 3 days away from the Race.
    Menon, Mar 6, 2006
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  2. Menon

    Matt Guest


    The license means that you can have 1-3 POS (register) machines running
    simultaneously using the same database. So, from what I'm getting from you,
    it should be OK.

    Good luck,
    Matt, Mar 6, 2006
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  3. Menon

    Menon Guest

    Hi Matt,

    Thanks for your help!

    We tried connecting 2 POS to a single database but it gives an error saying
    some software violation error. Do we require some additional dongle for this?
    could you please explain how to setup in this way?

    Menon, Mar 7, 2006
  4. Menon

    Matt Guest


    There are two possible causes that I can think of:

    1. The license is only for 1 POS,
    2. Both machines are trying to be register 1.

    If 2 is the case, go into Manager with the machine that can access RMS and
    add a register. Then change the register number on the new machine to match
    that new number.

    Good luck,
    Matt, Mar 7, 2006
  5. Menon

    Menon Guest

    Thanks Matt,

    The issue is solved. We had a dongle which could be used for this purpose
    but it was fixed on some other POS. We called the reseller and got advice for
    setup and now everything is working fine.

    Thanks for your time and support.

    Menon, Mar 8, 2006
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