visanet edc setup

Discussion in 'Microsoft Point Of Sale' started by shoeman240, Mar 28, 2007.

  1. shoeman240

    shoeman240 Guest

    I am trying to setup visanet, I signed up with CITI to process credit cards
    no one knows anything about the setup and RMS guide is not very clear. I have
    attempted to set up and when I run a card I get invalid card number error?? I
    down loaded a setup guide from mercury would this be the same set up. Mercury
    seems very informative should I switch to them?? Very frustrated in Indiana
    the past 4 RMS local support has all went out of business microsoft gave me a
    list of certified microsoft techs but no one with in 80 miles nows anything
    about RMS Help

    Shoeman
     
    shoeman240, Mar 28, 2007
    #1
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  2. shoeman240

    faiz Guest

    I am using chase. It took them 3 days to figure out which department handles
    rms/VISA NET. Anyway after that it took 10 business days to set up the
    account.
    Once is setup you receive setup inst for rms.
     
    faiz, Mar 28, 2007
    #2
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  3. Mercury setup is not the same as the 'raw' visanet/vital setup. Mercury
    has made a conscious effort to support RMS and they have an created
    their own back-end processing systems and an installer that configures
    RMS to use them. Because they actually know what RMS is when you call
    them, they are the only payment Provider that we have ever recommended
    to our clients. Take that with a grain of salt though as I really don't
    like recommending *any* merchant services vendors; there are just too
    many variables that should be considered. You will have a problem
    switching to Mercury as they only provide services through your RMS
    vendor...

    There are quite a few RMS resellers/partners who offer remote support
    services using products like WebEx, PCAnywhere, and GoToMyPC. Maybe
    some of the vendors you received from MS have those services.

    If you received a "V Number" from Citi, then you probably have the
    correct account setup - and more importantly your account is set up to
    use Vital/VisaNet. Change the "V" to "7" when you enter it into RMS.
    That's the most common problem in the EDC setup from your end...

    Good Luck!

    Glenn Adams
    Tiber Creek Consulting
    http://www.tibercreek.com
     
    Glenn Adams [MVP - Retail Mgmt], Mar 28, 2007
    #3
  4. Shoeman,

    If you have access to CustomerSource (which you should), here is a step by step setup KB;

    http://tinyurl.com/ofkvl

    As Glenn mentioned, there really is no need for someone local, as this can be done easily over the phone (about 10 minutes) or via remote access.

    --

    Jeff
    Check Point Software

    =====================================================

    You must be using Outlook Express/Windows Mail or some other type of newsgroup reader to
    see and download the file attachment(s). If you are not using a reader, follow
    the link below to setup Outlook Express. Click on "Open with newsreader"
    under the MS Retail Management System on the right.

    http://tinyurl.com/75bgz
    =====================================================

    I am trying to setup visanet, I signed up with CITI to process credit cards
    no one knows anything about the setup and RMS guide is not very clear. I have
    attempted to set up and when I run a card I get invalid card number error?? I
    down loaded a setup guide from mercury would this be the same set up. Mercury
    seems very informative should I switch to them?? Very frustrated in Indiana
    the past 4 RMS local support has all went out of business microsoft gave me a
    list of certified microsoft techs but no one with in 80 miles nows anything
    about RMS Help

    Shoeman
     
    Jeff @ Check Point Software, Mar 28, 2007
    #4
  5. shoeman240

    shoeman240 Guest

    Thanks for everyones help, we have cancelled our CITI visanet account and are
    signing up with Mercury. Also we are looking into customersource
     
    shoeman240, Mar 29, 2007
    #5
  6. shoeman240

    Expert Guest

    Mercury is a transaction middleman for Global. Go directly to a processor
    like Heartland Payment Systems, Global, or Paymenttech.

    This will lower the monthly fees you will pay. Wholesale Interchange Rates
    according to the Federal Reserve is 1.80%. You will pay 3.%+ with too many
    middlemen. the Middlemen will take 1.2% in this case. This is not right for
    retailers. Total monthly fees / total cc sales is your Rate. Don't get Bait
    and Switched!

    Credit Card Processing is full of deception. Go to processor directly. This
    is in your financial benefit.
     
    Expert, Apr 1, 2007
    #6
  7. shoeman240

    T. M

    Joined:
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    Can someone help me and explain how I can setup a VisaNet
     
    T. M, Nov 28, 2018
    #7
  8. shoeman240

    T. M

    Joined:
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    Hi can you please explain how you set up a VisaNet account, I'm really desperate
     
    T. M, Dec 2, 2018
    #8
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