I asked for an online payment. It was sent online for payment. I then\nwanted it cancelled and did it thru the edit-cancel etc. When I try to go\nonline and cancel the transaction, I get an OLB error OL-89-B and I cannot\ntransmit the cancellation. I cannot figure out their help system. I can\nrequest online payments. I have not used it that long.....\n\nAlso, how do I know if any updates to my software are available?\n\nThanks for any help you can provide.