USAA Conversion


D

djebens

If any of those w/USAA acc'ts have not yet done the conversion required
prior to 12/15, the instructions are WRONG. USAA has changed the web
site & the Quicken option at the bottom of the acc't page (instruction
#4) is no longer available. It's not that complicated to convert, but
the tech I spoke w/got confused about how to make it work & it took
almost 50 min. the last 10 of which were spent w/a supervisor to
straighten out the mess. The supervisor told me that marketing wrote the
instructions!
dj
 
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